The lack of massage during a body treatment is sorely disappointing. The pressure was too light to…read morerelieve any stress, except for the scalp massage that was nice. The gloves she wore irritated my skin. Her hands shook, like she was scared to touch me. They obviously have an esthetician doing body work, instead of a massage therapist. She never even touched my lower back or glutes and she accidentally poked my vagina twice during draping. The company called to say they would like to make it up to me, but when I called back the manager was out so I left a message and she never called back. Avoid this place.

I have been coming for a massage monthly for some time now. Over two years of monthly membership. I…read morealways look forward to my massages. I am doing another update considering what recently happened. A month ago I had an appointment. I got a call from Spavia that my masseuse was not going to be able to make the appointment. We were able to set up a quick appointment for that weekend. That day came around and I got a call a couple hours before the appointment. The new masseuse had an emergency was wasn't going to be able to make it. This wasn't the norm and they were happy to offer additional changes to try and make up for the situation. It was really nice for them to offer the options that they did. They say this doesn't happen often and felt bad. Here is the normal massage breakdown. Warmed massage tables call my name on a cold Iowa evening. Darkened hallways start to set the mood. Electric candles line the floor to help guide you to where you need to be. Once you are in the locker room you can change into your robe and slippers. This is not required with every service they offer. You have your own locker which you set the lock. They have 2 little curtained off changing rooms. The wall hooks have broken over time, but if I can I just use the roomy bathroom to change. Once you have all your personal items locked away you can step into the lounging area. 4-5 different places to sit. Electric fireplace on the wall. Some books, gentle music, little water fountain. All the things to help you relax. They have warming neck wraps and hot water for tea. If you are early enough for your appointment, then take advantage and chill. When your time comes you get called back. My personal preference is one individual for body massages. I have to book months in advance to make sure I am getting him. I dont want to share, but its Eddy. He is amazing. He listens to me and remembers my preferences. After heavenly treatment you are escorted back to the lounge. You can hang out and decompress or you can head out. As of my last visit in Sept '24 they just updated the furniture in there. It is not really comfy as before. I have tried another service here, but prefer my monthly membership booking a massage each time. Read less

First time getting a back facial. It was good. Also got a facial and it was good…read more Just wished she told me what she was doing step by step. It was a bit difficult to make a reservation cause no one answers the phone. You need to make an appointment online.

Beware: Owner Doesn't Keep Appts & The 1st Yelp Review Is By The Owner!…read more I booked with the owner after purchasing a Groupon, as I wanted to ensure the anti-aging facial was done properly. The owner Porsha moved my appointment under someone with less experience with even asking me. The new person was warm and had a professional manner yet based on my reaction to the facial, she lacked in skills. Hence why I booked the owner, to ensure it would be done correctly. I reached out to the owner with my symptoms of redness, itchy dry skin, and swelling and asked her to cancel my follow-up appointment, I'm to work from home this week and seek additional dr visit for care of symptoms. Porsha responded blaming it on my skin or pollen. She stated that she blocked me from further booking appointments because I questioned if her staff was licensed? Yet the only plaques in the room for licensing were hers. The main reason why I gave her 1 star is that she was blaming, defensive and rude. She offered zero empathy or tips on dealing with complications post treatment. Beware and always pick a licensed establishment when doing facials. Your face deserves the best care!

Professional service and a very relaxing atmosphere! She does a great job of explaining…read moreeverything. Prices are very reasonable!

Hope did a wonderful Job with educating me on ways to bring a youthful appearance to my skin…read morethrough her professional line of products. The ambiance in her spa provides a relaxing and welcoming experience. My facial was hands down the best spa experience I've ever had! And, my skin looks and feels rejuvinated. She's the best!

I feel like I need to balance out some of these reviews, and maybe this will get erased regardless,…read morebut the experience I had was not anything I would recommend to anyone. I won't name who it was that did my service, she was a very nice person, just not a person you'd want doing your Brazilian. I felt like communication was something I had to reiterate and at one point I looked down and saw the side that was "finished" flared up and bruised along with fine hairs that remained despite the trauma. That is actually the word I would use to describe my experience, traumatizing.

Clean and super quality wax. They took the time to get every hair…read more Clean building and rooms! No complaints

I wish I had taken a better picture of my nails right after my appointment but they are beautiful!…read moreAll I had to do was show Amy my Pinterest inspo and she nailed it! will definitely be back in for a fill

Sia and he staff are the best, will always recommend and guide the idea you come in with that will…read morelook best on your hands. As a nurse I'm constantly washing my hands and this is the only place that my full set lasts until I should be due for a fill

Got my haircut here today and it was nothing like what I showed the lady. I wanted shorter layers…read morebut she gave me barely any layers or they were too long for my liking. I don't know if they know how to handle wavy hair but my hair certainly didn't turn out the way that I hoped it would. I even told the girl I wanted shorter layers and she said 'oh I prefer my layers not so seen' which I personally like my layers seen since it works better with my wavy hair. Anyways, I'm sorry I won't be coming back here. I just didn't get the experience or haircut I was hoping for.

Do yourself a favor, save your money and your hair and go elsewhere…read more You won't have any idea of what you paid for. Your hair will be burned if you have it colored. The employees are full of themselves. The good ones leave.