worst atv dealer ever bought brand new polaris sxs received no owners manual and no tool kit was…read morerepeatedly told they would get me one 2 months later still none called and they don't seem to care send message to polaris to let them no about this crappy dealer since they are a certified polaris dealer

Myself and 2 friends went to the this location and purchased ATV's. One of the ATV's within the…read morefirst week the front wheel fell off due to having the wrong lug nuts installed also the back wheel was missing 2 lugs. This not only could've caused a terrible accident or death however left my son-in-law stranded in the woods in the rain for 4 hours. Had to return the ATV to have new wheels installed due to damage. During pickup we asked the dealership to make things right by simply offering a speaker and was told they would contact us back. No contact has been made. Had plans to make another purchase in the upcoming months however I will be visiting a different dealership. This is poor customer relations and obviously negligent service. I was sure hoping the new ownership would be better than the previous however that is not the case.