Rude attendant! Just filled up here. There was two attendants working while I waited in line. One went on break after they started pumping my gas. No problems so far... You now had one person filling 5 + cars. So when my fill-up finished I thought I'd help her out and removed my line and put the cap back on. At which point the female attendant starting telling me that I couldn't do that and threatened me with a $1k fine. Nevermind she was now ignoring the person she was supposed to be helping. So I guess I won't try to help the next time she's overworked....well actually I'll just not go back to this station.... considering they have a competitor literally across the street, I'd assume they'd train their people on general customer service. I think I'll just use the gas station 50 feet down the road from now on. read more

Brad will only service one car at a time. I waited patiently for my turn. As he approached, I said what I needed. When he was done he walked away. I politely asked for my receipt and he mumbled "dear god" and walked back. Most gas attendants ask if I need a receipt. But he didn't, he just walked and he was pissed I asked him for mine. read more

Shell - Gas Stations Near Me - Portland, Oregon

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Waited in the sun on line with no service or communication. No offer to clean windshield or provide any real service. Made me feel like I was looking for a rare bottle of champaign instead of just gas. This place has a bad attitude. read more

Shell - Me on line FOrever - Gas Stations Near Me - Portland, Oregon

Clean gas, convenient location. What more do you want in a gas station? Maybe a decently well-stocked food mart? They have that too. An interesting cadre of characters pumping your gas (per Oregon law - it's required dontchaknow)? Yup. Nothing helps bring a little flavor to your day like a friendly character deftly handling their nozzle. Easy freeway entrances in both directions nearby, close to the bike lane... wait, that doesn't matter. But still, handy when you're headed in just about any direction except east (since this is on a 1-way West/North). A southbound route is only a block away. Boom! read more

The other night, my boyfriend (who is African- American) came to this gas station around midnight. We pulled my car up to the second pump to let the car behind us (who were our friends that also needed gas) pull forward. After the attendant started putting gas in our friends car we saw that the pump was out of order. So, we waited until our friends got gas, and then we reversed to the pump behind us. My boyfriend went inside asked the employee for $20 of gas, and the employee said "No I just served you gas get out of here". My boyfriend gives him a weird look, and says "no sir, that was my friends we also need gas". The employee replies "I'm not serving you get out of here". At this point the friends that were behind us went into the store urging my boyfriend to leave because we could all see through the clear glass at this store that something was not right. My boyfriend says "Please, I just need $20 of gas my car is on E, and I have cash right here". The employee picks up the phone, calls 911 and says to the emergency response worker "there is a N***ER harassing me and won't leave my work". My boyfriend comes to the car and we wait there for probably 10 min waiting to see if they came because we have nothing to hide. Then we left, and got gas the next morning. Our car thankfully didn't die on the side of the road that night. I WILL NEVER BE BACK HERE AGAIN UNLESS IT IS TO TALK TO A MANAGER OR OWNER. read more

Shell - The values they don't have at this location - Gas Stations Near Me - Portland, Oregon

I live in the vicinity. On one corner (Broadway and Grand) sits this Shell station. Dueling it out literally just across the street on the other corner (Broadway and MLK) is a 76 station. So, which do you choose? Well, I have tried both stations, several times. I have to tell you, the better service is over at the 76 station, instead. There's nothing wrong with Shell in particular...I associate them with quality gasoline. But every single time I've come to this station, I have to wait quite a while for anyone to show up. Then they take their sweet time...generally giving off an attitude while walking (slowly) away to chit chat with someone...while I steam in my car awaiting their return so I can drive off feeling ripped off again. So much for full service. Back in the day where I am from (not like I am 90 years old or anything), but back in the Midwest, "full service" was a choice--not forced upon you like it is in Oregon where "service" as a word choice is debatable...if you paid for full service at the gas station, they actually washed your windows, and checked your oil! Those days are long gone, my friends. Now you get to settle for "full service" Shell stations doling out minimal service with bad attitude and high prices. Whatever. I'm driving my bike now, bitches. So there! read more

The young man that helped pump my gas was really friendly. No complaints.

