One of the service workers here set up an air pump to inflate the tires on my car. Then, he swung the door open and made a huge dent in my car, exposing the metal. I immediately made the employee aware of it. He called the owner, who came and offered to apply some touch-up paint to make the damage less visible instead of using the company's insurance to properly fix it. After a long conversation, he finally agreed to cover the repairs and mentioned that he appreciated my business, as I had been bringing my car there for over 10 years. However, it has now been over a year since the incident, and one of the employees has told me that I can no longer bring my cars there, even though I have continued to come back, spending my money there, trusting their services, and relying on them for my vehicle's maintenance. I'm very disappointed in the employees, especially since the owner had expressed that he wanted me to keep bringing my cars there and continuing to give his business my loyalty and support. read more

Stopped here to get gas for my work truck. It wasn't too busy at all and I noticed the owner or the cashier outside changing the trash where my truck was located. He kind of kept hovering around which was weird, but then I asked him if he had a machine for air for the tire and if I needed to pay. He said of course and I went to ask him if I needed to pay at the air machine or with him and he said it was free which was nice. I'm never really too sure nowadays. Nice guy and would definitely come back as he keeps this place clean. read more

They fixed my alternator quickly and efficiently. Their oil change is first rate. My old "go to" mechanic did a horrible job on an oil change, not tightening the oil filter and one of my car now has this ghastly noise when starting up in the morning. It was a traumatic experience and the jerk owner did not take any responsibility. Coming to this place for oil change is giving me my confidence in trusting "people" again. (Too heavy a topic and philosophical, but my blood still boils every time I start that car in the morning. The jerk owner only redid the oil job and did not even apologize. This is a good place to get your car worked on. read more

ZERO STARS!!! Do not come here!!My credit card information was stolen and I traced it back to this exact gas station. I came to pump gas one time and by the time I noticed the red tamper evident tape was lifted, it was too late. Not to mention I tried paying at the cashier beforehand and it was like he purposely wanted me to pay at the pump. He said all the card readers were at the pump which immediately sounded sus. Someone ended up making a fraudulent $100 transaction in Dublin Ireland. DO NOT COME HERE!!!! Please see photos for proof... read more

Shell - Proof that someone stole my cc information from a skimmer device. This is what they first tried to steal from my account. - Gas Stations Near Me - Artesia, California

See all

The cashier would rather turn away customers than help them. I get gas here every week and when the machine wasn't working, she said they are an "only cash" gas station and offered zero assistance. Terrible service. read more

Great gas station. Great prices. Always clean and helpful. Asked for help as my card wasn't working and got some great assistance and attitude. read more

I actually stopped in to see if they sold lottery scratchers (which they did not) so I ended up filling up my tank with gas and of course the prices are higher than other gas stations. Plenty of space to find a gas pump but super tiny store attached. read more

This place has charged me for a full tank and given me no gas TWICE. The woman who is always there NEVER is any help. The machines sometimes won't read your card and she won't do a payment at her register. She is completely OK with everyone getting their money. Every single time I go to this gas station there is a huge problem. She just sits in her little box and watches. Worst gas station . read more

5 stars for cheap gas. I've been coming here for 10 years just because the prices are always comparatively low. Negative stars for: Filthy pumps; the buttons and handles are always dirty. You feel like you want to dunk yourself into a vat of Purell once you've finished pumping. Squeegees that are either falling apart or just not there Credit card readers that are often out of order. It's always a crap shoot when I come here as to whether I'll be paying with plastic, which I prefer, or if I'll need cash. Air hose that apparently is just there to eat coins. read more

Shell - Gas Stations Near Me - Artesia, California

This gas station is cheap. I'm not sure why people complain about the time it closes. It closes the same time everything else does in this city so what's the big deal. The guy at the cash register is usually pretty nice and will even enter my rewards number manually for me. People expect to much these days and are way to entitled. It's a gas station people, not a five star restaurant LOL. Pump your gas and get on with your life. read more

This is literally the worst gas station. They close super early. Their pumps sometimes don't even work. The clerk has an attitude when you ask for help and is usually in the back. And if you try to use a debit card he refuses to take it and tells you to try it at the pump even if The pump says to see the cashier. Don't come here if you're really low on gas... You might need AAA to get you out of there. Because no one here will help you. read more

Horrible customer service! The machines don't work. They weren't reading my card so I went to the attendant (apparently 3 people had the same issue at different pumps while I was there). I asked if he can charge my card inside and the guy gave me an attitude. Then he said I'm doing it wrong lol. He came out to the pump and tried it. Of curse it didn't work so he blamed it on my card. Said the chip is messed up. So I took my messed up chip to the next shell and filled up with no problem. This was the 2nd time I was treated this way here and will be the last for us. read more

