Consumer beware! I am so disenchanted at the experience I had, including the follow up with the…read morestylist, that I feel like I have to warn others, so they do not experience what I did. My consultation and first visit for cut and color was $185, Denise, the stylist, told me every visit after that would be $145. She also required cash only; my husband had to bring cash to her. All she said to that was, "Oh, I guess I should have told you that on the phone." My second visit-I came in with less services needed, as I got my hair cut somewhere else, so I did not need a cut and blow dry. So, I am thinking this should be less than $145, for less services. The lady before me was charged $145, as a side note. I do not think Denise was receptive to my haircut, as she stated it was uneven and got her scissors out ready to cut, but I stopped her, because it is supposed to be as it, is a symmetrical cut, thus my reason to get the cut somewhere else. I also told her the stylist who cut my hair told me to tell her to add blue to the dye to pull out the brassy red tones. I do not think Denise took it too well. She was pretty quiet during the color, barely conversed. After my color and dryer was finished, she came back somewhat energetic asking me what I did for a living again, which I found to be very odd timing. I got up from the chair asking how much, she said $200. I said I thought every visit was $145, she mumbled it was the color. That is what I had the first visit and more because I got a haircut and blow dry on top of color. It really bothered me, so I text her again to ask why the increase and she quoted different prices, ignoring the question about the stated $145. The texting went back and forth where she told me I only had a negative experience because of the price. Really lady????? It is because there was no communication on the price increase and not honoring the stated price of $145 or at least telling me the prices increased before the services, so that I could make decisions. I feel like I was discriminated and judged against and was charged more as a result. I work for a living and went to her because the prices were reasonable; how terrible to pull something like that on a customer. What a poor way to run a business and get more money out of people you think you can. I am going to file a complaint against this business so this does not happen to anyone else. Lesson learned the hard way, ask, even when you think you know, not everyone is transparent or ethical.
