Really pleased with Pittsburgh Rug Company and happy with our purchases. Rebecca was excellent to…read morework with, and she helped us to pick out gorgeous rugs for our home that were perfect for us. She is very knowledgeable about rugs and it was a pleasure to do business with this company. This is the second time that we have worked with this company, and both times were excellent experiences. Our home truly is stunning with the rugs from Pittsburgh Rug. I also was very comfortable with the integrity of the company for this type of purchase, which is important.

I am very impressed with this rug company! Chris helped us choose some runners for our home. We…read morewere very impressed with his knowledge and recommendations for our house runners. The pricing was more than fair. I highly recommend Pittsburgh Carpet and encourage anyone in need of carpets for their home to visit them.

I bought two rugs from them. Both are beautiful and match perfect with my decor. One was a custom…read morecolor order and can't believe how great it turned out. It took awhile to receive but still was delivered in their timeline. Professional staff and very helpful.

I took a large white shag rug in for cleaning. The rug looked new after cleaning but does come with…read morea price. Great communication and service.

Great pricing. Excellent service. Excellent result. Carpets significantly cleaner. Definitely…read morerecommend.

I wanted to learn about my oriental rugs and was advised to talk to Ken from Northside Carpets and…read moreOriental rugs. Oh boy, was I pleased to learn so much about all of them! Ken is quite informative and friendly. My neighbor has used Northside carpets and Oriental rugs cleaning service for his rugs and told me he is always happy with the results. I would recommend them to anyone who has or is interested in obtaining a lovely Oriental rug.

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

Terrible staff. Unprofessional and untimely. I highly recommend using someone else. Not worth the…read morehassle of a company that doesn't care. There are plenty of carpet places, skip this one.

Mr. Akbar from the Woven Rug Gallery was very professional. He arrived at the agreed time and…read morepicked up our rug after I had sent a picture of a Pottery Barn rug that had frayed. He noticed that the liner for the rug had mold on it and offered to bring us a complimentary new one! That was such a pleasant surprise. When there was a slight problem with the rug, he again picked it up, corrected the problem without charge and brought it back better than new. He was the only person who was able to repair this rug which was one my Mom gifted to me, so it was very special, and it was handled with great care.

Woven Rug Gallery is truly a gem right in Dormont. The owner is so knowledgeable about the history,…read moreorigin, age and styles of rugs. I have had my rugs cleaned and repaired at the shop and have been very pleased with the quality and professionalism of the work done. There is also a treasure trove of incredible rugs to choose from inside the store. I am always greeted with a warm smile when I walk in and good conversation. I wouldn't go anywhere else in a Pittsburgh.

Weisshouse made it up to me by giving me a credit of $1000 on a new piece of furniture. I bought…read moretwo more chairs from them, not electrical recliners!

I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover…read moreshrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.

They are truly expert at their craft as well as being honest and giving of their time. Helped me…read moreout after some shady salespeople sold us a misrepresented carpet on a recent trip to Turkey by giving us an honest appraisal of the situation. They have also done excellent work restoring some valuable pieces for my mother. Also appraised a damaged carpet for an insurance claim that was resolved favorably.

Excellent service. Owner and staff are very friendly and knowledgeable. We have 2 young kids who…read morehave 'loved' the rugs well and Mr. Shehady was able to clean really well.

Ken~ North side carpet exceeded our expectations!…read moreAnd~ Your associates have outstanding Customer service!!! I would highly recommend your excellent services to others!!! With appreciation~ Hilda

Wonderful cleaning used, soiled carpets. This is the place to go for carpet cleaning.read more

We opted to visit Rashid's yesterday based on what we read on their website. Family-owned with a…read morefocus on retail, along with repair and cleaning. We were in search of a rug for our living room. The third generation owner, Jerome, was incredibly knowledgeable and helpful. We looked at a couple dozen rugs from Iran, Pakistan, India, China, and Afghanistan. We did this after Jerome explained how the rugs were made on the display loom. He was incredibly patient as we slowly eliminated rugs to a final two, and decided to buy both. We actually bought a small third at the very end. His selection is incredible. Color palette and sizes run the gamut. A few older carpets are available, and are priced accordingly. He carries mostly hand knotted and a few machine made. The prices were highly competitive and Jerome was excited to offer a good deal without being asked. We also brought in an antique hand loomed rug to see if he could repair a few fringed edges and clean it. He explained the repair process and showed us his impressive cleaning area, wringing machine, and drying rooms. His quote was a great deal and we hope to pick our rug up in a few weeks. You can tell by the number of large rugs in the back there for cleaning that he is reputable. We had a great experience. And, we highly recommend.

From the owner: Specializing In Oriental Rug Washing & Repair…read more A family owned & operated business for over 123 years with one of the largest rug inventory in the area. We carry most all sizes & colors in stock! The business is currently owned by Jerome J. Rashid, the third generation, specializing in Oriental rug washing, repairs & sales since 1896. Rashid's has been selling the finest Authentic Hand-Knotted Rugs for over 123 Years. We have employees with over 40 years of experience in Oriental Rug sales; new and used.