Not gonna lie, the only reason why I go to this gas station is because it's super close to my house. Today as I was pumping gas, I started wiping my windshield and windows. The clerk approached me and said, "If you wanna clean your car there's a car wash across the street for $6." First of all, that was uncalled for and I'm a paying customer. And second, if I wanted a car wash I would go there myself. But I was merely cleaning my windshield, and just because I had my own microfiber cloth to wipe doesn't mean I want to clean my entire car. I thought that was really rude of him. They need to fire his ass or something because this just made me not wanna go there ever again. There's a gazillion other gas stations around. Enough said. read more

I have the Ralph's Rewards,it should be $1off on every gallon,it is so weird that this Shell gas station on South Street and Norwalk Blvd's system shows just only $0.10 off,I check on other Shell gas stations ,they all are $1off. People who using Ralph's Rewards in this location,please be aware . read more

This is a convenient location if you are coming from either the 605 FWY and get off South Street or the 91 FWY and get off Norwalk Blvd. There are plenty of pumps available, not too busy. It is located in a fairly safe neighborhood with restaurants close by. So if you are a fan of Shell Gas, this is one of 2 Shell Gas Stations in the city of Artesia, and it is a great place to fuel up if you are on the go! read more

If you have a fuel rewards card, it no longer works on the machines for some reason.. Tried telling the lady at the counter but she just told me that I have to use the card with the machine. Uh I already did and it's not working that's why I'm letting you know. She just brushed me away with a shoulder shrug and an "I don't know." I wasn't even rude to her. Wasn't expecting any outstanding customer service but you could at least take away the attitude and not promote the fuel rewards card if it doesn't work! *Update 11/15/16* Finally fixed the machine so it has the Fuel Rewards option again.. But avoid going up to the counter!! read more

Shell - Gas Stations Near Me - Artesia, California

See all

It's gas, self service. Convenient location. No complaints really. Don't come here expecting SERVICE because usually there is a little old lady at the cash register and she' about as savvy with the air and water hose as I am (which means on a scale of 1 thru ten - minus 3). I think what other may think is rudeness is really a language or cultural barrier. Gone are the days of an attendant coming to clean your windows or check your oil! Gone the way of cheap gas too. read more

Do not come to this gas station unless you want to deal with fraud and identity theft! They don't have any card takers at the window, forcing you to swipe at the pump. RULE #1 YOUR BANK WILL TELL YOU IS TO NEVER SWIPE YOUR CARD AT THE GAS STATION PUMP. read more

Like this review matters. Whoever is paying the lady that works there, you clearly don't care. I went to 3 different pumps and used different cards. And none of them is able to read it. Went to the kiosk and the lady with glasses pointed her fingers and said, "pay outside" and went back her phone. I went to her again and she said "well this is why you should carry cash" and shrug her shoulders. I have never been so furious from a gas station employee. Don't expect service at all when you come here. read more

This station is the worst in the area. All the employees are rude and act like they dont want to help you at all. Out of all the times i've tried to get gas here they are always closed before the posted time of 9:45pm on google and yelp, sometimes as early as 9. I purposely drive to the next furthest shell to avoid giving them my business.Do not pump gas here you will have a bad time. There is a reason why this is the worst reviewed gas station in the area. Just look at the cover photo of the employee sitting with his hands crossed and it will tell you exactly the type of service you will get here. read more

I usually avoid this location but sometimes one winds up there and why drive more than necessary. Prices are decent-competitive. What makes this a poor score is the attendant. The older lady is ALWAYS on the cell phone. She will look at you then continue her call, etc. She'll wave her hand to pass the money all while still talking on the phone. The car indicates how many gallons are left so I calculate the amount based on the current price and this is usually some odd like $27 or $52 that will be needed to fill the tank. I state the amount desired and pass the cash for rounded up amount $30, $55 waiting for change. She punches in the whole amount. Then tells me to come back for change. WTF, sometimes this isn't a big deal but the inefficiency and extra time one wants to do it one shot and get out. Not come back when there are 2-3 people waiting for her to get off the phone and complete their transactions too. Forget swiping the card. Have had enough compromised incidents using the business card to suspect that many of the gas pump readers are being skimmed. Always pay cash now. read more

Terrible. No cashier available so forced to use my credit card. Then after do e pumping tried to get receipt but non available. It says go see cashier but there was no cashier. Half of the pumps said out of order. Terrible place cant even put air on your tires. read more

Shell - No cashier available to get your receipt or help with cash transactions - Gas Stations Near Me - Artesia, California

