First time getting a professional Brazilian wax and my experience is as amazing ! She made me feel…read moresuper comfortable. She is super sweet and tries to relax you as much as she possibly can. I didn't know what I was getting myself into , but it wasn't as horrible as I thought I'd would be. She explains everything before hand .. and you get to clean yourself with a feminine wipe before she starts. She reminds you to keep breathing , and just relax. Also make sure you hydrated before getting a wax ! Can't wait to go back again.

Kellee is absolutely AMAZING!! I have been getting wax for years at a chain place, but I'm so…read moreincredibly glad I starting going to Kellee! She's local and seriously the best, she takes her time and is so professional. Highly recommend

This is the place to go if you like getting a head massage when getting shampooed at the salon, but…read moredon't need a haircut! If you just want to pamper yourself and feel relaxed, treat yourself!

My husband and I booked a couples head spa treatment at Glammdry and it was absolutely amazing!…read moreFrom start to finish, the experience was thoughtful, relaxing, and incredibly rejuvenating. The service began with a close-up look at our scalp and hair follicles under a microscope--something I'd never done before. Anna walked us through everything we were seeing and explained what was going on with our scalp health. (Mine was dry and flaky, which I suspected, but seeing it up close was eye-opening!) She then recommended specific treatments to help correct the issues. The treatment itself? Pure bliss. If you're someone who lives for that hair-washing moment at the salon, this takes it to a whole new level. We enjoyed a luxurious scalp massage, upper body and leg massage, plus a facial--all included in the service. The atmosphere was peaceful and calming, and we both left feeling completely relaxed. The best part? You get to look at your scalp again afterward, and the difference was noticeable--less buildup, cleaner follicles, and a much healthier look overall. My hair feels softer and cleaner than it ever has. Truly. The price was more than reasonable for everything included. Thank you so much, Anna! We'll definitely be back--and we're already recommending this to everyone we know.

I love the East Village Spa. I get regular massages with Wade. He is great with deep tissue, yet I…read moream also so relaxed. I highly recommend!

Loved my massage with Maddie N. today. She explained everything at the start of the massage and…read moremade sure the pressure was perfect to what I needed during the massage. Music was so serene and calming. Maddie used stones toward the end and put a honey glaze on my back also with some warm towels. Farmhouse fresh products are some of my favorite so I truly enjoyed that as well. Front desk was friendly and they offer chocolate at checkout. Left feeling so relaxed after that much needed massage. It was the perfect birthday gift from my husband. I will definitely be back for another and will recommend to all my loved ones. Thank you!

I had an appointment yesterday with Alicia for a Brazilian wax as a first time client. Alicia was…read morevery sweet and personable. I enjoyed meeting her and chatting. The service I received was subpar. Especially for the cost of services, I simply just expected better. I made the appointment through the website and it was accepted. I received a follow up text from Alicia asking if I could move my appointment to an earlier time which I was happy to accommodate. A few hours later, she sent another text asking to push back to a later time than originally scheduled and I declined. Upon arrival to the salon, everything was nice. Space was clean and inviting and again, Alicia was very kind and we chatted the entire time. My Brazilian however fell way below expectations. There are obvious hairs that were missed (more than a half inch) and it feels very incomplete. I still have hairs on my backside which, in my opinion, should've been cleaned up. I am Southeast Asian so I do have really thick hair. I am hairy, I'll admit it. I'm not sure if she just wasn't used to that thick of hair or what but I definitely won't be visiting again. I would have done a cleaner job waxing on my own. For the cost of services, I am extremely disappointed. Friendliness 10/10 Cleanliness 10/10 Service 5/10

I was super impressed with how friendly Alicia is and how comfortable she made me feel. Scheduling…read morean appointment was very easy. She explained the whole process to me and had answers to all my questions. Can't wait to go back. Just note that the sap is in the back of a salon and you need to go back there to check in!

I feel like I need to balance out some of these reviews, and maybe this will get erased regardless,…read morebut the experience I had was not anything I would recommend to anyone. I won't name who it was that did my service, she was a very nice person, just not a person you'd want doing your Brazilian. I felt like communication was something I had to reiterate and at one point I looked down and saw the side that was "finished" flared up and bruised along with fine hairs that remained despite the trauma. That is actually the word I would use to describe my experience, traumatizing.

