Paid for car wash and gas, tried to pump it but would not pump. Asked for correction, re pump, etc. They said i pumped it already. I did not pump anything and they did not give a F . Total scam., accused me of lying..incredible, DONT GO THIS SHELL..TOTAL SCAM , I wish I could give 0 stars read more

This is the closest gas station to my house and is most convenient. Today, the inside was closed again during Prime day hours. When I did come back later, I told the attendant it seems closed more than op and he said, "you should probably find a new spot." That was it for me. Also, after mentioning move than a dozen times, their heater/blower in their car wash has been broken for years. The last blower doesn't rotate as it should and only dries half the car read more

Terrible gas price government fault, but I bought a car wash and as I went through never seen any soap what so ever!!! That's the cheapest cost for a car wash . I do not recommend this car wash at all!!! read more

After filling up the tank we decided to run our truck through the car wash. What a waste of money! The hood, top of cabin and back windows were still filthy and streaked with grime. read more

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Came here to get a car wash and paid $12 for the "Extreme Car Wash". Their outdated wash tunnel was underwhelming and left simple to remove dust from my Toyota Camry's smooth wheels. I went back and asked for another wash, which they were happy to compensate me for, but still the same results. read more

Forget the no-name gas station directly across the street, they charge the same exact price as Shell does. Just go straight here. It's close to the 680 South freeway entrance, and you can watch how much money you lost in the stock market on those flat screen TV's on top of the gas pump while you're filling up your tank. read more

This guy is rude AH and didn't want to take my shell gas reward card! He then comes out to smoke in front of the store near gas pumps! What a POS! read more

Shell Oil Gas - Gas Stations Near Me - Pleasant Hill, California

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Not the cheapest gas in the area, but there's plenty of pumps and it's located right on a street corner with multiple entrances/exits, which makes it very convenient. Sometimes there are people trying to sell stuff here, which can get annoying though. If you're looking for quick gas, this location is also right next to the 680-S entrance. read more

This is a perfectly good Shell Station, that's been here since like, forever. When I lived in the area, I used to stop here for gas all the time, and when I was visiting my parents, we were over here before heading up to Vallejo. There's a small minimart in the middle, with the standards. Cashier is friendly. read more

A few weeks back I had washed my car at this gas station and the night attendant indicates they have B5G1 and he ran out of punch cards to identify purchase. He said to save my receipt NO EXPIRATION to qualify punch purchase. I said great and held on to receipt! Today I was denied the punch worth $8. I also had a bunch of groceries too today. So I left my stuff. Didn't get my car washed, and they have lost a committed customer. Customer service is my business. The outside attendant said to contact Lindsay the area manager but I couldn't locate her on Google. I'm just saying they should've honored my business. read more

This Shell station is one of their newer models. It has clean modern lines, multiple bays, a nicely stocked mini-mart, a car wash, and TV screens on the pumps. It's also convenient to access and get out. And now that gasoline is again below $4 a gallon, this station's prices are competitive with the Grand station across the street. I also appreciate that I can move my car out of the way and spend a little more time measuring the various vehicle fluids and refilling as needed. read more

The WORST experience at a gas station. First of all the pump took FOREVER to get it to start pumping gas. Then I finally get to the point where I can buy the car wash and when I select the one I want I mark yes for a receipt and the machine says I need to see the attendant. I have a sleeping toddler in the car I CANT go in. I press the help button multiple times and no one comes out. I get in my car and drive up to the door go in and ask for my receipt and surprise surprise the car wash code is not on it. I ask about it and the attendant insists that I didn't select a car wash. I tell him what happened and he insists I did it wrong! I have purchased dozens of car washes from here I know how to order a stupid car wash. The WORST customer service! I will NEVER buy gas here again! read more

How do I put 0 stars on this gas station??? Horrible customer service and their car wash is a rip off! I have been there multiple times hoping that there was just a bad streak of events but today was the cherry on the cake! Needless to say that that most of the time they post the car wash price and their car wash is out of service, so at the pump you end up being charged regular... Today I payed for the turtle wax car wash and their machine barely threw some soap on my car. No wax at all! $10 down the drain! Literally! If you try to complain, you get attitude at the counter! Oh, and don't even bother calling She'll customer service because this station is a franchise and there is nothing they can do! I guess I will have to take it with either 7 on your side or the department of weights and measures for these people to wake up and give me what I pay for...horrible is an understatement!!! read more