Probably one of the only shell's I try to actively avoid. This one and the other one right next to the freeway entrance on the corner of Studebaker and South. I had to go in to use my card instead of being able to do everything at the pump. In 2016, this is very annoying. The prices are normal. The location is ok. It's not as difficult to maneuver around in this location. Just a bare bones Shell with outdated or better yet, not updated pumps. I would still go if I wasn't in a rush or didn't mind the walk. But I personally would avoid this one and find a way to go to the Shell (Nick's Shell service) on pioneer and 183rd. It's just a better location for everything you want to do. In and out fast. read more

Last few times I've been there has been no cashier and also they don't have "small change". The location is convenient but they need to have a person at booth. What's the point in having no one? It's just asking for some shady a** person who "skims" credit cards to fix the machin read more

It's 10:22PM and Sammy the attendant was asleep and told me to fuck off when I went to try and pump gas. Outstanding. read more

Shell - Gas Stations Near Me - Artesia, California

They close at 10 pm. Not helpful if you work late. I've never seen a gas station close at 10 except this one. 3 stars for having cheaper than those around except ARCO nearby. read more

do not come here do business other place. like other review says it says chip error and says needs to see cashiers so i told the indian grandpa he just took my card and push back in the machine without saying anything then he did not ask me to punch jn my reward number in the machin so i told him you skip the part i need to put my number in then he started to get aggressive and started to yell at me saying i did not told him that i need to put reward number. first of all he did not tell me that he will just push my card back in and he just skip the thing i couldn't even stop him i mean this is no big deal but why are you so aggressive and need to yell and fight with me for what???? so i told him to come down no need to be aggressive then he saying he is not and saying he is the one who helping me? i should have just left at that point. he is always grumpy doesn't want to do any job. is he owner? if not needs to rid of him. im not coming back to this place. seriously he has bipolar and anger issues. read more

Geezuz the lady working at 1pm is so rude and lazy. The pump would not read my card, since all pumps were in use I walk to where the window is and ask her to swipe my card so I can get gas. She tells me to pay at the pump. Umm...tried that, didn't work. She rudely tells me to wait for another pump to open up because she doesn't want to help me out. Gosh, please train your staff...i know the job sucks, but it is your job. read more

Only gas station I've ever encountered in my entire life that we wouldn't take a credit card in the booth.

I stopped going to this gas station now, because I suspected there's ATM card skimmer installed here. THREE times (in the last 2 years) I added gas here, and 1-2 days later, I would received an alert from my bank, saying suspect activity such as large cash withdraw in Glendale, or East LA.....so no more.... read more

Pros: Great Location. Cons: Poorly maintained. PAPER DISPENSERS are needed to clean the windows. read more

Bad experience staff is very very unfriendly and rude!! Worst shell gas station I have ever been.

The old lady with glasses is absolutely rude. I don't like doing my job either but at least I'm not rude to the customers that keep you employed. Cunt. read more

This place is a joke avoid unprofessional behavior from attendants manager not available for on site discrepancies

I wouldn't even give this gas station a one star actually . The lady behind the counter is very , very rude ! I wanted to pay at the window , she was on the phone she completely ignored me . I knocked on the window and said I want to pay for gas , she pointed at the pump , I said I want to pay here she just pointed at the pump and turned away and continued on with her phone conversation . When I went to the pump and put my card in and tried to put gas in , it kept turning off it wouldn't let me put gas in . I think she stopped it so I couldn't pump gas . I will NEVER go to that shell again ! read more

The lady behind the window closed all pumps(at 21:24pm) even when I didn't finish fueling. Thank you the kind lady you didn't shut my pump off at the beginning so I got some gas to drive home:) read more

Avoid this gas station by all means! I used to go to this gas station due to proximity to my home but I have had 2 fraudulent charges on my card that I only use for gas. I have resolved the fraudulent charges and have stopped going to this gas station. I would rather drive miles away than use this gas station again! read more

I drive for my job, and I've been to several gas stations. I just stopped in to clean my windows and holy crap... they actually had window squeegees that actually worked. Most of the time I find ones that either have the sponge side torn up or the other side to wipe the water off leave streaks. The one I used actually did it's job without me having to use a paper towel to wipe the streaks off. read more

I just left this place. The only thing good about this place is the convenience of its location . I walked up to the window and asked the lady for cigarettes for my fiancé . She then said they only take cash which I thought was odd but I didn't think much of it. I went to my car and got some cash and she told me my total was 5.75. The pack that I bought cleary said 75 cents off but when I asked her if I got the 75 cents off my purchase she said they do not honor that discount or any discount at their location and everything was at a set price of 5.75. I think this is ridiculous and wrong. I will not be coming here unless it's an absolute emergency and my car is moments away from stopping. read more

Place is a joke. 3rd time ive come and they are closing before the posted closing time. Wont be back here anymore