Dipstix has always been my go-to for oil changes, and honestly, it's the little extras that kept me…read morecoming back -- keyword: kept. What They Still Do Well: The service is fast and the staff is courteous. No complaints there. And they do offer a 10% discount for educators and students, which I appreciated -- except that $51.99 after the discount, for a standard conventional motor oil change, is hard to swallow. The Value Question: Let that sink in -- $51.99 with the educator discount applied, for regular motor oil. Not synthetic. Not full-service. And gone are the days when that price felt justified. The complimentary car vacuum, the free car wash, the coffee and popcorn in the lobby -- those amenities made Dipstix feel like a premium experience worth every penny. Now the extras have disappeared but the premium pricing hasn't budged. What's Changed -- And Not For the Better: The car vacuum is gone. The free car wash? Also gone. The coffee and popcorn that made the wait feel welcoming? Disappeared too -- possibly a COVID casualty, but it's been long enough that it's hard to keep using that excuse. To top it off, the lobby area is unkempt, which doesn't exactly inspire confidence when you're trusting someone with your vehicle. Fast and friendly only goes so far when the value simply isn't there anymore. I'll be shopping around for my next oil change. Dipstix, bring back the extras, tidy up the lobby, and take a hard look at your pricing -- your loyal customers are noticing.

I have never felt so embarrassed. when I was getting my oil changed they made a smart remark "she…read morethought it was the gas thing" and made me get out my car to reset the mark and they were just all laughing at me. I didn't like the feeling and I won't be going back.

My parents and I have used them for years for our tire servicing. Always feel welcomed and like…read morefamily when we go in. It got cold and my tires were especially low. I drove up, and they topped me off on no time and had me on my way no questions asked. It's wonderful to know they are there for the big jobs, and the little ones.

So I've traded with Gateway for years for all my tire needs. Well I must report they have improved…read morethroughout the pandemic. Sure they are responsive, professional and courteous... but it seems they have gotten nicer. I was in the other day having noticed a screw in my tire. No flat, just a screw head in my rear tire. So I dropped in. They were very busy. Parking lot was nearly full. I was told they would check it out. They did and it would have gone flat. They apologized that it would be a bit before they could get to it. Might even be an hour. I said better to get it fixed than be stuck on the road with a flat. It took some time. My only requirement was to be patient. Well they fixed my tire. They were busy. They apologized for the wait. I said "no worries" and thanked them. Then they said "drive safe and thanks for being a loyal customer..." and sent me on my way... no charge.

I travel all around so I get my oil changed at several different t places. This was by far the BEST…read moreservice I've had. They actually check everything they are suppose to and are very professional.

Truley dissatisfied with the service that I received today. I brought my car in for a tire…read morerotation. When the service was completed, I was charged for the service and informed that free tire rotation is no longer done. When I purchased the tires from them in Sept 2025, I was told that would include free tire rotation and balance. I guess it is my fault for not asking first, but didn't think I needed to.

Southern tire Mark in Greenwood, Mississippi is a joke. There are too many people in high…read morepositions. All of the officers are full and they have one person in the shop that is taking his dear sweet time because I know you have no choice to go anywhere else literally is a joke.

Set back off the road, have to look for the Pennzoil can. 2 bays and a grubby office and bathroom…read more I was relieved they let us stay in the car while they did the oil change. Friendly guy and pretty fast service. They were working of a car when we got there and we were in and out in 22 minutes. Part of that time was talking to the guy about other stuff. $42 oil and filter.

From the owner: We specialize in vehicle maintenance such as oil changes, brakes,windshield repair, and…read morereplacement. We offer fast friendly service usually without having to leave the comfort of your vehicle.

I cannot begin to say how thankful we are for this place and the amazing staff! We were on a youth…read moretrip -- so a whole group of teenagers with us-- in 90 degree weather and stopped for gas at the Shell next door only to find our trailer tire was threadbare and metal showing! My husband ran next door and they immediately agreed to change it for us and had us in and out in NO time at all! That's integrity and kindness that you rarely see now! Would definitely go back.

My husband and I had to go on a road trip across country. Our maintenance light came on. We…read moresuspected it was just for an oil change. We called a few places around the area, and Shell Rapid Lube was friendly and informative so we chose to go to them. We were in need of an oil change, and everything else checked out ok. They were very thorough while quick, and friendly. I definitely would recommend them if you're in need of vehicle service in the area.

Waited all week to go on Wednesday because it was lady's day.Apparently being a lady is not enough…read moreto get the discount they say ladies will receive as a lure to get women to stop. Good luck getting your discount ladies they do not honor what they say.

We had a flat on the highway and these guys came out and put the spare on. Followed them to their…read moreplace. Fixed the flat and got us on my way. Saviors!