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    Sheila's Consignment Boutique

    5.0 (1 review)

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    14 years ago

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    Rue 21

    Rue 21

    (2 reviews)

    I was very disappointed with my service here. I went to get some shorts that said Buy one pair get…read moreanother for 50% off. I got to the register and it did not ring up. I told them it said the BoGo and showed them, they also proceeded to not give me the shorts for that price.

    DIVERSITY TRAINING IS NEEDED!!!! I was standing in the fitting room with another customer. I am a…read moreblack woman and the other lady in the fitting room was a white lady. One of the store employees (a young white woman) entered the fitting room. The lady in front of me had a couple of items in her hand and I had 3 pairs of shorts in mine. The employee unlocked a fitting room for the lady standing in front of me, looked at me and walked out. As she was walking away I yelled "excuse me, excuse me!" She turned and walked back into the fitting room area and I said "I also need a fitting room." She walked over opened the door and walked out. She NEVER once acknowledged me, nor apologized for not opening a fitting room door for me. If this is what RUE 21 constitutes as "customer service", I can not and will not ever spend my money in RUE 21 ever again! Once again a blatant show of discrimination rears it's ugly head! And to make matters worse, she did this in front of my 9 year old daughter who was standing there in disbelief!!!! I had to have a talk with her about discrimination of all types and how I want her to always treat everyone the same. I told her to embrace the differences in people because that is what makes the world go round. Shame on you RUE 21!! You need to implement a diversity program immediately!!!! As my daughter stated as we were walking out of the store..."Mommy, they shouldn't be RUE 21, they need to be called RUDE 21!" I concur!!! If I could give this store a negative 10, I would. If you don't want to be ignored and blatantly discriminated against for trying to SPEND your money, then DON'T shop here!!

    Sheila's Consignment Boutique - fashion - Updated May 2026

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