I lived in West Des Moines, Iowa from February 2013 to November 2013 and I used to get brazilian…read moredone from Kari in the Valley West mall. It was my first brazilian experience in US and she made me feel really comfortable. She is very quick and I felt very little pain. She is definitely an expert. A big thumbs up to Kari!! I also got a haircut, don't remember the stylist's name, but it was not that great. And also got a facial in the Johnston or Des Moines location but wasn't very happy about it. The staff is friendly, the ambience is great and they have good customer service in both the locations.

I had been going to this salon for 10 years! I trusted them and recommended them to everyone. But…read morerecently I had the worse experience I have ever had at a salon. And I am not saying that lightly! I went in on a Wednesday and asked them to touch up my hair. I had a very gold, ombre color. The hairdresser said she was going to try for a more rose-gold color. Okay. My hair came out pink! Not a subtle pink, but a true-pink! I told the girl I wasn't loving the color and I had expected it to be more gold. Over the night, I didn't warm up to it and scheduled a correction with the salon that Thursday. From the second I got there I have never felt so judged! I was treated like I was a problem client, like they wished I wasn't there and accused me at one point of changing my mind. They lightened my hair and applied more gold but the pink was still obviously there. I was told I might have an undertone of pink but these were uneven and sporadic light-pink highlights! I expressed that I was unhappy because I wanted my hair color to at least look like I did it on purpose. I asked for them to put some kind of light-pink toner or something on the ends so it was at least a unison color. What additionally upset me, the owner said I was changing my mind and they had already done $300 of free services to correct my hair, so they would have to charge me for the toner. When I asked how much would it be the owner and hair-dresser spoke at the same time and quoted me two different prices! The owner said $45, the hair-dresser said $25. I was done and just asked them to finish drying and styling my hair, so I could leave. I was a loyal customer for 10 years, I asked for a easy fix for the fact I was prepared to live with pink high-lights, even though 48 hours ago I had none, I was treated badly, and I was getting quoted different prices. I left in tears and drove home crying! I will never go back! The warning I have too those who decide to go to this salon is that do you want to take the chance to be a client that they screw over and then blame you for the mistake making you feel like garbage? Not worth the turmoil with so many other wonderful salons in the area!

I am so impressed with this salon and my stylist is/was extraordinary. Amanda is such a real,…read morepositive, breath of fresh air. On top of giving me a great color, cut and style, she helped brighten my day. My hair was styled today just as good as I had it on my wedding day. Amanda did a great job with my highlights around my face to hide my grays, and did I mention I LOVE the style. I also love supporting a business that gives back. Thank you Trixies, Amanda and all for helping me and others feel beautiful and smile.

first they charged me NINETY DOLLARS for a blowout that barely lasted two days. then they charged…read moreme SEVENTY DOLLARS because I had to cancel my appointment due to falling down the stairs and spraining my knee and not being able to make it as I was on my way to the emergency room. their prices and cancellation policies are insane.

DELIGHTFUL SALON EXPERIENCE!!! Went and seen Holly again she…read moredid an amazing job. Loving my new color and cut. From the moment I walked in and until I was finished I was treated with warm, friendly, genuine care. Holly is amazing!!! She took the time to understand exactly what I wanted before doing anything and explained what she was doing every step along the way. She made suggestions that complemented mine. You can tell she wholeheartedly enjoys what she does, it shows with the end results. I love how great my haircut and color turned out. I also love the paperless and email confirmation system you have in place. 100% Satisfied Client. Lorraine

Jaiden was a perfect match for me. I have been cutting my own hair for 31 years and finally decided…read moreto make an appointment with Aveda to treat myself at 76 years old. I am so happy I made the decision to do this. Jaiden is the sweetest and did an amazing job. I felt so comfortable and love my hair. I feel I can style it myself and know I will be back. Thanks Jaiden!!!

Kelsey cuts my hair and does a lovely job. The front desk people are friendly and helpful. The…read moresalon is beautiful, bright and clean. Highly recommend.

I have been a client since I moved here from San Diego 2.5 years ago (since before they were in…read morethis space) and I can't say enough great things about this salon and Angela in particular. Services I get: - extensions - cut/trim - base color - highlights - blowout Angela is always diligent about making sure I leave here looking and feeling gorgeous. After 2.5 years with her (including pregnancy and postpartum) I can honestly say my hair has never looked and felt better. My hair length and volume has improved SO much that I was recently able to go from 3 rows of extensions to 1. Great salon! Not cheap but you get what you pay for (in the best possible way)!

