I had a pretty good experience here remotely, through an Instacart shopper; and a very good shopping experience when I had to follow up in person to seek some redress for 1 of 6 antibacterial liquid soap bottles that I had been charged for but was never delivered. After I had zero success in receiving a relevant response to emails sent to Smith's online customer service, the customer service rep at this Smith's was very friendly and accommodating, refunding me $5.00 even though it was actually an Instacart shopper who had made the delivery error.
Then, since I was already in the store double masked, I determined that I might as well shop for groceries and other necessary supplies. Over two hours later I walked out with over $150 worth of groceries, replacement batteries, and 1 very expensive box of Align probiotic capsules. Up to this point, while Diane has not gone to any store, the only times I have been outside the home for the last three months of largely self-imposed lockdown have been to visit grocery stores, drugstores, Michael's, Home Depot, gas stations, and a very few drive-thrus of fast food restaurants to pick up burgers, Mexican fare, or Kentucky Fried Chicken. So I have been noting which establishments tend to have certain types of items, and what they often lack, which I will share somewhat in this review.
This Smith's was entirely devoid of supplies of alcohol wet wipes and antibacterial liquid soap, but was well stocked with toilet paper, paper towels, napkins, and paper plates. And I took advantage of its promotion of bottles of Suave Juicy Green Apple shampoo and conditioner for $1.00 each that I had recently seen selling on Amazon for $12.00 a bottle, which after three months of fruitless searching in drugstores I was getting ready to pay. So this trip saved me at least $33.00!
Pickings were slim in canned vegetables and soups, as well as bagels, but heavy on Ocean Spray Diet 5 cranberry juice products, Jell-O sugar free puddings, frozen packages of Sea Pak shrimp and clam strips, and choice grade steaks--although customers are currently limited here to 2 packages each of fresh beef, chicken, and pork. The snow peas in stir fry packages looked much fresher than those that were sold loose, so I opted for the pre-packaged variety. And I took advantage of abundant Guerrero corn and flour tortilla products.
A friendly male checker opened his register after holding the Align package for me and patiently awaiting my return. It was a nice shopping experience that should hold me and Diane for awhile as we continue to eat exclusively at home. But with many Vegas and Laughlin casinos and restaurants now reopened again, this circumstance may soon change! read more