Stopped by to ask for some air because my tire pressure was low. The attendant told me I had to get gas first. I explained I already had a full tank but was happy to buy a water bottle and some gum instead. Still, the attendant--locked behind the glass--said no, only gas. Honestly, that policy makes no sense and just gives the place already more shady vibes. read more

Shell Gas Station - Gas only - Gas Stations Near Me - San Diego, California

Unbelievably bad experience at this gas station. I didn't buy gas, but I was under the impression you didn't have to in order to get air and water--guess I was wrong. Still, who actually denies someone air and water? It's such a basic thing to provide, especially for safety. The man working there was rude on top of it, like I was asking for something outrageous. Never been denied air or water anywhere else before. This place clearly doesn't care about people. Definitely won't be coming back. read more

I needed help from the attendant and Sailor was so kind and helpful!!! Thank you for saving me from a miserable experience!! You are an excellent human being and top notch employee. So kind! Thank you! read more

I've been reading comments about the same guy at the cashier. He is rude. He threw what I was purchasing at me. I don't understand how someone like this can be employed just to be sure it is the fat guy at the cashier. read more

Really bad customer service. The guy that works over there really rude and has a shit attitude read more

This gas station is always stocked very well with snacks and drinks. I like their wide selection of whatever I am craving. It's located right at the entrance and exit of the 163 Freeway downtown, making it super convenient. The customer service is great and the workers seem to want to genuinely help. There are a number of homeless customers but they don't cause any problems to anyone, just getting in to get their items for purchase then on their way. I return frequently as it the most convenient option with parking to grab a snack, drinks, or gas. read more

Pulled up yesterday for gas but wanted to put a little air in one of my tires first. But was told no free air unless I pump gas first. Great business model! read more

The location is close by, so I often find myself riding on basically fumes to make it here before I run into any trouble... not to say that sometimes coming here feels a bit like I'm riding into trouble as well... Why? Because sometimes this location is straight up crazy monkey knife fight level madness. People and cars are all over the place lacking order. This is a station where the homeless, drug addicts, the mentally unhinged, stressed out Yelpers clutching tightly to their hen purses, normies on their way to work, all converge on each other in a bleary morning tornado. I always make it out alive and even if I do end up seeing some things I don't want to see, there are always a good amount of choices for energy drinks to get my head back in the game. Gotta be thankful for that. read more

This shell sucks. I can never pay at the pump and always have to waste my time going inside. When I let the workers know they are just rude about it. We're in downtown- we're busy and have places to ge to quickly. Please fix your pumps! read more

Gas stations that charge customers for air and water after a fuel purchase can be fined up to $250 for each violation but some how they still won't provide air for you at this gas station. read more

The overweight female cashier refused to provide air, even after trying to purchase fuel she refused and gave attitude .... I guess I got her at the wrong moment, right after she was debating her own life choices witch lead her to be working at a gas station read more

The Gas station is convenient and its off the freeway. I don't know why people are giving this a bad review. Staff has always treated me well. Alex and the crew keep doing a good job. You guys have great customer service read more

I left my iphone sitting at the checkout counter. 2hrs of searching at home, ripping my place apart, I decided to backtrack. The same cashier was behind the counter and had my phone waiting for me. His name is Sailor. What a great guy. Honest people are hard to find, but I was fortunate to have met one today. thank you Sailor. read more

Decent gas station in a pretty good spot. It's on A and Eleventh, both of which are one way streets (if I recall). You can exit from both sides (on A) or (on Eleventh). There wasn't any traffic inside because when we went, we could choose our own pump yay. It's a good gas station to stop at because on Eleventh, the on-ramps for CA-163 and I-5 are right there, so it'll be a place you can stop at before you head out to work, to the park, or anywhere outside of downtown. It'll be on your left if you're travelling north on Eleventh and on your right if you're on A Street. Prices are around the norm for San Diego, as of December 2015. meow~ factor read more

Shell Gas Station - Gas Stations Near Me - San Diego, California

See all

I'm not a regular customer of any Shell Gasoline store. I find their prices to be too expensive. Although I would not be a regular customer, I am happy to have found this specific Shell. Good location in downtown San Diego. Right by the entrance to the freeway makes it very convenient. It was a lifesaver for me because I was running on fumes!! Overall, from what I saw, this is a fine Shell station. Everything was neat and orderly outside. Cannot tell you about inside because I paid at the pump. Would return here if needed. read more

See all

Ok I don't usually fill up here just the times I am running on fumes and know I won't make it to any of my regular stations. Obviously gas prices downtown are going to be at a premium. Just paid $3.09/gallon when stations in other areas are at $2.89 but a nice touch is FREE COFFEE with fill up between 6am - 10am!!!! And that fit my timeline this morning. Pulled in, fueled up and got my cup of joe!! It was scalding hot so I didn't taste any til I got to work and boy was I surprised....IT WAS ACTUALLY GOOD COFFEE!!! Way better than the 7-11 I've been going to when I run out of coffee at home. AND you can choose any size cup!!! Small, Medium, Large and they had all the flavors of creamer!! Ive encountered 2 guys behind the counter (on 2 separate occasions) and neither were very welcoming. Not mean, just non-verbal. Maybe they aren't morning people...it was 6am for Christsake. So I'll forgive them. Haha. So aside from paying a little more for gas, the coffee made up for it and I will come back when I'm on fumes again...I mean, I do live down the street and all!!! read more

