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    Bryan's Marathon - Service Center

    Bryan's Marathon

    (12 reviews)

    Bryan's Marathon (Marathon Gas) is centrally located in the Cedar-Lee District of Cleveland…read moreHeights. This gas station is highly regarded in the community because the owner is actively donating, helping the local community and the local schools. It's owned by Cleveland Heights native. I finally stopped in during the week. Gas: The gas prices are average. Labeling of prices and gas types was unclear to me. The gas prices aren't right above the gas types. It's not the layout I'm used to. Input of zip code after payment was also not clear, wasn't labeled. If I was a frequent visitor at this location, it would become second nature. As a first timer, it took me a few minutes to orient. Service: The services at this gas station include gas and car services. No convenience store is attached to this gas station. Personally, I needed assistance with completing a transaction. One of the employees at the gas station helped me. He was super friendly, and patient, quickly helped me with a smile. I was really impressed with this level of service at the gas station. Kudos on great service! Hours: Hours at this store are limited. Look at their hour prior to visiting. The gas station opens and closes early. The gas station is closed on Sunday. I hope to stop at this gas station in the future for gas! I was most impressed with the service which will keep me coming back!

    Had a simple oil change. Four quarts of oil for my ten year old car. Nothing special. Shocked…read morewhen I got the $159 bill. Actually cheaper at the dealership.

    Shell

    Shell

    (2 reviews)

    Adjusting my previous review based on my latest unfortunate experience…read more Erroneous Gas Pricing! Bad Customer Service! I was a frequent customer at this gas station. I will never return based on my latest experience. I selected regular gas ($2.99 per gallon) at the pump at this gas station. It seemed like a great gas price. I requested a receipt at the pump. I discovered that I was instead charged for premium gas ($4.139 per gallon). My total price was $35.53, well above the expected. I even recalculated my receipt price to ensure that there was an error. I went inside the attached True North store to inquire about the correct price. The gas station employees did not check the transaction or the pump or even the cameras. Instead they stated that I dragged the cord over the premium gas selecting more than one gas. The employee then wouldn't go of my receipt and followed me outside. He proceeded to communicate to me in a very derogatory and condescending manner regarding how my error occurred and how I caused this issue. He demonstrated the correct way to pump gas! His voice volume kept increasing. When I stated that this seems like an unethical business practice/intentional overcharge or pump malfunction, the employee got aggravated. He stated that I am not open to constructive criticism, that I'm rude, and so on. As an overcharged customer, I didn't expect this level of communication. There was no apology, sympathy, investigation or even basic human respect. The employee did not allow me to leave this gas station and kept coming closer to me. It was a very strange communication. Finally when I received the receipt after asking for it, I departed from this gas station. He kept saying something to me. This was a very disappointing experience. I wanted to alert my neighbors about possible overcharges at this gas station. Since July 4th holiday is coming up, I would hate for someone to be overcharged. Especially if people are budgeting or relying on accurate gas prices. I shared my experience in a local community group. Multiple people were overcharged at this gas station in the same manner, they came forward. They selected regular gas and were charged for premium. It seems that either there are malfunctioning pumps or unethical business practice. There were many different ways to address my question about the price. There were opportunities to check the transaction or the pump. I was disappointed that this experience derailed instead. I just wanted a quick gas station fill up and not all this. I will never return based on this experience. If you go here, please request and check your receipts! Please ensure that you are being charged for your accurate gas selection.

    This gas station is not reliably open 24 hours or even late. It depends on their staffing levels I…read moreguess. I have gone three times in the past two weeks, once at 11pm, and a couple times around 3am, and it is locked up tight. I'd recommend calling ahead for hours, but they also do not answer the phone.

    Shell - servicestations - Updated May 2026

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