Adjusting my previous review based on my latest unfortunate experience…read more Erroneous Gas Pricing! Bad Customer Service! I was a frequent customer at this gas station. I will never return based on my latest experience. I selected regular gas ($2.99 per gallon) at the pump at this gas station. It seemed like a great gas price. I requested a receipt at the pump. I discovered that I was instead charged for premium gas ($4.139 per gallon). My total price was $35.53, well above the expected. I even recalculated my receipt price to ensure that there was an error. I went inside the attached True North store to inquire about the correct price. The gas station employees did not check the transaction or the pump or even the cameras. Instead they stated that I dragged the cord over the premium gas selecting more than one gas. The employee then wouldn't go of my receipt and followed me outside. He proceeded to communicate to me in a very derogatory and condescending manner regarding how my error occurred and how I caused this issue. He demonstrated the correct way to pump gas! His voice volume kept increasing. When I stated that this seems like an unethical business practice/intentional overcharge or pump malfunction, the employee got aggravated. He stated that I am not open to constructive criticism, that I'm rude, and so on. As an overcharged customer, I didn't expect this level of communication. There was no apology, sympathy, investigation or even basic human respect. The employee did not allow me to leave this gas station and kept coming closer to me. It was a very strange communication. Finally when I received the receipt after asking for it, I departed from this gas station. He kept saying something to me. This was a very disappointing experience. I wanted to alert my neighbors about possible overcharges at this gas station. Since July 4th holiday is coming up, I would hate for someone to be overcharged. Especially if people are budgeting or relying on accurate gas prices. I shared my experience in a local community group. Multiple people were overcharged at this gas station in the same manner, they came forward. They selected regular gas and were charged for premium. It seems that either there are malfunctioning pumps or unethical business practice. There were many different ways to address my question about the price. There were opportunities to check the transaction or the pump. I was disappointed that this experience derailed instead. I just wanted a quick gas station fill up and not all this. I will never return based on this experience. If you go here, please request and check your receipts! Please ensure that you are being charged for your accurate gas selection.

This gas station is not reliably open 24 hours or even late. It depends on their staffing levels I…read moreguess. I have gone three times in the past two weeks, once at 11pm, and a couple times around 3am, and it is locked up tight. I'd recommend calling ahead for hours, but they also do not answer the phone.

I've been coming here regularly for years. But, I just tried to use their air pump -- which they…read morejust raised from $1 to $1.50, and it was broke. I went inside to ask for my money back, and the girl refused saying that they don't own it. I said if you're going to take my money with it on your property than you're responsible for it. She said she'd have to pay for it out of her pocket. Not worth it. I'll take my business elsewhere. I'd suggest you do as well.

This Shell has one thing going for it -- the lowest prices in the area. The convenience store is…read moreOK. Getting in and out is often a real challenge, but it is worth it if you need to fill up in the neighborhood.

I mean. It's a Shell gas station. What's not to like. Has about 4 pump stations, a window washer…read moreand air pump. Got me what I needed so I'm happy.

Short and sweet GetGo gas station review. This GetGo is located on Mayfield Road and very easily…read moreaccessible unlike a lot of gas stations. Gas prices are average. The exterior of this gas station is consistently clean. What I most love about this gas station is how spacious it is. There is plenty of room between the pumps, easy to navigate between pumps, in and out. It's my preferred gas station in the area because I never experience issues or claustrophobia. Kudos to this GetGo!

very good service. good store. Sweet people. thanks Ieasha for being so helpful & kind!read more

Shell (formerly Race Fuel) is a gas station in the Cedar Fairmount neighborhood of Cleveland…read moreHeights. It also fills the void of a convenience store in the area. It recently expanded with more options in the store. I would refer to it as "just okay" on all levels. Gas prices are what you'd expect with some deals once in a while. The space at this gas station is pretty tight, it gets difficult to maneuver in the evenings The inside has the usual snacks, drinks, and some sandwiches. Everything inside is pretty overpriced. There are really no "wow" snacks or anything at the gas station. The sandwiches and salads sold here are not tasty at all. Just the basics. The service is not good. I would say it's pretty dismissive. I don't enjoy interacting with the staff here at all and avoid going in as much as possible. If you're just trying to get gas and go, this place will absolutely do the job. If you're looking for anything more than that... keep driving Note: Bathroom is not available for customers.

tweaker asked me for money there. overall not bad. they dont id because they need money from…read morefreshmen

If I could give this place negative stars, I would!!!!! My total purchase was $9.64 including my…read moregas on pump one. I paid on my dasher direct card. They told me that my purchase wasnot covered and that they returned my partial payment. My card app showed they received $9.64 which they only returned $3.05 of then subsequently after I left the store charged me another $6.59. While I was in the store a gegentleman handed me $5 which we both told the Arab cashier to put on pump 1 which is reflected on my receipt. I went to pump the gas and the pump was not activated with my payment. I went back in to the store and was told my gas was on pump 4 and it had already been pumped. They refused to look at my receipt or compensate me saying I told them to put it on pump 4 which was a blatant falsehood. It didn't helped that he then laughed in my face and said then I guess someone else got your gas. This store will rip you off anyway they can

I can't believe how expensive their gas is! $3.59, when…read moreeveryone else is around $2.55-$2.81. I seriously hope this place goes out of business soon. And to top it off. Their pumps are turned off when the store is closed. Side note, they do auto repairs too but they probably charge more than conrads so don't go here for repairs either.

I've been coming here for a few years now every time my tire light goes off (so about, 2-3 times a…read moreyear, usually at the ends of the cold season). There's one guy who almost always happens to be there and he cheerfully helps me add air to my tires without a scowl. It's great because despite being taught a zillion times how to add air to my tires, I still can't get it. This time, my tire pressure gauge was malfunctioning. Ugh. Anyway, the air is free, and the staff is great. I usually try to buy something from their convenience store in return as a thanks. The only reason it gets one star off is I would love to buy gas from them since it's super close by, but the prices are usually some 25-30c more expensive per gallon than other places nearby.