I went to USA Nails today and was pampered beyond belief. The attendant was very gentle and precise…read moreand did an amazing job. The place was clean and materials came from a sterile package.

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

I think I have been going to Ella for about 14 years when she first started over in Elburn and not…read moresure I would go any place else. Although there is not much you can do with my hair, she always takes her time, does not try to push you out, and always makes sure you are 100% Satisfied when you leave. If you are looking to make a change, give Ella a chance, you will not be disappointed.

THE best! she listens carefully to your needs, she understands exactly what you are looking for,…read moreand you get exactly what you asked for. I'm so glad I found youShe has a great sense of humor and she is fun! Hey! spending 2 hours with someone...it better be fun

My son and I thoroughly enjoyed a rejuvenating afternoon at Canvas. The establishment demonstrated…read moreflexibility by accommodating a last-minute appointment for both of us to be attended simultaneously, considering our tight schedules. We received haircuts, facials, waxings, and a beard trim, all performed by different staff members. The only service absent was Pedi/Mani, which could be considered for future enhancements. Each staff member was courteous, attentive, and enthusiastic. The salon was immaculate, well-organized, free of clutter, and brightly illuminated. We were completely satisfied with our experience at Canvas.

I had my first visit to Canvas yesterday and it was a wonderful experience. Ashley was my stylist…read moreand she did an amazing job of helping me choose a color and explaining what would look best with my coloring. I now have the most gorgeous highlights with a caramel glaze over. I have already booked with her for my next appointment. I recommend her 100%... I had been with my amazing former stylist for over 20 years so I was nervous. Ashley made me feel comfortable and pampered while I was there !

Haley is a brow master!! I have never had my brows done so beautifully. Her work is detailed and…read moreimpeccable. She asked me at the beginning what I wanted to achieve with my brows and in less than 30 minutes I had the most perfect arch and tail! She waxed and tinted my brows and they were so perfect, they looked as if I had used product. I will be going back to Haley for sure!!

I came to Haley from having her waxing my eyebrows a while ago when she was at Ulta a few years…read moreago. Since then I haven't found anyone that has really done a good job. I was very impressed with her techniques and would highly recommend her for any of your brow needs!! She is very good at what she does and I will definitely go back to see her again!

Yesterday I got my super long covid roots touched up, and my hair cut and treated after months of…read morewearing it in a permanent ponytail. I am blown away by the results! The color and feel is fantastic and I love that Shannon styled it in a fun way I never try from home. We are new to Dekalb and this was my first real outing since everything has reopened. The safety precautions in the salon were so appreciated and Shannon suggested so many places to check out in town that I feel like I had a tour guide and hair dresser in one! I'll definitely be making this my regular salon

Never returned multiple calls. Totally ghosted. Perhaps because I'm male? Regardless, it is highly…read moreunprofessional. Even a return call to say "no" would have been the least amount of courtesy that could have been shown. It honestly hurt my feelings since my relatives are patrons. I would go to a salon or barbershop. So, any excuse would be worthless. If that is how they conduct communications, I'd be wary of the actual service. Customer service of a quality business is all in attention to details (especially in the hair business. Challenge yourselves to do better.

Had to argue to get a legal refund -- disappointing experience…read more I purchased a $100 gift certificate for my mom's birthday in December 2024. When she tried to use it, Serenity Spa claimed it had expired after just 6 months and would only honor half the value, which is actually against Illinois law (gift certificates must be valid for 5 years per 815 ILCS 505/2SS). After pointing this out and escalating, they finally refunded my money to my credit card -- but only after I had to argue and cite the law. I'm relieved I got my money back, but disappointed it took that much effort. I expected better customer service and business practices from a wellness-focused company. I won't be back, and I'd advise others to ask questions before buying a gift here. looking forward to a snappy response on here :)

We did a couple massage for our anniversary. They were so accommodating and so sweet. They did a…read morewonderful job. The place was clean and tidy and decorated well. The girls were just as nice as could be really enjoyed the surface. Definitely will come back again thank you.

Made an appt to remove Gels on nails. Super fast , friendly and professional. Will definitely go…read moreback for more services

My manicure, and pedicure were awesome. The young lady who did both was friendly, and did a great…read morejob. Everyone in the salon was very friendly, and professional. The salon was neat, and clean.

Angie is amazing! She was so professionally and friendly and my hair looks AWESOME! 10/10 - highly…read morerecommend!

The stylists are super nice, I got a treatment and a cut and the result was shiny less oily hair.read more