There was 5 people working behind the counter. I go inside expecting to get some thrifty icecream…read moreim standing there for 20 minutes before someone addresses me and lets me know that its closed. Mind you uts 640pm...it doesnt close until 10pm. There was more than enough people to scoop one scoop of icecream. Only one person was working register and the rest just standing doing nothing.

DON'T COME HERE! IF I COULD RATE THIS ZERO STARS I WOULD!!! Came here at 10:03pm and asked for some…read moreice cream with my daughter, but the lady straight up said, "No, we close at 10." as she glared her eyes at us. The sign outside clearly says, "Thrifty's Ice Cream Open 24 HOURS"!!! They had another sign at the Thrifty's stand that said "WE'RE OPEN" so I literally could not understand why. I have come here multiple times in the past, at random hours after 10 pm and my family & i were able to get Thriftys Ice Cream, even if it was only one person working during those times, they were able to fulfill our orders. The lady tonight said that there is usually two people working but since it was only her, she couldn't get it. There were NO other customers around the time I went in. If she would've had any decency, or any kind of customer service, she would've apologized & let me know that she wasn't able to & I would've been fine with it... but the fact that she went off with such a bad attitude about it just made it so much worst. I work in customer service myself so I understand being unable to do certain things, or even when I have bad days, but I don't EVER treat my customers with the type of disrespect that I was given tonight. This used to be our go-to place to get Thrifty's Ice Cream, but after tonight? NOPE.

I have been going to this location for a very long time. However, the last 2 times I have not been…read moreable to get a receipt.. the machines outside don't give one and the cashiers machine is also broken!!! It's been a few weeks now and this hasn't been fixed. Yes, I do need my receipts! Very disappointed and will not be going back to this location.

I walked in and the workers acted non verbal and rude and then a homeless man walked in and the guy…read moreworker starts threatening the homeless saying he's off the clock and will come outside then the female worker in the back starts yelling that she's getting pissed off this 711 could've handled this situation way better and make customers feel welcome

Great prices especially if you have the Nitro card. Food is better than typical gas station food,…read morethey have a great variety of snacks, drinks and the walk in beer cooler is a nice touch. astaff is always friendly.

Nobody cares about their job and it SHOWS. Doesn't help you have 2-3 employees hiding in their…read morelittle office all day. Whoever is making the beakfast burritos needs to be retrained, unless soggy layered burritos with missing ingredients are what you're going for. Coffee bar is ALWAYS a mess no matter the time of day same with the fountain drinks. The ampm across the road is cleaner and deals with more homeless people! Whoever the manager is needs to look in a mirror realize the whole he's building, step up and change. Nobody underneath will do better if the management stays the way they are.

Stopped on this morning before work to fill my tank and upon handing the cashier my bill, I was…read moreimmediately told "I have no change for that" I had a $100 bill. My change would have been $60 and I'm sure the cashier had probably taken in that or more. He was such an inconvenience to me this morning as I've definitely visited Murphy's before with a large bill. I believe the cashier just did not want to accept my money.

I always come to this Murphy Express as it always has some of the cheapest gas in the area. I…read moreusually come at 10 after work and the night cashiers are pretty chill.

Ok ‍ today is the 4th of July and of all things the store ran out of ice. They also kind of force…read moreyou to use the self service kiosk. However, the kiosk malfunctioned causing a line and the cashier had to assist everyone anyways. Now, I know there are new policies in place to prevent underage drinking but, to not accept a passport because, it doesn't scan is asinine to me. All I can say is that the store is clean.

came in at 9pm to get gas and their gas pump said to pay inside. brooms were crossed through the…read moredoor handles and a sign said on break for 15 minute. I was about to leave when the employee pulled the brooms just to come out and smoke. she told me she was the only one there. I saw several cars pull up and than leave. I left to get gas somewhere else.

Super nice guy working there / 4/9/25 6:30 am Welcomed me…read moreright when i walked in the door / all smiles/ great conversation at the counter/ very clean store / really good coffee- i will be back - thank you

I heard the news that i Got my fav snack got some water food and other stuff that idk but I give 3…read morea normal gas station

$11 exterior car wash. They give you your choice of air freshener. I like yhe "pimp daddy" scent…read more They'll scrub your car. Fold in your side mirrors and hand wipe. What more could you ask for?

Service inside store is trash!! The guy and lady who appeared to be the supervisor wasn't trying to…read morehelp or be friendly?? Sad because this used to be a great place for service and customer service?,,

We usually love Pilot & Flying J stations. I get a Good Sam Club discount there…read more However this location has poor street access & the front automobile part of the station is just too small and busy for the large number of customers We hope they construct a new station or 2 in north and south Las Vegas with easy access especially if you have an RV We had a strange experience this past weekend A guy parks his sedan by pump, doesn't get any fuel, puts a sunshade up to block out his front windows and goes in the station like he was in a regular parking space! Blocking a pump from being used !

I like pilot, however this is the worst location I've been to. First it's pretty cramped to get…read moreyour truck around, but that can be worked around. Secondly the store was not all that appealing, in business the 15 sec a customer walks in makes or breaks their opinion, and the cleanliness of inside and outside was not good. Thirdly I went inside to clarify parking as all the spots stated prime, and there's about 60 of them. Upon walking in I get the rudest greeting. Waited till the employee was done with their customer, then she completely ignored me and started calling the next person. I politely interrupted cause I just needed to clarify parking which she stated well ya you have to pay. I was then annoyed with the attitude and was about to leave when the next person asked about the cost, employee replied $20. To which I replied was just ridiculous. Other locations have about the same amount of spots and only a fraction are prime. For this one spot to make over $1,200 on parking in 24hrs is just ridiculous. If you're going to have all 60 prime y'all need to come up with a pay scale or just do what most are with a fraction prime. You probably make more money on fuel and snack from customers that would actually stay and come back. Based on me needing to park for a couple hours I completely left to take my break, fuel, and spend over $20 on food, I was truly looking forward to some pizza (pilot has some good pizza) and drink somewhere else. There a Love's just North - about 20min Or a Terrible's just South - about 40min Use those - I will not come back until the following changes and urge other drivers to do the same Pilot work on these employees and update your parking.

Located just off the 515 on Cheyenne Ave. Quick stop for gas and snacks, souvenirs. Not a new…read morefacility. Single, private restrooms. No diaper changing table in women's though.

Really nice and gregarious cashier here. Got our drinks fast and appreciated the fact the store was…read moreclean.

I come here every week to get me a large orange hi-c lol it's an addiction there is usually a nice…read moresweet black man who lives in all the customers he wasn't here today A man was digging in the trash in front of the store because he was thirsty and got a cup to get something to drink because he couldn't afford a fountain drink instead of talking to him like he was human the girl who works there who wasn't working this day because she had on a crop top and was dressed unprofessional told him how she seen him digging in the trash how nasty af he is and he need to get tf on etc he looked sad and walked out I called him back in and told him I'll pay for his drink and she tried to question him broken I said I got it then she had nothing to say b it kept giving like looks until we left then she ran her mouth she was very distasteful and if we was like her things would have went another way but we had sense and actually care about humans I don't know if I'll come back to this store if this is how people are treated it's not what you say it's how you say it

These reviews are accurate. Sold me a car wash though it was out of order. No paper in the gas…read morepump so had to go inside. Didn't tell me that the car wash was out of order so tried to go through. Went inside and they would it refund because of discount. Spoke to corporate and Colleen and she was not better than the rest. Keep my nine dollars so I don't have to deal with this nonsense.