"Fresh" sod was delivered in the hot afternoon sun a day prior to the installation and in terrible,…read moredried out condition. Installation of sprinkler and sod was scheduled for Friday and Saturday. They did part of it on Friday and left a complete mess for the holiday weekend. They did not come back to finish the job until the following Wednesday. The only communication I got from the salesman, Hank, was initiated by me, the customer, and even then he lied to me on 5 different occasions. Anytime I tried to clarify information which came from him, I was yelled at. Never, in all the years of working with various contractors, have I ever been so poorly treated. As a customer and business owner myself, I truly appreciate honesty, owning your mistakes and making it right, and being treated with respect at all times. I am highly disappointed with the lack of communication and poor customer service. The only thing that happened on time was the bill!

Terrible product and even worse customer service. Could never get a response from them after the…read moreentire yard died immediately.

Luis was hired to do my drywall at first which was done great so it led to another project that…read moreturn into another project. He gave me prices and because they were fair I continued. I was a side project so I wouldn't see him for weeks sometimes. He also builds homes and works for another contractor Bud. When he would show up, he would ask for more money even though the job wasn't completed. He would bring people to help him but in my opinion were not as skilled as him. What was upsetting was when he brought one of his workers and something went missing out of my garage. My ring video showed suspicious stuff. When I approached Luis to show him the video he said it was a broken broom and trash. Then that afternoon Luis packed all his tools up and said he didn't feel comfortable at my house anymore. Really! I was just giving Luis a heads up and looking out for him about his worker and how it can effect his business/reputation. He walked away from $1200 for a $400 pole saw. Sounds suspicious! But then again the job wasn't completed so how can I owe him the rest. He left my house in chaos. When I tried to call him he blocked me and any other number. He also deleted his business Facebook page after I messaged him on messenger. I didn't have a problem with Luis. Luis had been at my house for 4 1/2 months and nothing went missing prior to him bringing this guy. Luis loves his job and is skilled in his profession. When he left I had plastic hanging in my living room for the fireplace to be painted still, paper on the tile floors that needed to be grouted and sealed, cabinet doors not made/mounted, etc. Now that I think about it I don't think one project was completely finished for the $$ I had already given him. I am paying additional $$ now for someone else to complete the job which is annoying.

I was involved in a project which started with 20 complete rebuilds of homes which were flooded…read moreduring Hurricane Harvey. I saw the investment group go through so many GC's and Sub-contractors that these institutional investors started to really get frustrated. By total accident Luis was at one of the houses while we were walking through one of the properties. That chance meeting changed the entire course of the project and renewed the investors faith. Luis was put in charge of those 20 houses and 30 more, I saw him actually doing every trade and his relentless demand for perfection kept him at the job site until late at night and back again early the next morning. Never did any of his crew come to us and say that they were not getting paid, which happens to often with other contractors. I have done business countless times since our time together during that big Harvey project and I can always count on him doing what he says. Bottom line is he is the most skilled and hardworking craftsman I have had the pleasure of doing business with.

After meeting with 3 separate drapery companies, we finally selected Custom Drapes The Woodlands…read more Working with Karen and her husband was an absolute pleasure. She responded to my initial email immediately and had many great suggestions. It was a great experience on all fronts: communication, professional, efficient, fabrication and installation quality. I love how my family room, breakfast area and dining room looks now!

We contacted Lone Star Countertops less than a month ago and our countertops were installed today…read more They were here last Wednesday to meaure and 5 days later we have our countertops. And we love them! Everyone we talked to there was knowledgeable and helpful. It was a good price and they did a great job installing them. It was a very stress free process. I highly recommend them.

Had a great experience with this family run business. Custom ordered a fire pit and was delivered…read moreon schedule. Built with heavy gauge steel, (unlike everything you would purchase at a box store). This is built to last. Support your local business owners!

Highly recommend this business for your personalized firepit/grill. We have really enjoyed our…read morefirepit over 3 years now. The pits are very sturdy and are able to handle all weather elements as ours sits outside all the time.

Can't beat their quality anywhere around!! Owner was very customer friendly, answered all my…read morequestions and concerns. Shed was built with quality material, as well as delivered exactly where I needed it to be!!

The pool building process can be a difficult one but I can assure you that you will be making the…read moreright choice if you go with Keith and Oceans Edge. Keith has the process streamlined and he delivers on his promises. He is very easy to work with, his stellar design and knowledge is bar none and he is hands on from start to finish. His communication is on point and all the work is done when he says it will be done. Keith walked us through step by step and was on site for each part of project. He was available to answer any questions and made sure are expectations were met with exceptional quality and workmanship. Not to mention his price point is right on track and the finish product will make you the envy of your neighborhood . If you are looking for excellence when it comes to building and pool, look no further.

