I only gave Hendersonville Speedway a "1" because I had to, in order to leave this review. I truly don't believe that I have ever seen such a level of rudeness and lack of customer service in a retail setting in my lifetime. The self identified manager "Brendan" should be fired for the for the level of abused and foul language spewed at myself and the other customers. He is a very angry young man and not at all interested in being kind, professional or accommodating in the course of doing his job. I witnessed him tell an older lady that she was lying when she said claimed she had come in because of the instructions printed on the gas pump ."There was a statement saying it was a self pay inside, pump." she said. So she went inside, pre paid $15.00 for her gas inside with a cc and left the store to pump her gas. When the pump wouldn't work, she came back into the store and kind of quietly asked him for help. Instead, of helping her, he had her wait through 8 additional sales which could have been handled by the other two employees also behind the counter. Even the next in line customer told him to "go help her since she has already paid." Then this awful "manager" tells her, 'Get your phone and check your bank balance! I don't show that you paid"!!.He was the one that had taken her money (cc) in the first place 15 minutes earlier! The women said that she didn't have a smart phone and he started making fun of her, claiming that she MUST have a way to do this bank balance function. Humiliated, the women said she would continue to wait for him by her car. After 5-10 additional minutes had passed, He came to the pump.He then refused to show her how to scan her rewards card. She asked for him to just show her rather than trying to grab it out of her hand. He called her some name which I couldn't hear, and stormed back into the store, screaming SHE was being rude! She called after him asking for her $15.00 back or for a receipt voiding the charge.. he wouldn't help her, She asked for his name but this supposed Store Manager refused to give her his last name, store #, or corporate contact. In the past, I've noticed that a couple of other employees have been really impatient and snippy but I chalked it up to possibly just a bad day. This was HORRIBLE and ABUSIVE! After hearing about this experience. my friends and neighbors have decided to avoid the place permanently! read more