I've only ran into one wonderful woman who works at this shell. She seems to really like her job and genuinely is interested in how your day is going. Prices are expected for downtown as far as gas is concerned. No alcohol sold here but they do accept credit card. The chip machine doesn't work for your cards which isn't horrible but not amazing. read more

Shell Gas Station - Gas Stations Near Me - San Diego, California

Definitely fine for gas. Fairly dirty inside and clerk was tepid with his attitude. Had a Shell gas card. Wish there was more to say but not the most exciting business to review. read more

Convenient location next to San Diego City College. Very close to the 163 and I-5. Seems to be taken care of and is easily accessible. The lot is large enough to maneuver in and out. Prices are pretty high but I think that is the same for any Shell station. read more

I just moved to San Diego, I was faced with a flat tire and needed air badly. Having recently refuled, I did not need to purchase fuel. I asked the station attendant if she could turn on the air compressor machine for me, I was told "no" because I was not buying fuel, I informed her, I was really in a pinch, she did not care. California state law says a station must provide free air and water to paying customers. It was 2.oo$ for AIR. All she needed to do was hit a button, be kind and this gas station would receive my future business. I guess it's the businesses loss, as I will not bring any business here. read more

Easy in and out of this downtown gas station. If you need to fill up before airport drop off, this is a good spot.

What is there to say?... It's a gas station. No serious complaints here as long as the gas that I pay for comes out of the pump. The gas station is located on two busy streets (A and 10th/11th) but is pretty easy to get to. There are a lot of pumps so that's nice if you're in a rush. If I were nitpicking I would say that they could certainly use a larger lobby area. The mini hallway to get to the bathroom or grab snacks is so narrow two people could hardly fit at the same time. Also, the snacks are terribly overpriced here. They do offer auto repair services but I've never used them. This gas station is useful for its most basic purposes, but I certainly would hope to find a nicer gas station if I were making a rest stop during a long drive. read more

Shell Gas Station - Shell - Gas Stations Near Me - San Diego, California

After filling up my truck last night I came to put air in my bicycle tires and said it would be 1 dollar even though I filled up my tank late last night. The lady had a smart attitude and very rude and joked with her coworker as they seemed to have fun being in a position to make fun of someone. Their business ethics were not appropriate nor called for. Guess I'll never get gas here again. read more

Refuse to honor Ralphs discount program. Super rude. Lock your your car doors because you could get your purse grabbed off your seat while pumping gas. read more

I used to go to the Valero across the street but had to start going here because they always have issues with the pumps across the street and i don't have time to waste. I not a huge fan of this place as i have had problems in the past with the people that work here, mainly they don't seem to care about their job in any capacity. But at least the pumps work and i like that i can rely on the pumps working as they should. read more

When I arrived I was greeted with helpfulness and the upmost respect from Jayne Alfaro on 10th street 11a street.

Super rude, would stay on their phone when I needed service didn't come to the window till the man was finished with his text. I get it you hate your life but people besides yourself have stuff to do:) read more

This is by far the worst gas station. Not only are they lazy and rude here but they won't put paper in the machine so you always have to go in for your receipt. They do this because they want you to not get it so they can use them for their own taxes. They are liars and thieves here. My card got charged twice here also so be careful using your card. Check your bank account after going here. Also watch out for the constant homeless people walking around asking for money to everyone who pulls up to get gas. Go somewhere else. Trust me. read more

Great service! I stopped in after driving 12 hrs into town and noticed my tire was low. I went to the station and they said they would get right on it while I waited. I had a nail in the sidewall of my tire which is hard to fix. He couldn't fix it because I will need a new tire. He had taken time to take the tire off and try to fix it. He put it back on and didn't charge anything. They were very friendly and they showed me the tire. I realized they couln't fix it. I gave him a tip and thanked them. read more

Rundown and poorly maintained service station on the edge of downtown. The pump wasn't working at my station when I stopped here for gas recently - it kept clicking off as I was trying to pump gas, I went inside for assistance and came face-to-face with a corpulent, insouciant and rather bored-looking attendant who made it *crystal clear* to me that it just wasn't his concern or problem. He rolled his eyes and asked me, with a facetious hiss, if there was "anything else I can help you with today?" Yeah, you could give me directions to the nearest Chevron. Thanks! read more

Horrible service. I get your doors arr closed and locked but I can't hear or understand when your whispering through the glass. It's not like I made things difficult by being a late night drunk problem, I did not need the attitude you already had when I did nothing. Please fix this because there's a few stops I can make before this one. read more

It is a very clean gas station. They have someone cleaning the area. Once you finish pumping gas the guy somes around and cleans the handles. Imagine if the last person didn't clean his hands after using the restroom -___- read more

Broken pump, charged me $1 each time I tried to fill up. Person inside completely unhelpful. Useless. Don't use

This Shell Gas Station on 3425 Midway Drive, Point Loma has been my favorite and #1 gas station. We have been going them for over 6 years. They are the BEST! I always receive the best and excellent customer service from Eddie, Duvqid, Ermias, and Yousef. I really miss Faten, she use to work there- was always such a fantastic help to me. Everyone there is always polite, friendly and a great help. They always have fresh coffee or anything you need for on the go. They always keep it clean and organized. Thank you for your great service! read more

ZERO STARS. Worst staff ever. Rude, unhelpful, disrespectful. I can't believe they are employees. This Shell gives the company a bad name. The owner should be embarrassed. Avoid this place like the plague. read more