Finding the right residential pool contractor can be a hit or miss, but after going through the…read moredesign and quote process with seven different pool contractors, we knew right away Oceans Edge was the one for us. Keith's experience and workmanship is top-notch, and his service is first-class. Keith does whatever it takes to get the job done, and because you work directly with him from start to finish, the process is incredibly smooth with no break in communication. Keith was also extremely diligent, ensuring quality control every single day work was taking place. He kept us informed throughout the entire process, making it as painless as possible without ever sacrificing quality or workmanship. Timeline was impressive too! We started pool construction the first week of June, immediately after the permitting process, and the pool was being filled July 3rd. If you're looking for quality work and a smooth experience, Oceans Edge is the way to go!

I'm making this post to inform anyone who will do business with Vance Calvin…read more He has not returned $300 of my money from renting an RV from him because of a review I left. I only had hot water 1-2 days out of the entire time I lived there. Leaks, frass. (The first leak was April 5th, less than a week after moving in. Frass noticed in the previous leak areas on May Ist for the first time) I am posting this because we had a money exchange and he kept $300, when I even was nice and suggested he keep $258 additional that he owed. He has his own responses, but I also have my own proof and will be filing complaints.

The nightmare of dealing with Montgomery Custom Pools is like dealing with the most dysfunctional…read morefamily member in your life. Sales sold us our pool and claimed that if the build took longer than 6 weeks, there was a problem. The build took a lot longer and sales quit taking our calls. We never knew from day to day if anyone would be at our house to work. The owner had the nerve to tell us that we lived too far and the trips to our house had killed his margin. This was after he was paid in full mind you... The owner's early 20s son basically built our pool. We are convinced we were guinea pigs for him to learn. Example: At one point, the kid buried a drainage pipe in the dirt. We brought this up to the owner who asked if we would dig it up and measure the pipe so he did not have to drive to our house. We did...unhappily...and the smell from water being stagnant and mud clogging the "drainage" hole was horrific! This sparked extreme worry as to what else was done 1/2 ways. After the build was complete, we paid to get a 2nd opinion on the plumbing as we suspected there was air in the lines based on prior experience with a pool. We had brought this up to the owner who told us that if we find the problem, to let him know; he claimed to have already checked and couldn't find anything. Turns out our 2nd opinion found the problem right away, fixed it, and let us know that the plumbing was cheaply done and we may eventually have to get it redone. The routing was too short and the piping should have been a 1/2 size larger. Not to mention, our pool equipment looks like the leaning tower of Pisa. Every day that contractors were at our house, we had to pick up garbage so our dogs wouldn't eat it (i.e. taco wrappers, drink bottles, etc.) The son had a young lady with him one day who used my backyard as a bathroom. When they were called out on it, we got to hear colorful language pertaining to us and how far we lived. We relied heavily on our backyard cameras to let us know when people were working. Again, we never knew from day to day. There was NO communication. The unfortunate part is that the company did not apply for permits with the county ahead of building our pool, so we did not have that safety in place. We also found out (from the owner) mid build that he had been fined - something to do with permits on another build. Here we are months later... We just received a letter in the mail from the gunite company threatening to put a lien on our house for non-payment. When we called the owner of Montgomery Custom Pools, there was a screaming match. P.S. we received a written piece of paper from Vance via text message that he paid the gunite company by exchanging services for a Jeep. We should not know that level of his financial situation. Nor should we have ever received a letter like that...months after our pool was "complete". He has sad stories galore and nothing is his fault. No-one should have to deal with a company like this. Unprofessional and an all-around NIGHTMARE to deal with! Caveat - we had a pool built in our previous home and know the process. Do your homework. Read reviews. Ask for reputable references. Update - June 21, 2018 We are now getting harassment texts and phone calls from the owner regarding this review. In addition, we have had to pay to get plumbing re-worked and are looking into getting concrete decking redone due to the concrete cracking. Not to mention the surface of our pool having craters. It's extremely frustrating. Again, do your homework on reputable references. Update - Sept 12, 2018 Simply warning consumers. Still receiving harassment communications regarding online reviews. It has gotten to the point where he is bullying us with threats. NOT OKAY. The positive out of this experience is meeting others that share similar horror stories from dealing with this company. Frustrating but nice to know we weren't the only ones dealing with lies.