Lack of accountability on their part for not listening to what I wanted. I asked for Jenn to match…read moremy natural brown hair and got auburn cooper!! Jenn and Angela must not know the difference between brown and auburn. Not only did they not want to admit to completely messing up the color but they also wanted me to pay to fix it DO NOT RECOMMEND

See all this gorgeous blond hair? It's not all mine...ssssshhh! I have a hair genius. Dawn (the…read moreowner) at Allegory is amazing! I'm super picky about my hair and you will not find a better salon to go to with all your hair needs than Allegory. Her husband Dan also does men's hair systems. These guys leave looking like a million bucks. I can not say enough good things about this salon and all their staff. Bonus they treat you like family! HIGHLY RECOMMEND :) #mystylistisbetterthanyours

I had an amazing extension and color experience. I've been doing both for at least 19/ years and I…read morelooked incredible when I left the salon.

They did so good I had Nikki do my hair, it was exactly what I wanted, it looked EXACTLY like the…read morepicture, and she was so nice. It was so chill in there as well, it looked so nice and clean the music was a vibe and overall a great experience

Tierra provided the worst experience of my whole entire life. When reading this, keep in mind I had…read moreprovided photos to the owner (not sure why the owner made the decision to give me to Tierra--huge error on her part!) and even had an in person consultation in advance where Tierra claimed to be confident that she could properly do my hair--I only wanted a simple trim with highlights and lowlights. I do have very long hair, but so does Tierra so I thought she would know how to handle long hair--boy was I wrong! She claimed to have 10 years of experience, but I really question if that is true after the situation I had with her. Also keep in mind that Tierra texted me when she didnt like my reviews so I even had to block her! How unprofessional! Tierra didn't know how to cut hair, so my length and layers were very choppy and uneven. She didnt know how to wash hair, so she created a literal two inch knot and had to call another stylist to come in on her time off to help her get the knot out--which caused some damage to my hair. Didn't know how to dye hair, so used too much bleach and it bled out of the packets and caused significant horizontal blonde streaks all over my head. Took her hours to apply the bleach so it was left on some sections of hair WAY too long (causing damage) and turned them pure white when my overall goal was to blend my gray hair, so this entirely defeated the purpose of the visit (it takes a normal, skilled stylist 30 mins maximum to apply dye to my hair, crazy that Tierra took two hours). Didn't apply the color very close to the roots, so there were significant lines of demarcation. Asked for brown low lights and saw zero brown in the end result. She was so frazzled because she knew how badly she kept messing up that she just kept making mistake after mistake (which she finally admitted to days after the appointment) and didn't even finish styling my hair so I left with wet hair--don't understand why she didnt ask the other girl who came in to help her on her time off to take over (or ask the owner to come in to help). I still had to pay 50% for her to totally ruin my hair when I feel I should've gotten a full refund---especially since I now have ongoing appointments with a different stylist to fix Tierra's mistakes, so this is costing me hundreds of dollars and taking several months to fix! The most mind blowing part of this is that she actually let me leave the salon with my hair looking like this, she should've immediately owned her NUMEROUS mistakes. The only mistake she owned at the time was the knot, but it would've been impossible for her to not see the issues with the color and cut, which gives the impression that she hoped I wouldn't notice so she chose to ignore it--probably because she was so embarrassed and ashamed of her work, inexperienced to know how to handle the situation, and had already spent five hours on it (when it should've been 2.5 hours maximum). Moral of the story, NEVER visit this salon and especially NEVER let unprofessional Tierra touch your hair! Learn from my experience!

Stacey is wonderful! Great haircut and great culture, everyone there was very welcoming and…read moreexperienced! Definitely going back soon!

The salon is so family friendly, they had a kids station with some toys so my son could stay…read moreoccupied. Everyone was so welcoming, kind and educated. My stylist took the time to explain the why behind everything she was doing, and made me feel so comfortable. I could tell they took the health of my hair seriously. I wanted a blended blonde look and it turned out great. I got to relax while they took care of everything else!