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    Shed Happens

    4.4 (7 reviews)
    Closed 9:00 am - 4:00 pm

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    Agren

    Agren

    3.1
    (27 reviews)
    $$

    Agren is a well oiled machine. The scheduling process and execution work as expected, and the…read moreservice people show up on time and are well trained and pleasant to work with. The fix went well. The price for service is always shocking these days, but Agren is not out of the normal range for this operation.

    I have ordered at least 10 high end appliances from Agren over the years and have been a faithful…read morecustomer until now. The refrigerator that I purchased from them 10 years ago broke down and I called them to schedule a service call. They said it would be 6 weeks!!!! What do you do for 6 weeks without a refrigerator. I purchased these appliances from Agren because they claim they will service them. Again, I say they couldn't send someone out for 6 weeks! I called another local company and they fit me in the very next day. I will never again purchase an appliance from Agren. NEVER! Also, I had an issue with the ice maker on said refrigerator about a year after I purchased it and a burner on a gas stove I also purchased from them (over 5K for these two appliances). These appliances sit side by side and when I called to make a service call for both them they said that I would have to book and pay for two separate service calls. COME ON! Is this how you treat a loyal customer? In the last year I purchased a front loading washer and dryer. The dryer just doesn't dry clothes. I called them immediately to come take a look and the service technician simply told me to read the manual and that the dryer was fine. Didn't show me how it worked just told me to read. I read the manual before calling and long story short he was no help and the dryer still struggles to dry a load of laundry (already checked other factors like the vent etc). Overall POOR service once you have made the purchase and have the appliance. Great before that point. I will NEVER buy another appliance from them again!!!!!!!!!! I have already needed more and have purchased from other stores.

    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.7
    (128 reviews)
    $$

    I was moving into a new apartment and needed a queen bed, two twin beds, mattresses, and a sofa…read more Shopped around a little and ended up at Bob's, where I had shopped for furniture previously. My experience has ended up being complicated and frustrating but there have been some bright spots. First, I stopped in and walked the store looking for some options. I picked a bed I really liked and spoke with an associate (Wendy) and a manager (Jay) who walked me through the process of ordering the bed and choosing a mattress. Unfortunately the bed was a few weeks delayed so only the mattress could be delivered on the Monday I'd be moving into my new place. I came back in with my kids so they could check out the twin beds and sofas and we could figure out what will work for them. The staff clearly figured out what we were doing and gave us space (other times various associates have approached me to try to start selling me shit, which I do not like - I prefer to browse and find someone when I am ready). Another day I returned and talked to another manager (Tyler) as I already knew what I wanted to get. He thankfully skipped the sales pitches and organized my order quickly. However he also said something odd - that they do not deliver on Mondays. So I was confused about when my mattress was actually coming. Then I got a phone call from the store asking if I wanted to move up my deliveries so they could be Tuesday (the day after my move). I said great! However, then they also said that the queen size bed I'd ordered was MONTHS away as opposed to weeks. I asked about the bed I remembered being my second choice, they said that one's unavailable too (why they have floor models that aren't available baffles me). They helped me select a similar bed over the phone though. Delivery day comes, the workers come and are very efficient and studious and there are a few communication issues as they didn't speak English well, but the big thing is that they couldn't fit my sofa in the elevator. I called customer service which gave me no options that could help me resolve the issue, and then called the store, and then went to the store in person to choose a different couch. Went right to Tyler and he and another manager (Skylar? Skyler?) worked to replace the item on my order. Later in the day I had second thoughts about my choice and went back to the store and chose a different couch, again thanks to Tyler. Were I to do this again, I'd have declined the fuckin goof proof nonsense, and opted for an outlet mattress instead of the bob-o-pedic one. Unfortunately it really depends on what associate/manager you talk to - some will sell you a bill of goods and others will actually help you.

    TERRIBLE customer service!!! Buyer BEWARE! HORRIFIC EXPERIENCE!!!…read moreBought several items at our visit in 10/'25 & talked into the cc "since no fees if paid in full in one year". ALL info was incorrect!!! From the billing & shipping address to items ordered. Dining chairs had stains & were told the complete set would have to be returned by a very rude cs rep, rather than just exchanging the stained ones. Still waiting for items in January which were promised to be delivered with the others - contacted at least 5-6 times and given incorrect info again, over & over!!! Still have not rec'd 2 items in 1/26. This was a complete NIGHTMARE!!!!! Scarborough ME

    Shed Happens - contractors - Updated August 2026

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