Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

If I could only give a 0 STAR RATING I would: Today's visit…read morewas a very disappointing experience which may keep me out of Buc-ee's forever! I received a Buc-ee's dog leash as a gift, and the very first time I used it, it broke. Luckily, I have a good boy and didn't run off, which could have easily turned into a dangerous situation. For something as basic as a dog leash, I would think the quality would be more reliable, and this clearly wasn't. I went back to the store looking for an exchange, not even a refund, and that's where things got super weird and frustrating. I was told by the Manager Miah that without a receipt, nothing could be done. But, in the same conversation, she told me the item would also need to be in "resellable condition." .... HMMMMM.... wait, that doesn't make much sense. Let me get this straight, if the product is defective and broke on first use, how would it ever be resellable? BUuuuuuut if I did have a receipt, suddenly the broken leash is acceptable for exchange? The logic just didn't add up. Miah then insisted on stressing "store policy" and that she could lose her job for making an exception. But isn't store policy to satisfy your customers and provide them with an experience that makes them want to return. That's hard to believe that taking care of a customer over a clearly defective $20 item would be a fireable offense. Come on guys, where is the use of basic common sense. The most disappointing is that I've been a loyal Buc-ee's customer. Every year before visiting family overseas, we spend $100's of dollars on Buc-ee's merchandise, snacks, and gifts to take with us. It's been a tradition, one that ended today. Completely shocked that a company valued at over $2 Billion would choose to stand firm over a $20 defective leash. How about you guys do a better job training management to handle situations like this with a little flexibility and customer-first thinking vs. scaring them into losing their jobs, which loses customers! I used to enjoy shopping at Buc-ee's, but after this experience, I def. will not be back!

I purchased ground sirloin, got home to cook it and there was gray meat mixed in, under the top…read morelayer of what appeared to be fresh red meat. I wish I could brush this off as a one-off but I currently have an open customer service ticket for the same thing, from the Sugar Land store

We were excited when it opened. At first, it was great. But, the last few times we have been they…read morehave been out of lots of stock! Produce selection was limited. Several "normal" items were also in limited supply. While the drive here is easier, we will return to the HEB at Cross Creek until this one figures out inventory's

Great Flying J Travel Center when driving to and from Houston!…read more This location is about an hour out of downtown Houston and has amazing gas prices. If you travel a lot I highly recommend joining their Flying J point program and downloading their app because you always get all sorts of freebies. Anyhow! This specific location has a Dennis inside the store, as well as a Dunkin' Express for those coffee fanatics out there. They also have a FedEx drop-off box location on the right hand side of the building. When visiting keep in mind that they do have two separate entrances for car and truck. Last but not least, their bathroom are always super clean. Thank you Flying J Travel Center for the amazing service and great gas prices!

Jenny was an absolute angel! Great customer service and went above and beyond! I've never had a…read morestranger be so nice to me

It's ok. Bathrooms were decent and they had a full service McDonal'ds attached. The usual…read moreexperience was had.

Not Bucees! Nasty restrooms! If the restrooms are any indication of the cleanliness of the…read moreMcDonalds located inside, I'm certainly not eating there!

This gas station is the worst, most terrible, day ruining gas station I've ever been to. None of…read morethe items prices are clearly stated unless there is a sale, there is literally a yellow mark covering the prices. Also, the cashiers are lowkey creepy. +1 star for large variety of items and the cleanliness

Terrible experience. You can't get customer service even if you're on fire!!! Not "convenient" at…read moreall.

Great gas stop, in good area and clean. It has duel car wash (with pressure washer not the spinning…read morethings to clean the car).

Terrible - since they changed out the screens they consistently don't work. Until this is…read moreaddressed I will not be using this Shell station.

It's so passe to write a review about a damned gas station, but this place annoys me!…read more The slowest gas pumps in the known universe. It would be quicker to get a bucket full of gas and fill your tank with an egg cup full at a time. The people behind the counter inside suck too. The air hose to refill your tires swallowed my cash once and threw up an error code. I told the people inside and they refused to take any responsibility and refused to reimburse me. Looking forward to the HEB gas station opening up the road.

When it comes to convenience this is the gas station in Fulsher everyone goes to. There is a…read moreconnecting McDonald's and a restroom inside of the Shell gas station as well as several spots for parking and pumping gas. Every time I've gone inside everything seems very clean the restrooms really nice and everything is maintained properly. Just like any other time was this place is perfect for a pitstop.

Good service and very clean restrooms. Friendly service especially from January who always takes…read morecare of her customers. Always has a daily joke. We laugh and laugh!

This is THE gas station at the 4-way stop in East Bernard. It is a Shell station. I have never…read morebeen inside but have gotten gas here a few times. Pay at the pump works well. They accept fleet service charge cards.

Oh. My. God. I will…read moreadmit that I am a candy fiend, so walking into this convenience store was like dying and waking up in heavens. They have aisle after aisle of snacks, sweets and treats. I ended up getting eight, yes eight, different flavors of sour belt candy from a brand I hadn't seen anywhere else and they were PHENOMENAL. They also have a small little restaurant in there and a good selection of hot foods and trinkets for sale. Their drink selection is also massive, from fountain drinks and ICEEs, to the what seemed like endless amount of refrigerated drinks. I know where I'm going for diabetes anytime I'm in town.

the Shell at 603 Plantation in Pecan Grove I have used for 10 years. Today I drove up, put in my…read moreShell Gas Rewards and go to the point to add my PIN and got cancelled three times. So I used my remote app which allowed me to put in my payment and then I put in my pump number, #3 and it was cancelled and said "see Attendant". So I walked in and asks what was going on with the cancelled Shell Rewards multiple cancellations? The blonde female lady at the register bluntly told me " I didn't do it, its not my problem". She asked me what do I need? I told her a full tank of gas, which she replied you can do that here, do you want $10-$20? I told her that I would prefer a full tank as I am going out of town in the morning. She shrugged and said she can only give me the amount I pay. I told her to never mind and I went to the one just 1.2 miles up the road. No problems there. I'd be less irritated if she had been at least sympathetic and not tell me its not her problem. Service oriented, not at all...