There is a gas attendant who works here who is a complete blessing (Ken?). On 5/25/17 my cards got shut down because of fraudulent activity without my knowledge, I went to get gas and was unable to run my cards and completely had no options, and being over an hour away from home I started to panic- Ken was thee nicest, even as extremely busy a he was, he still dropped what he was doing to put some cash in my gas tank- just enough for me to make it home. I cannot thank you enough!!!! read more

This morning Eric was very upbeat, kind, respectful, and professional. He had great energy and someone you can enjoy seeing. Sometimes people do not know how important it is to see and hear a kind person delivering service with a smile that too many take for granted. I phoned the store to tell his supervisor how good he was, hope the message gets passed along. Peace, Keedah G read more

Omg.. no urgency.. here.. I can not stand when someone let one car do something but the others she said no... won't be coming here again

I just really appreciate that they ask for my rewards number. The employees seemed really focused on getting everyone in and out.

I want to apologize to the morning manger for any problems but it's very rude to push people away who are loyal customers, now idk who said what but I felt someone had said something as I left the store and honestly you need to be more respectful of customers because my feelings was hurt and I'm not a angry person I'm usually happy and have no complaints but Tribal IDs are usable IDs education is important and you need to understand why I'm upset I respectfully disagree with how you came across to me before I can say anything and I never was ever rude to you, I have no problems with anyone there because everyone that works there have been so nice and respectful they have always excepted my ID and I felt totally pushed away in a rude manner I know it's the holidays and you are grumpy but just be more kind to people I'm sorry I gotten upset but I felt I was put in a position of defense and I didn't mean to be upset but you have no idea what it feels like to be hated on or discriminated against constantly because of how I look, I'm not a problem causer but people cause so much problems towards me out of racial discrimination and hatred and I had enough! we live in a generation where we need to all just get along, I don't have nothing against the store or you I'm just upset. I deal with enough racism as is from people around me in where I live always wrongfully accused and bashe'd for my looks alone. I'm a good person and I'm sure you are too just need to educate yourself on proper ID verification.. anyway merry Christmas and happy New Years I hope you the best and safe of holidays let's start the New Years off on the rite foot.. I love that store, just needs a little more positivity. read more

These guys saved my ass tonight. After a disappointing experience at 76, I came here looking for some help. I had run out of gas - due to brokeness, not stupidity! 76 was unwilling to help me at all. The guys at Shell were nice enough to loan me a gas can and show me how to use it. After getting a little gas in my car, I returned to give them back the can and use the rest of the change in my purse to put a few more drops in my tank. Both of these guys were so kind and helpful. I will ALWAYS get my gas here when I am on this side of town. read more

Why in the world would I ever write a review about a gas station? A question I would have asked until I stopped by the Shell station on Broadway and Grand a couple of months ago. We were greeted by a super-friendly, happy, fun couple of people who seemed genuinely excited to see how we were, wish us a good day, and, GASP, wash our windows and ask if we needed anything else! It felt like being transported back to 'service' stations of the 80s, where you actually got service. Now, I'm not saying that they would have checked my oil or anything, but I'm pretty sure they would have said no in a very friendly way. don't live in the area, but put it in my mind that I needed to find reason to get gas there again. Yesterday I went sort of out of my way to stop and I am thrilled to report I got the same friendly service from two completely different people! I even thought to myself, "wow, these guys must have a great boss or something", because they are by far the happiest, most engaged gas station attendants I have ever met. I don't go here enough to say the less enthusiastic reviews aren't based in reality, but I will continue to actually look forward to getting gas here until I experience something different. Who'd have thought a gas station could inspire me that much? read more

Oddly enough, I had a highly pleasant experience at this particular Shell station. After pulling up, Walkine responded promptly and said that he "was here to ensure that my smile stayed on my face". He was absolutely charming, which I was completely not expecting, while out to get gas at 1 in the morning. I'm writing this review mainly to say thank you to Walkine! I was out of there in no time at all. read more