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    Sheetz

    2.6 (28 reviews)
    Open Open 24 hours

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    Sheetz, Hancock MD
    Bruce K.

    Smaller than most Sheetz outlets and a bit more crowded inside than others, this one still has snacks and drinks and a bunch of fuel pumps. Because it's Maryland, they do not sell beer here. It is located in "downtown" Hancock close to the US-522 bridge and the C&O canal. Compared to other Sheetz, this one really doesn't represent the brand very well. Sorry, Sheetzers. [Review 15559 overall - 622 in Maryland - 1063 of 2021.]

    Just a sample of the amount of people waiting for their food indoors.
    Taj M.

    Sheetz is a road trip tradition. We always stop because they have clean bathrooms, lots of pumps, diesel fuel, quick service and good food. NOT THIS PLACE! Avoid this place at all costs! The single bathroom is gross. The place is crowded and they don't enforce the mask rule. When it's 10+ people in this little area, masks are important. They seem under staffed hence the longer wait time and the crowd. People are waiting in all aisles for their food. Staff seem friendly and working hard. There is spilled beverage in the floor. I am just really uncomfortable being here and half tempted on waking out on our $20 food order.

    Large Frozen mocha
    Maria M.

    Stopped by while charging my car next door. Bathrooms weren't the cleanest (but not the worst) so that is why I docked a star. I ordered a coffee and the service was great for there only being 3 people working. Gave me a super large so I definitely felt like I got my moneys worth. Friendly staff. Delicious coffee. Would stop again while passing by.

    Amanda B.

    The worst sheetz I have ever been in. EVERY.SINGLE.TIME. I have ordered food it is wrong! The store is by far too small and not nearly enough square feet for you to walk with another person in an aisle! Walk space is very narrow. This location also never has enough staff and most of the management seems to sit in the office until you are literally in a line going back through the middle aisle back to the coolers for vast amounts of time (I have been in line for 6 mins before). The photo is of a BISCUIT (not a roll) that is soggy from grease and sitting--quality food there Also only ONE unisex restroom-travelers and locals avoid. Lousy service, poor food quality in a too small space. AC&T is a much better and cleaner

    The bathroom at Sheetz
    Sandra L.

    This is the dirtiest Sheetz I have ever been in. We went in the night of the Hancock Halloween Parade and there were bugs crawling on the prepackaged food by the register, the food prep area was a mess, the coffee station had coffee spilled everywhere and the bathroom looked like it hadn't been cleaned in months. There was pubic hair in the sink! When I told the staff the bathroom needed attention they said "yeah ok". Something should really be done about this location.

    Justin H.

    On the smaller size for Sheetz, but very clean, well-stocked, and nice food/beverage varieties. Staff was very friendly, and the custom order food was quickly prepared, high quality, and care. Must stop on the way to Green Ridge State Park and beyond.

    Bob the Raptor Says "Cars come here to get a drink."

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    1 year ago

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    Rob B.

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    8 months ago

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    3 years ago

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    5 years ago

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    Melissa M.

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    6 years ago

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    1 year ago

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    Rob B.

    Happy to see it was a 5-star experience for you!

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    7 years ago

    Friendly service. Clean store with fresh food and great service. Helpful to tourists needing directions to interstate and local traffic

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    8 years ago

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    11 years ago

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    7 years ago

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    8 years ago

    On Friday I got food poisoning from the MTO food prepared here and was sick all weekend.

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    7 years ago

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    Sheetz - A depressing sandwich.

    Sheetz

    (13 reviews)

    $$

    It had been a few years since I have come through the Berkeley Springs area. The last time I was…read morethrough here was roughly ten years ago. It was on my way to a family vacation and this served as a pit stop. Of course the pit stop was Sheetz, but that was at the old location which still sits in town. Heading south through here you will definitely pass the old location and will be able to tell that it is indeed an old Sheetz. This new location takes you all the way through town, near the roundabout for the 522 bypass (which, for some reason, is not open to northbound traffic at this time). Pulling in here early in the morning served as a stretching of the legs and grabbing a quick breakfast. Found a parking spot immediately and made my way inside. Knowing that I was going to be getting breakfast I made sure to stop at the touchscreens to order. A few quick taps and I was set for food. After ordering I went towards the facilities. What I liked about this location they put some thought into layout. They leaned into the restaurant aspect more than other locations. The facilities are located right next to the seating area if you choose to dine in. Towards the front of the store made for a better placement. If this serves as a pit stop for some, I am sure it is greatly appreciated by those people as you don't have to walk into the entire store to the back corner. By the time I was finished with the facilities, which were pristine, and grabbed my drink, and paid, my order was ready. I grabbed my order and made my way over to the seating area. I devoured their 2 for $6 breakfast sandwiches while I spaced out. Facing front and looking out onto the lot, you get to see how much this space is busy. People coming and going and at a fast pace. I do have to say, the staff here are amazing. It did not matter if I saw an employee, each and every one of them greeted me and asked how my day was going. They were some of the nicest employees I have come across in any business. If I ever find myself driving this way again, I will definitely make this my pit stop.

    This Sheetz has gone downhill at a time when there is a Rutters about to open a half mile down the…read moreroad. You can't afford to forget items in a bag, or ingredients in a sandwich. I ordered a Crispy Chicken, egg and cheese sandwich and added bacon as well. On my sandwich I received no chicken at all, and once slice of bacon. In a business where you literally stick a receipt on the side of the bag with the list of items needed, no excuse to miss components. Looks like there is no local Sheetz in Berkeley Springs or Hancock you can count on now.

    Sheetz - convenience - Updated May 2026

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