Conveniently right off the freeway and next to a lot of late night eats. I think there's a Denny's and an In N Out right nearby. It's a high traffic area so it's not too sketchy and we noticed some large police presence busting on someone as we were leaving. However, if you're willing to go a few blocks north, the Safeway is definitely cheaper, just go during off hours cause I hear it gets crazy over there. read more

This gas station employee for over nite is not the person for the job I work grave yard so I start at 8 pm to 8 am I went here at 8 pm bought food coffee and used the rest room I later came back for coffee again and some snacks and was hoping to use the rest room I was told by the 5 am clerk that the bathrooms were out of Oder but I had just left there a few hours earlier if your a gas station and your serving gas and ext you should let people use the rest room he found it funny and I didn't I'm a armed lady guard he could have let me use the rest room bad service read more

What a POS attendant. Some rude guy comes out to tell me I can't throw away my garbage from my car!!!!!! This shell station is atrocious and rude! Can't throw away my garbage. Really? WTF??? read more

Need gas? Not a bad place to stop. Typical gas station with gas station amenities and nice employees. Pricer that other gas stations in the area though. read more

I always get car washes here, and the price is really good even just for a drive thru wash. It's equally as good as paying for a hand wash. Today the cashier that usually helps me out, named Milal (I dont know how to spell it) helped me to understand that I get a percentage off my gas if I buy them together. I really appreciated that. He really seems to care, and is extremely polite. Even opens the door when its not busy. Nice little gas station with nice employees. :) read more

Standard gas station. Right across the In-N-Out. There's a non-branded gas station across the street as well. I'm a bit of a gas snob these days. I tend to go toward branded gas with additives. If I need gas near work, this place is it. read more

My company regularly fills up here with gas, spending countless amounts of money every week. Completely fed up with rude service. I try my best to lead with being polite and patient, but today was it. I needed air in both rear tires. Took me a min to get over into their small spots. Got one tire filled then the compressor turned off. I ran back in and politely asked if i could please get it turned back on. Nope, the response I got was " NO! You get 1 free air, thats all! Now you pay!" Wait I just put 58$ in diesel in my vehicle, does that count? No! You pay. See yah! telling my crews to go somewhere else. Avoid going here unless it's to far to push your vehicle somewhere else. Then fill up and get the hell out of there. read more

DO NOT USE THEIR CARWASH! Am I on Candid Camera? Seriously!! So I drive my small Toyota truck into the car wash. Something went wrong in there and my truck only got wet and washed on only the rear half of my truck. I pulled out front and told the lady behind the counter that something was wrong with the car wash. She never even looked up and said in broken India/English "It has not been a problem" and continued with her work. I was more forceful and asked her to please come out and look at my truck. She came out and watched me make a big check mark in the dust on my dry hood. She looked me right in the eye and said "I don't know what you want me to do. It has not had a problem for anybody else". I said "CAN YOU SEE THAT SOMETHING IS WRONG? YOU'RE STANDING RIGHT HERE LOOKING AT A HALF WASHED VEHICLE!!!" She just stared at me. I asked for my money back. She said "that is not possible" and walked back in. I was on my way to work and didn't have time to fight it out. HORRIFYING SERVICE!!!! read more

DON'T USE THEIR CAR WASH. I paid for the most expensive wash and when it didn't dry the employee told me there was "nothing they could do" and tried to tell me I had "done it wrong". Yeah, ok guy. Don't waste your money. read more

how often do you actually go IN to a gas station these days? Well, I recently did and was told I had the most beautiful eyes ever by the guy behind the counter. Add to that usually the best gas price on my way to bart and I'm there. read more

How does one give any stars to a gas station with the worst customer service. Went through the car wash, what an absolute rip-off. It broke down while covered in such excessive soap all over my car. I asked for help and get blamed for not reading the signs and putting my car in park by the unruly and very aggressive woman on duty. Two more attempts (more fool me), same thing happens and the lady walks away saying she has other customers to help. Asked her for money back, and a bucket of water to rinse off my windshield so I can drive away. She refused. read more

This station is on a busy stretch of road near the freeway ramps (not to mention the local In N' Out) but the station is good-sized and even on a Saturday afternoon wasn't too busy. My only gripe - on my last visit the shop was sold out of Mountain Dew! But other than that, no complaints - thanks for being another safe harbor of petrol on CoCoBlvd! read more

Usually pretty crowded but right next to the freeway. In fact, this is the only gas station between where I live in Pleasant Hill and 680.

