First time getting a professional Brazilian wax and my experience is as amazing ! She made me feel…read moresuper comfortable. She is super sweet and tries to relax you as much as she possibly can. I didn't know what I was getting myself into , but it wasn't as horrible as I thought I'd would be. She explains everything before hand .. and you get to clean yourself with a feminine wipe before she starts. She reminds you to keep breathing , and just relax. Also make sure you hydrated before getting a wax ! Can't wait to go back again.

Kellee is absolutely AMAZING!! I have been getting wax for years at a chain place, but I'm so…read moreincredibly glad I starting going to Kellee! She's local and seriously the best, she takes her time and is so professional. Highly recommend

Very welcoming and cozy experience. Relaxing and informative. Learned a bit about my scalp and ways…read moreto care for it. Great customer care. Loved every minute of the spa treatment. Really felt listened to and was able completely unwind. I will be going again.

From the owner: Japanese head spa, is a deeply relaxing and rejuvenating treatment that focuses on the health of…read morethe scalp, hair, and mind. Rooted in both beauty and wellness traditions, this technique blends Japanese haircare rituals, acupressure, and aromatherapy to promote overall well-being.

I love the East Village Spa. I get regular massages with Wade. He is great with deep tissue, yet I…read moream also so relaxed. I highly recommend!

Would never recommend this location. The service received was decent the interactions with…read moremanagement after were terrible and very unprofessional.

I had an appointment yesterday with Alicia for a Brazilian wax as a first time client. Alicia was…read morevery sweet and personable. I enjoyed meeting her and chatting. The service I received was subpar. Especially for the cost of services, I simply just expected better. I made the appointment through the website and it was accepted. I received a follow up text from Alicia asking if I could move my appointment to an earlier time which I was happy to accommodate. A few hours later, she sent another text asking to push back to a later time than originally scheduled and I declined. Upon arrival to the salon, everything was nice. Space was clean and inviting and again, Alicia was very kind and we chatted the entire time. My Brazilian however fell way below expectations. There are obvious hairs that were missed (more than a half inch) and it feels very incomplete. I still have hairs on my backside which, in my opinion, should've been cleaned up. I am Southeast Asian so I do have really thick hair. I am hairy, I'll admit it. I'm not sure if she just wasn't used to that thick of hair or what but I definitely won't be visiting again. I would have done a cleaner job waxing on my own. For the cost of services, I am extremely disappointed. Friendliness 10/10 Cleanliness 10/10 Service 5/10

I was super impressed with how friendly Alicia is and how comfortable she made me feel. Scheduling…read morean appointment was very easy. She explained the whole process to me and had answers to all my questions. Can't wait to go back. Just note that the sap is in the back of a salon and you need to go back there to check in!

I feel like I need to balance out some of these reviews, and maybe this will get erased regardless,…read morebut the experience I had was not anything I would recommend to anyone. I won't name who it was that did my service, she was a very nice person, just not a person you'd want doing your Brazilian. I felt like communication was something I had to reiterate and at one point I looked down and saw the side that was "finished" flared up and bruised along with fine hairs that remained despite the trauma. That is actually the word I would use to describe my experience, traumatizing.

Clean and super quality wax. They took the time to get every hair…read more Clean building and rooms! No complaints

Great service and quality . Clean environment…read more Bailey is very professional Prices are reasonable

I was a few minutes (5 min) late due to traffic/construction down the road I wasn't aware of. They…read morewere unwilling to alter the schedule by just a few minutes for the next person. I have an event I'm going to and no time to reschedule. Lauren's unwillingness to care or be sympathetic means I'll never come back here. I'm sure the next person wouldn't have minded waiting 5 extra minutes for their appointment to begin. Thank you Lauren and Metrowaxx for putting a damper on what was supposed to be an exciting weekend for me.

I get my haircut by Elle, she is so sweet and does a great job! I love seeing her every time I come…read morein. I do not color my hair but I did have Ruby do it once and she outdid my expectations! I am natural and she added the perfect subtle touch I wanted.

Claire did an incredible job with my updo! I was in town for a wedding and booked a styling…read moreappointment. Claire made my vision come true and made me feel very confident in my hairstyle. I also loved that they gave you a glass of prosecco upon arrival! Overall great vibes, service, and quality.

Randi did a fantastic job on my brows!( was a customer at the threading place but this is much more…read moreprecise and less painful)

From the owner: Feeling good is always a good look. At Benefit at Ulta Des Moines, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Again another amazing massage by Cori. She knew what I…read moreneeded and listened to address the areas for extra care. It was what I wanted. I highly recommend. Amazing.

Do not let this place fool you. Total hole in the wall. This company will ruin your life. Destroyed…read moremy skin and took Zero I mean Zero accountability. The aggressive rejuvenating facial preformed by Stormie left actual scars where I was scratched. The owner, she lets her under experienced girls handle all her mess ups once she's let the previous girl go. An employee said "I don't believe that's from us" I was dying. I now need Co2 laser to correct what they did to my face. I lived exactly 1 block away. I pray this business shuts down. Scam artists. I should have sued. Justice will be served. This pic doesn't do justice. Lost my dog Honey and everything. I need answers. Why the aggression continues to get worse is starting a trickling effect beyond my ability to believe the true sanity of people. There needs to be a turning point and deep repentance happening here. God is sovereign and just to all. The series of unfortunate events is unacceptable. No excuse. Still living in utter disbelief. This is a second review I am leaving.

Mia is great! She asks many questions to make sure you're comfortable and she can do any type of…read morepressure you like. I went for tension headaches and she did deep tissue on my neck and helped a ton! Definitely will continue to go back to her!

Great massage, great price. Mia did an amazing job asking questions and working out all the knots…read more Will be going back!