The manager here was great he was very helpful in fixing a wrong invoice the tires are a little…read morepricey but besides that all is well

Going through a hard time and the guys at 28th street auto were so nice and understanding helped me…read moreout tremendously and as always did amazing work . I always get my tires here . They are fast and efficient and very affordable.

Awesome customer service and when we were in a bad spot they were more than willing to help us!!read more

Avon Ohio Rick Galyen Great service. Very professional and…read morekind. Took immediate care of my service needed.

They were slammed with work at the Avon Lake, Ohio Tire Choice store on Walker Road. My Highlander…read moresorely needed an Oil Change. Phil and Mike managed to fit me in. I left my vehicle. At a reasonable price, I was on my way by the end of the day. Highly recommend this Tire Choice location for great service..

Went back to get our tire end repaired, they had us in and out in a few hours and again it was a…read moregood price.

Just an up date on my horrible experience with Conrads in Avon, there has been NO follow up from…read moreWally or anyone from Conrads as he states in my OG complaint. Again, another epic failure. I WOULD FIND ANOTHER PLACE FOR A SIMPLE OIL CHANGE. I believe Wallys reply is a canned responce? I received the exact same reply to this up date.

The car was serviced in Avon Ohio. The car would not start multiple times and thus a check of the…read morebattery was requested. The manager did a battery check and insisted there were no deficiencies.instead he told the customer, a friend of the family,that the car had low mileage,and stated it was not driven enough. When reminded that the battery was purchased from Conrads about a year earlier,he had nothing more to offer outside of driving the vehicle more often.The customer thus drove about 3 hours on the interstate, parked her car and was surprised that the car again would not start the following morning. She thus made an appointment by another repair shop.Their testing showed that the battery failed,and needed to be replaced.Since then the customer has had no further problems.

They told us that they can do an a-line ent on your sprinter van and they lied and at this point in…read moretime they have no clue what the fuck they are doing

The service and price was great. I had a slow leak in my tire for about a year. My dealership…read morecouldn't find anything wrong with the tire,nor could NTB. I think they both just did a visual inspection of the tire. These guys pulled the tire off it drum, patched a nail hole, remounted and balanced the tire and put in back in the car all for just $25.

They would not honor tire warranty. The guy at the desk seemed full of it took 2 hours with…read moreappointment to get tires changed. Left feeling ripped off will not go back. Got in car and door was full of grease from mechanic's hands they do not care about customer service.

Beware of NEGLIGENCE!!! I've been trying to resolve a warranty issue for work Mr. Tire completed on…read moremy car for almost a year, yet they want me to pay another mechanic/dealer to confirm the issue before they will fix it. Seems odd that I'd have to pay someone else to confirm the issue that was under warranty with them, nice way to leave a customer hanging... I should have learned when they let me leave there with only one lug nut on my tire and the rest of them all over the road Colorado/611. Beware and be careful. Glad I didn't DIE OR GET INTO AN ACCIDENT DUE TO THEIR NEGLIGENCE... 10/18/2022 UPDATE: after a request to call Mr. Tire, I spoke with customer service and they continue to tell me that I need to pay someone else, more competent I guess like a certified technician, to confirm the problem with my car- before they will honor their warranty. Why should I have to pay another company or dealership when Mr. Tire did the work??? Horrible experience, horrible customer service, horrible service... Anyone, know of any competent mechanics who might diagnose a car issue under someone else's warranty???

They are always quick, fair and honest. They send you a detailed list of items they found to fix on…read moreyour car, giving you the chance to confirm or deny any services. You can pay online, they can leave your key hidden in your car so you can come back and get it when they are closed. This is convenient considering they are open 8AM-5PM and that matches most work schedules.

Entire service was awesome! Gives detailed feedback on issues with ability to approve or deny…read moreservices. They even have homemade cookies! Are you kidding? 10/10 will go again for all future car problems.

Is this reasonable? Why did it need OEM parts for 11-year-old car?…read more There was no options to be given. The price difference is $400?

We had a perplexing transmission problem while on vacation and were given the gift of piece of mind.read more

Most of the tire stores will fix a flat tire for free, obviously looking ahead for your future…read morebusiness. I had one of my tires leaking air and went to the Avon Lake Conrads to get it fixed. My problem was that the tire was leaking to the point that the tire would defeat in about 18 hours. I was told that they could fix it, in 3 days? What good is a free fix? I took the car down to Discount Tire, and they fixed it right away. Guess where I am buying my next set of tires?

Let me start off by saying I do 90% of my own car maintenance and repairs, but I've been to the…read moreAvon Lake Conrad's a few times for tires and and a suspension inspection. The staff here is honest and fair and I'd trust them to do repairs or maintenance on my car if I couldn't do it myself or didn't have the time to. Their tire selection is good and prices are competitive, and they do match online prices with sites like Tirerack and Discount Tire! The waiting room is nice and they provide coffee, water, pop, and popcorn! It's clean and welcoming. Nice place, Conrad's! Be sure to check Valpak for coupons to save on tires or services!