I love this place! I take all my watches add my jewelry to get repaired here I've been coming here…read morefor over 5 years. Kevin is the best!

Took my husband's watch in to have the shattered back crystal repaired. I assumed, this would…read moreinclude, cleaning the glass out of the gears. After picking the watch up, I noticed, it's not keeping time. But it's an automatic watch and needs to be moved to "wind". Discover, the second hand stops at the 19 sec mark. Bring watch back in and explain, that I think there's a piece of glass in a gear. The owners takes watch and says, it's working fine. I explain, it's not, that it will stop on the 19 second. He then throws up his hands and says, "That's not me, I don't have anything to do with that. I replaced the crystal. The watch needs to be serviced." I ask, ok, who can do that? He says, he can and that will be an additional $125. So, you replace the crystal, don't bother to advise me, to clean the gears, is an additional service? This guy thinks I want to pay $79 to replace the crystal but not have a working watch? This is his business, he should have told me, these were two separate services. Will never use this place again and will let anyone who wants to know what a horrible business this place is.

Jewlery by Selin is very professional, and will be honest and realistic when discussing your…read moreJewlery which I appreciate because it allowed us to come to the best decisions when choosing our wedding bands. They are very experienced and respectful and provide a top notch experience. We loved having my engagement ring resized there, bought both our wedding bands there, customized by wedding band, and they even helped fix one of my white gold chains to hold a special gift from my mom on my wedding day (a diamond pendant made from my grandmothers engagement ring). We will always go to them for our Jewlery needs. They have the honesty, timeliness, and integrity I look for in a Jewlery buisness, and I will always trust them with my most precious pieces!

I walked in with an old necklace that I love that needed repair. The owners bent over backwards to…read morehelp me repair it within my budget. Everyone was a classy, kind, and efficient. Will certainly return next time I need jewelry or a jeweler!

I've been coming here now close to 35 years. They have the best selection of rings, necklaces ,…read morespeciality items, great service. I can't tell you how many rings, custom jewelry , pearls I have bought here at good value and beautiful designs. I usually start at rings, then look at the matching earrings and necklaces until I find the perfect piece. I usually do not come here and NOT buy something. Great estate jewelry and pins, perfect for gifts, special occasions, or just because you like it. These are pros, they can put things together of you- custom- nothing I 've not been able to get. I had my mom with me and pushing her around in her wheel chair and she even found a ring she liked in the $700 mark- all diamond middle finger ring she loves. She wasn't even looking but the inventory was so great! Good long standing people that making key purchases a pleasure. Highly recommend.

very disappointed With this jewelry store. Me and my…read moreboyfriend went to go pick out my ring, i chose my stone and chose my base took two days and hours to make it my ring. I was told they were going to custom order the mount to fit the the stone and I had other things I wanted to add to the ring it was going to take 4-6 weeks to come in. my boyfriend gets the ring and tell me it looks different ,it's a whole other ring! not the one i chose . I went to the store Josh is a super great guy made me feel like i wasn't crazy but Renae said in front of me "i told you not to show or tell her" . after talking she made me feel like the ring i chose was stupid. said the base is to small diamonds are going to knock out everyone comes in for that issue it wasn't worth it and the ring they ordered is bigger and better but if i wanted they can order the ring i want but it would take 4-6 weeks again. only reason i didn't go with that is because i dont have 4-6 weeks to wait he had a plan and time frame a very tight one. if she offered a rush on the order i would have said yes let's get my dream ring but no this screwed this exciting step for us up. There was no apologies just a simple this ring is bigger and better and he shouldn't have showed me in the first place. I want the ring I chose but i feel like if we were to order it it still wouldn't be what I imagined and hoped for. I thought they specialized in custom rings and had a in house jeweler but the ring i got wasn't my custom one just one order off of Gabriel. They completely lost my trust , there was no paper or records on the ring so we decided we had to get it appraised to make sure one thing was right. Unfortunately we won't be coming back for our wedding bands. Josh was a great jeweler and helped me imagine and customize my dream ring . Needless to say were stuck with the ring that was just ordered online still great and beautiful just not my dream one i imagined.

Had a watch repaired and they did a fantastic job. Great customer service and very professional. So…read moreglad to have found a local jeweler I can trust for repairs!

Crystal was excellent! Staff was friendly and knowledgeable. Highly recommend. Will be shopping…read morehere again.

I love all the workers at the Gainesville location. They have helped me over the last 5 years with…read moredifferent purchases. small store but a good selection. I just traded in my wedding set for a new set and they nailed my style perfectly!

