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    13 years ago

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    Twice Daily

    Twice Daily

    (5 reviews)

    DISRESPECTFUL, CONFUSING, AND THREATENING EXPERIENCE !?! I…read moremade the mistake of stopping at store 6179 for the first and last time Monday. I saw the Shell logo and chose the store so I could use my two $10 prepaid Shell gas cards to get gas and a snack. While standing in line, two men behind the Bison Coffee counter called me across the store to check out "faster". I told them I also needed gas and had two Shell gift cards for payment - they said, "No problem". I told them I wanted to pay for my items and get the remaining balance in gas. I swiped the first card and then the second as directed by the man. I was told my snack purchase was $5.00 even. I said, "Great, I'll use the remaining $15 for gas on pump 5. The cashier then told me I still owed $5 - even after swiping both cards totaling $20. He seemed confused or unable to process it.We went back and forth for several minutes as I was clearly being overcharged. I eventually tried using my credit card just to leave - and it was "declined". I knew that wasn't right. I went to my car, grabbed a second credit card, and IT was "declined" too. I then knew the machine wasn't working properly so I returned to the original main register. My card worked immediately, proving the other machine was malfunctioning. While I was trying to calmly explain the issue again, the Bison man came over to apologize, and then stepped away as a white middle aged woman told him, "I've got this." However, she didn't listen at all - she talked over me. Then another woman, who wasn't involved at all, jumped in and told me to move to yet another register so she could "explain" what I had done wrong. I told her I needed to know where my $20 went and she responded rudely. After approximately 20 minutes, I said this was f***ing ridiculous and she told me to stop cursing and that this was being recorded! Then she threatened to call the police and told me to leave the store. I was stunned. I had done nothing but try to pay with supposedly legitimate Shell cards. I am a 58 year old woman who posed zero threat, yet I was humiliated, talked down to, dismissed and threatened. I left shaken and angry, without gas, having no idea where my $20 went, treated like a criminal for attempting to patronize this establishment. I would give them a negative rating if possible. Twice Daily NEVER AGAIN.

    I stop by late at night sometimes and every time I have a very disappointing experience. The night…read moreshift clerk that's a meatball of a thing never greets or speaks at all, just stares blankly and acts as if customers are a bother. He was blasting loud music from behind the counter one time, and eating the Twice Daily donuts while getting the crumbs all over the counter. Several other customers outside were also complaining about him. Very unprofessional atmosphere--I'll be avoiding this location. Management knows who I'm referring to. He's been working at this location for a couple of months now. He hates the job but seems to love the donuts? Very odd.

    Shell - servicestations - Updated May 2026

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