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    Services - Shelby Lencioni

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Luke Ramsay - State Farm Insurance Agent - Sponsor at BBQ Austin

    Luke Ramsay - State Farm Insurance Agent

    (16 reviews)

    can't say enough great things about my insurance agent Luke Ramsey. When my car was stolen it was…read morean incredibly stressful situation but Luke was there for me every step of the way and truly went above and beyond to help. He was always available answered all my questions and made sure I understood everything throughout the entire process. What meant the most was how much he genuinely cared. He didn't just treat me like a client he made me feel supported and looked out for during a really tough time. This has honestly been the best experience I've ever had with insurance. I'm so grateful for his help and would highly recommend Luke to anyone looking for someone they can truly trust.

    Update** number 2. Im not going to keep arguing with you. Unprofessional. Also, you have the wrong…read moreperson.. eek. Good luck yall. Update 1. Would you like to see my receipts of all my payments buddy? Not one time was I late because I pay it early.. and no, I cancelled. Spoke with Taylor as well when they reinstated my acct after asking to not transfer to my new car. Seems like yall had no problem keeping me and my business until I wanted to cancel and yall gave me the run around for a refund. Odd but okay buddy. Luke is an A**hole to put it nicely. Always a headache trying to get any any answers or help. I cancelled my insurance because he raised it 3 times on me since signing up. I asked to cancel and then they reinstated my insurance... I emailed the I spoke with like she asked me to and she didn't cancel it. I then had to call and a different person and they told me they would send a message to Luke. Then the original girl reached out 2 days later and said it was cancelled. I got an email a few hours later telling me I still needed to sign papers to reinstate my insurance. I emailed back and said I didn't need to because I cancelled. Luke wrote me back a nasty little email. Not sure what I did to upset him. I wasn't even mad. (I am now) Maybe he should have better customer service and less of a bad attitude. So unprofessional. Everyone he works with that I've spoken to seems to hate working there. He seems like a real treat to work for. Please save your money and go to a different company. State Farm is known for scamming people out of money. Luckily I didn't get into an accident but my friends have told me it's a nightmare to get any reimbursement's. Save your time and find better customer friendly places. Do better Luke.

    Shelby Lencioni - homeinsurance - Updated May 2026

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