It was time for our vehicle's tire rotation and oil (full synthetic) change. I did an internet…read moresearch for a location offering those services in Ashland. Smetz's Tire came up and I gave them a call and was informed that early afternoons would be the best time of day for walk ins. That turned out to accurate info, as the work on our vehicle was able to done right away -- Not having to wait was much appreciated, BUT, what really impressed me was that the "reminder" sticker placed on my front window, once the work was completed, indicated the next recommended oil change was listed at a 7500 mile interval. That is the number that our car manufacturer recommends, but my previous quick oil change location had always recommended it be changed at 3500 miles. I raised concerns about that number with employees of that establishment, but was given some B.S. corporate answer -- So if you are looking for GREAT and honest car service, I suggest you check out Smet'z, in Ashland (OH).

An hour into my 3 hour drive, I stopped for a second time to fill my deflating tire and searched…read morefor a tire store nearby. My GPS led me to Smetz. Eric Dull quickly assisted me, got to the problem and I had two new tires and was on my way before I ever imagined. Just wanted to thank him and Smetz for an easy experience. And for helping me get home to my family safely.

Wow. Just wow. So impressed with Baker's!…read more Here's the scoop: we needed our Yukon diagnosed. It had mystery issues. We have an extended warranty through the Ford dealer where we bought it used. (Very worth it, btw! The Ford warranty folks have been awesome.) A GMC center in Ashland did warranty work on it in October. When this issue happened in late December- early January, they sent us to the GMC dealer in Mansfield. When that didn't go very well, we tried the other GMC dealership in Ashland, but they didn't want to work with a Ford warranty. All of this was happening while we had to be in a rental as this was our only vehicle, which we had clearly said. The GMC dealer in Mansfield called us to pressure a trade in before they'd start work on it! We declined. When they contacted us for pick up the next day, they said we needed a new door latch assembly, had left grungy handprints on the interior driver's door, and said nothing about the electrical. When we asked about that specifically, as that was the big reason we were in there, they said, "We hooked it up. There were no codes. That'll be $160." That all seemed kind of sketchy, so we took the truck to Baker's. Wow. Night and day!! Justin, the service manager, treated us with respect and professionalism. Their mechanic found and fixed the axle seals that had supposedly already been replaced by the Ashland dealer in October. AND they also replaced the actuator that controls the four-wheel-drive, which no one else had found despite our mentioning it. And remember the no codes found bit? Baker's found 16, not zero. Yup. Six-freaking-teen. Our vehicle was done when Justin said it would be done, and they even washed it! Then it had to stay an extra day to correct the work done by the center in Ashland. They worked cheerfully with sorting that out with the warranty, and fit us into their schedule. And washed it again! Not only that, somebody wiped a good bit of those grungy handprints from the other shop off of the door! I can't say enough good about Baker's, I really can't. They took us from an incredibly stressful time to a vehicle that was safe to drive again in short order. Very very grateful. We'd give fifteen stars if I could!

Family owned and managed automotive service company that treats everyone like family. They went out…read moreof their way to provide exceptional service at reasonable prices.

I am so thankful for Bill Harris Dealerships and Nate Bowles (finance manager) and Connor McFadden…read more(the person who sold me my Buick a couple of years ago). It didn't matter that I've managed an $80 million budget, the prospect of navigating the process for GAP insurance on a totaled car (while trying to move states, etc.) nearly brought me to tears. They took care of the paperwork -and me - with such grace and kindness. This is why I came back to them even when living in NJ to buy the Buick in the first place. Thank you!!!!!!!!

I came in looking at New Trucks. Zack, was amazing to start with, then the Sales Manager came out…read more He completely over rode Zack, would not listen to what I wanted. Just kept pushing. If I had to base my opinion on the Sales Manager, I would not go back. I am basing my opinion on Zack instead and will return to buy a vehicle from him.

funny claims he didn't do any of this why would i lie????? here's a photo of the axle i found that…read moreway because of the awful sounds the car was makeing after he did the work. Also the receipt from dubwerx who had to fix his incompetence.

Great group of guys working here. They are honest and fair and I trust them completely with my…read morevehicles. They have helped me out on everything from changing out a battery to rebuilding my jeep engine. I would highly recommend.

Best auto service I have received anywhere!! Price was more than fair and service was great…read more Todd made sure to drive me to and from the project I was working on nearby. Definitely recommend Buttons to anyone needing quality work done on their car at very good prices!!

Todd does all my car repair, even oil changes. Fair pricing. Privately owned and very friendly. If…read morehe can't fix it ( which is rarely ) he lets you know. I have 3 cares and he keeps them all running smoothy. Been going to Buttons Auto Center for many a years!

I was in a pinch and needed a quick repair. They were quick, professional, and very reasonable. I…read morenow have a shop I can rely on. Great service!

I brought my 2018 mustang eco boost in and asked if they could put some straight pipes in to…read morehopefully achieve a louder sound in hopes to imitate more of a v8 rather than a v4. Now obviously not expecting it to sound exactly like a v8 given the engine size, I was so impressed. The service was so amazing and my car sounds a lot louder! It truly does sound a lot meaner than before. The job was done very quick, 45 minutes tops. The men working on my car could tell I was very interested in the process and even let me come back and get a closer view for a bit. Along with the great service and quick time, the price was also very reasonable! For the job done I would even say it was a deal. Would 10/10 recommend this place for any work on exhaust systems.

Couldn't ask for a better business to work with. Greatly customer service, great quality of work,…read morethey thoroughly explained everything they were doing to my Duramax and made sure I understood it as well. Could not ask for a better shop to do all my performance and or routine repairs/maintenance from here on out. Thanks, Dakota

DO NOT BRING YOUR VEHICLE HERE!!! Broke down on a work trip. After towing my truck here for a fuel…read morepump issue and thinking Dakota was an honest guy. I was very disappointed that it took almost 3 months for the repair. After having to press him to get the job done and being told multiple times it would be done by the end of the week but not getting done for a few more weeks. Finally I get the truck back and get home to see diesel fuel was leaking from underneath the truck. We had to tow it to a different mechanic because we were from out of town. Dakota stated he would pay half of the new bill and I have called him multiple times and he has not covered half of the bill as he said he would. My business took a hit because of the dishonesty and after everything Dakota would not even make it right for us. If he didn't have the staff or time he could have just told us that up front and we would have taken the truck somewhere else. Instead he was not straight with us and my business suffered because of this. I will not be bringing vehicles back here ever.

Derek was great! answered all of my questions and even more, very knowledgeable about my purchase…read more Would definitely recommend him if someone looking for a new vehicle. 10/10

Biggest loser liar rip off scam artists ever . I hate liars and will do it right to your face and…read moreyou could have recorded it as I had to and still they lie and say we never said that . unbelievable. Do not buy here people please stay clear yih will be so disappointed as there service department is like back yard mechanics and hill jack set up . There is so many better places to go . Be carful folks