I fairly enjoy visiting this location for my semi-annual jewelry cleaning. Although a small…read morelocation, the customer service is pretty decent. I just remember going to the Buford location once for my cleaning, and I just received peering looks like I was out of this world or something. Yup. It's those judgmental looks. Plus, the cleaning took much much longer than usual. The jewelry selection here is limited compared to the Buford location, but it's a decent place for cleanings. Although I have to mention that they once cleaned my silver jewelry with gold solution. o.O Unsure how one could mess this up, but they did. They did get it sent out for a professional cleaning so the end result wasn't terrible. The location did change since Dick's Sporting Goods was built. They are now located near the area where The Shoe Dept used to be, close the small water fountain.

BEWARE!!! My…read moreadvise: STAY AWAY!!! The experience I had with this jeweler was by far the worst experience I could ever expect.... I wanted to get some work done to my engagement ring. Being new to town, I decided to stop around local jewelers, explain what I wanted, and get their opinions and cost estimation. When I went in to Frank and Son, they seemed like very nice people, seemed to know what they were doing, and also gave me the best time line and cost estimation. So, I decided to leave my ring with them for the work I wanted... BIG MISTAKE! Originally, Frank himself told me the work would take 3 to 4 weeks to complete. Fair, I thought, for a jeweler to essentially create a new ring. T Six weeks later, I had no ring. Getting anxious to have it back, I decided to call Frank to see how the work was going. No joke, I tried calling just about 15 times with NO ANSWER! I got so scared that they took my jewels and ran that I stopped by the shot ASAP. To my relief, their doors were still open, and my jewels still there. However, did he even start on my ring yet? No. When I asked him when it would be ready, he said about another week. When I asked about the phone, he said he was too busy to answer it. I should've taken my ring and ran, but I made the bad decision to let him keep it. I mean, it's only a week, right? TEN WEEKS LATER I STILL HAD NO RING. Not only did he by far pass the date he told me he would be ready, but yet again would NEVER answer the phone. I finally stopped by and told him a fib that I needed my ring for engagement pictures in 2 weeks, figuring that would give him enough time to get it right. I swear I stopped by that shop every other day to hound him to get it done, and 2 weeks later, sure enough he was finished. Finally I picked up my ring and at first impression it looked great! However, the shotty craftsmanship soon started to show... the work he did was absolute crap. The setting was not as we discussed, and in 2 days the rhodium on the white gold wore off, leaving my ring with a rough yellow tint to it. Not worth the money I paid for it at all, but at that point I didn't want anything to do with Frank or his Son. Overall, not even worth one star. Frank and Son are the worst jewelers I have ever been to. Hopefully my story will help others make the right decision... STAY AWAY!!!!

I have been to this jewelry store many times for watch batteries or jewelry repair and have never…read morebeen disappointed. They are the nicest family and always do a great job. Their prices are great and their service is fast. I highly recommend them.

great staff, friendly and professional. I took my wife's Gucci watch to get serviced and they did…read morea great job. highly recommend this company

Very unprofessional and will rip you off with zero remorse or concern. Not only was the service bad…read morebut I was overcharged and not even given a price until after they'd fixed the watch. Had I known I was about to be ripped off I'd have gone elsewhere.

They've been taking great care of all our jewelry needs for over the past 30 years. From our…read morewedding rings to jewelry repair.

From the owner: T.K. Anderson Designs is an independent, fine jewelry store located in Athens, GA. Founded in 1980…read moreby expert jeweler T. Keith Anderson, the company has emerged as a leader in custom jewelry design and quality craftsmanship.

Waste of money and time. I had a beautiful bracelet that I was nervous to wear bc of a snagging…read moreissue. I finally decided to spend the money for the repair so that I can wear it again. I went for a jewelry repair (I should've went to icebox) where it was purchased. However, I went to repair a bracelet, and the same day I picked it up, I had the same issue (but it seems like in more places). I was out of my jewelry for so long I wanted to trust that it was inspected and done right. Long story short. I lost the bracelet. I trusted the repair was done right. I wasted my money on the repair and will never have my bracelet back.

ronnie claimed he was the owner of markezza jewelers when i put a cross chain on layaway as a gift…read morefor my ex-husband. i came in saturday morning, september 7, 2024 to let ronnie know that i will not be able to make anymore payments. so, i will will like a refund of my money i put on the cross chain which is $1,o20.00. so, ronnie told me they don't do refunds. i said your receipts don't say that. then he said i will need to talk with my bosses. i said wait a minute. you told me that you owned the store now you're saying you have to talk to your bosses??? he said they are not going to do any refund. then he said you can have a store credit. i said no thank you. then he told me to come back on monday, september 9, 2024. i went there today. he claims his bosses said no they are not able to do a refund. i asked ronnie for his bosses phone number and he said his bosses don't have a phone number and they don't talk to the customers. i said that is most stupidist thing i have ever heard. they should want to talk to their customers. then he shows me a business card supposedly with his name on it but he claims that the email address is to his bosses. he said i can write to them and hopefully they might can do something for me. markezza jewelers are no good they will rob you