Clean and super quality wax. They took the time to get every hair…read more Clean building and rooms! No complaints

Great service and quality . Clean environment…read more Bailey is very professional Prices are reasonable

I was a few minutes (5 min) late due to traffic/construction down the road I wasn't aware of. They…read morewere unwilling to alter the schedule by just a few minutes for the next person. I have an event I'm going to and no time to reschedule. Lauren's unwillingness to care or be sympathetic means I'll never come back here. I'm sure the next person wouldn't have minded waiting 5 extra minutes for their appointment to begin. Thank you Lauren and Metrowaxx for putting a damper on what was supposed to be an exciting weekend for me.

This Salon has had my heart for years! It's simply incredible. Every touch has been thought of and…read moreexpertly executed. Customer service is 10/10! In particular, Mia is the only person I'll ever trust with my brows, and MC is a wizard with a haircut! But truly anyone there will fix you right up and get you out the door feeling like a supermodel! I always adore my appointments there.

Claire did an incredible job with my updo! I was in town for a wedding and booked a styling…read moreappointment. Claire made my vision come true and made me feel very confident in my hairstyle. I also loved that they gave you a glass of prosecco upon arrival! Overall great vibes, service, and quality.

Randi did a fantastic job on my brows!( was a customer at the threading place but this is much more…read moreprecise and less painful)

From the owner: Feeling good is always a good look. At Benefit at Ulta Des Moines, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Again another amazing massage by Cori. She knew what I…read moreneeded and listened to address the areas for extra care. It was what I wanted. I highly recommend. Amazing.

Do not let this place fool you. Total hole in the wall. This company will ruin your life. Destroyed…read moremy skin and took Zero I mean Zero accountability. The aggressive rejuvenating facial preformed by Stormie left actual scars where I was scratched. The owner, she lets her under experienced girls handle all her mess ups once she's let the previous girl go. An employee said "I don't believe that's from us" I was dying. I now need Co2 laser to correct what they did to my face. I lived exactly 1 block away. I pray this business shuts down. Scam artists. I should have sued. Justice will be served. This pic doesn't do justice. Lost my dog Honey and everything. I need answers. Why the aggression continues to get worse is starting a trickling effect beyond my ability to believe the true sanity of people. There needs to be a turning point and deep repentance happening here. God is sovereign and just to all. The series of unfortunate events is unacceptable. No excuse. Still living in utter disbelief. This is a second review I am leaving.

Visited during their Christmas Event and O+J Salon definitely know how to throw a PARTY!…read moreVery impressed with the hospitality and the welcoming environment. Cute salon and a nice sized facility. Very open and with big windows. Very modern and stylish style. The salon was a packed house with all their new and regular clients. Came with a friend and was introduced to her stylist Jessica. She was very knowledgeable with hair and very open about her services and availability. Their Christmas party had food, drinks, and hair product samples. Raffle prizes with product purchases. Oliver + James were generous with this party, now we know why they throw great parties. It was a nice time meeting all the stylists and the owner. Link and Lou permanent jewelry were also at the party as a pop up event for them. It was so great to see another business supporting another business. Awesome marketing to get their business out there and to reach the Des Moines community. Definitely looking to go back as a hair client soon and buying their products! Those samples SOLD me.

Update: the absolute nightmare of trying to work with the owner of this salon got worse. During our…read moreoriginal call, she was resistant to giving me a refund because "they don't allow refunds" (that is disclosed nowhere on their website or in their salon, nor was it told to me before or during my service) but finally said she would be willing to give me one. I never received a refund and it seems I never will. I decided to contact the salon again and say I never received a refund and they told me they couldn't send a refund through card because it was already processed. I sent proof of bank statements showing that there was never a refund and suddenly they were willing to write a check on accord of the "honor system" despite me providing proof I never got my money back. They then requested I delete my photos and review before picking up my check because it was an "unfair" review. I never agreed to deleting anything and decided to try to pick up my check anyway. When I get there, the owner says to come back another day because she's demanding it's deleted. I tell her I'll delete it in the salon because I'm not driving 35 minutes one way to come back, so I delete it in person. The owner then made me wait over 40 minutes before eventually kicking me out of the salon and saying that she won't give me a refund after all, proving it was a deceitful attempt to get me to delete an honest review. Not only did she chastise me during my initial request for a refund, then in person when denying me my promised refund, she only got more rude and insulting. She was upset at me for having an issue with my experience saying how the stylist I saw was highly rated and reviewed and she messed up in no way. Then in person she said how the stylist was fired not even two months later. Fishy that I was berated for having an issue for such a good stylist who then had grounds for termination just weeks after. My bank also confirmed they never attempted to refund my card in the first place and the salon has since blocked me on platforms confirming their unprofessionalism and inability to work with the customers who were done wrong at their business.