I love the car wash here but the other day i went through and all the car wash really did was clear the dust and leave water streaks. I'm always very satisfied with my car wash at this location. The car wash is down today because someone drive an oversized truck through it and broke it. I called today and was told to call the manager Jessica about it on Monday. Wish me luck. read more

Better to buy gas from here than a few other gas stations near buy. Easy on off location to freeway.

WARNING: NEVER ever get a car wash here. Their machine is in terrible condition, poorly maintained and malfunctions. During the wash, it stopped mid cycle. Informed the Filipino owner and she belittled me saying it's my fault and didn't know how to drive into the car wash. You drive in when the light is green and you stop when the light turns red. Done. Additionally, the worker outside said I did it correctly. Then the owner looked at him like "STFU!" They allowed me to try it again and it stopped mid cycle again. Came back to the owner who then says it's my fault again because my truck is too low when it's stock height!!!!! FYI, she made it a point to say it's MY FAULT over and over again. So she lets me try it again and that because it's a stick shift, I needed to turn the engine off once I'm inside (NEVER HAD TO DO THIS BEFORE). Also, I always bring my truck here, then she tells me I've never been here before. Who the fuck taught this tool about customer service? I just said give me a refund so I can go somewhere else. She had to because my truck is now soaking in soap, but it was only a PARTIAL refund. She NEVER said sorry for the inconvenience either. She stuck to her story of it being my fault. Talk about begging to go out of business. Everyone please go to the super car wash across the street. Full service hand drying for a couple dollars more. Hell, don't even get gas at this shell. Seeing how shady the owner is, I wouldn't be surprised if she waters her gas down with adobo sauce to put more money in her pocket. DONT GO HERE UNLESS YOU WANT TO WASTE YOUR TIME, MONEY AND DAMAGE YOUR CAR's PAINT. read more

What can I say it's a gas station, everything you need. I usually only go here if I'm in a jam and need to get gas in a rush, otherwise I go to Safeway or Costco. Prices are generally one of the highest in the area, but the gas is good quality and I love the deal for lift tickets with a fill up during the winter read more

For starters wth is the Car Wash. didn't even wash ma damn car!!!!!! There was still bugs and spider eggs left on the car and it didn't even wash away my guilt and sins. On a good note, didn't rip off my side mirrors...so that's a plus! I was scared and fearful of this endeavor, but overall good experience for someone going to hell aka this Shell. Santa's giving this shell coal for Christmas for cheating its patrons out of money! Someone's been very naughty...hint it's not me read more

I buy gas here twice a week. On Saturdays I get the car wash with the gas. I put my code in to start the car wash. I drive in the water cleans the under car, then the car wash stops. I drive out and go inside and tell the lady clerk what happened. She gives me a new code and I drive around to the car wash and input the new code. This time I get as far as the rainbow soap on the car and the car wash shuts down. I drive out and go back inside the store. I tell the lady clerk what happened again. She say is this your first time here using this. I said no I come here every weekend. No you input code wrong, I can't help you. You don't know how to use car wash. You have to pay now. I told her I did nothing wrong. I put the code in like I do every other time I have been here to use the car wash. I don't like how I was made to feel like I didn't know what I was doing and this was all in front of other people in the store. This woman has no customer service experience and if she stays there I will not be back. I am an upstanding paying customer and expect to be treated respectfully. If this rudeness or woman is still there I will not be back. Please fix this. read more

I've tried to like this place but I can't. I come here because they are supposed to be open at night. No one comes to the window. Ever. Why pay a night person when they are never there to take your money. read more

The guy working the late hours is the worst. Leaves you waiting when he sees you standing out side the window in the cold. Will see you waiting and walks into the back like he didn't see you. Completely ignoring you. Horrible service. read more

The worst customer service I have ever had guys. The pump was broken, it did not stop when tank was full of gas, it was fountaining over my car, manager charged me for the spill extra $30 and refused to returned it back. After contacting the owner Mojgan Anvari 510-224-6922 I even was more upset because he also refused to pay spilled oil money explaining me 'he would not survive' if he will pay. Both manager and owner were very rude. I am contacting shell claim department and BBB to help me to resolve issue. I will never use this gas station, because if I have another issue I know it will not be ever resolved. read more