A place for stuff This particular Shaw's certainly looks like it has been around for a while, kind of beat up and worn but the inside was clean and nicely stocked. The location is the main attraction, easy to find and not that far from Rockport or the beaches. The parking lot was large enough so you will always find a spot. The store has a decent bakery, produce, snacks and even some healthy stuff, everything you could want while on vacation or traveling though the area. When we went the store was empty but I did notice that they had self check lines that are convenient when the store is crowded and humming. A nice, clean and convenient store to find what you need. read more

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Like I said, I've worked at this Shaw's in East Gloucester for 3 years. I tend to also buy groceries from there, and it's just a lot more convenient. While I am sad the other Shaw's on Railroad Avenue is gone, I'm glad I work at the one over in East Gloucester, as it's just more easier for me. The service is pretty good as well. read more

If I'm going to be forced to use the self checkout, I will take my business elsewhere. No one likes those things. How hard is it to have one regular checkout? read more

Noone was helpful at all!! I asked where something was and she said over there. Noone offered to help or say hi and at check out, the employees were having conversations between themselves and not even acknowledging the customers at all. We are the reason they have jobs! read more

I just finished a week in Ipswich though I live in Los Angeles. I was staying a short distance from Shaws so I went there almost every day for a week. I bought a great roast, several bakery items, and many other miscellaneous items. Sorry, I really liked this store. I usually shop at Vons or Ralphs in LA and often get cheated in one crooked way or another. I never had an issue with Shaws and the check outs were fast and correct. Their produce section left a little to be desired but overall I wish our LA stores were as pleasant as this store. Thanks Shaws ! read more

no dangerous ice in winter they take care of it with salt gross bathrooms though read more

def not the best place for grocery shopping. is def unkept and lacks good service product and cleanliness.

I generally like the Shaws chain. The prices are lower and the gluten-free selection is wider than almost any other supermarket. This particular Shaws, however, is special. It has a more extensive stock of gluten-free products than any other supermarket I have ever been to, chain or otherwise. There were at least three entire rows with nothing but GF items from top to bottom. Glorious. So many new things to try, at a reasonable price! That would give this store four stars. The fifth is for their international food section; specifically, the British area. I lived in the UK for eight years -- most of my adult life -- and there are certain foods I miss dearly. The area is small, but it's well-stocked; I may not to be able to eat digestives and cream crackers anymore, and I may not like Marmite or brown sauce, but it's all there. My cravings were satiated by several Bounty bars and a bottle of Lucozade. If only they carried Irn-Bru they'd be the best supermarket in the world, but having a good selection of British food at incredibly reasonable prices is certainly enough to make this store unique. read more

This Shaws is at a great location so close to the beach and motels. We were able to bike here whenever we needed something while staying the weekend near good harbor beach. They had a good amount of healthy/natural options for snacks and the delli/bakery area was very clean and well stocked. Everyone who worked there that we encountered where very friendly and helpful. They also have self check out lines (i hate grocery stores that still dont offer self check out). There is a liquor store located right next to the Shaws in the same lot. There is also a rite aid and a nail shop but nothing seemed busy except the grocery store. read more

I like this Shaw's, a lot better than the Railroad ave one. However...there is always an issue with this girl named Nicole who works at the deli. First it takes her forever to acknowledge me and then when she finally does and when I tell her what I want she always rolls her eyes at me which is very rude and unprofessional. Now today I went here and started to head towards the deli, as soon as that girl saw me she ran into the back room and did not come out. I know that she was avoiding me on purpose and is too lazy to do her job. They must be desperate for employees because this rude person should not be working here with a lousy attitude like that. read more

This is the best store in Gloucester to go to for flowers and small commemorative items like those little foil balloons. Friendly service and reasonably priced; the only criticism is it's idiotic to put the greeting cards on the total opposite side of the store. read more

Gross. I have no other way to describe my most recent experience. I was looking for some soda and the employee stocking the aisle, who was possibly the most intimidating supermarket employee I have ever seen, smelled like a dirty diaper. I swear he must have gone in his pants. The stench was unbearable. A woman in another aisle (customer) also commented on it. This is the kind of staff we have to deal with? Bad enough their prices are high and have skyrocketed the past 3 months, but to have an employee handling groceries with no sense of personal hygiene is inexcusable. Should I see this person again and the smell is still there, I will immediately report it to the city Board of Health. read more

Great selection but gross bathrooms.

I give this store a one star cause I have never had a good experience in there. I love the games they play to win some really cool things but other then that I wouldn't bother. They never have enough registers open. Tonight I go in to get some deli meat for dinner and it takes forever for the kid to even acknowledge me but when he finally does come over he tells me that they are sanitizing the slicers and to go look at the pre-sliced stuff and if there is seriously nothing there he would cut me something...oh and by the way it was only 7:30 on a Thursday night. And all they had was one thing of provolone cheese for a cheese choice WTH. Shame on all of you you don't even close until 10pm read more

Overpriced, not enough cashiers. Signs in store promised no more than 3 customers in line at one time. My line had 7. Store tends to open later than posted time. Go elsewhere!! read more

This Shaw's is need of an update. The store seems to be one of the orginal stores in the area. I do not know what grocery store was here before the Shaw's came in. I can tell you, coperate could send out a team to work on the store. This Shaw's seems to be doing what it can to meet the needs of coporate design standards. What I think really needs to make this place seem better is the mall the store is located in. The mall itself is dated. The Rite aid next door is empty. This does not help Shaw's out. Shaw's does need to add more material to it's selves because the drug store is such bad shape. This is one place it could improve. Produce seems good and fresh, typcial selection of items in the dairy section. There is no shore around which has a good meat section. The Natural Goods section is great to have and carries most everything I need. Sure you could stop by the other major grocer on the other side. But this Shaw's is right off the main street going from Gloucester to Rockport. read more

the only thing this store has going for it is their international and healthy-type food section. otherwise it's like walking into the depression. for the most part the employees seem like they are just there and do not like the place. i much prefer market basket and only go here if there is something that i've forgotten as it is closer to my home. read more

I've been meaning to write a review since my visit there last September (2015). Every time that we make our yearly trip back to visit our families in Massachusetts, my husband and I always end up stopping here to pick up some necessities. We are always able to find everything we need and feel that this store has a very good natural foods dept. and good produce, and cheerful help. This last visit, we needed beach towels. It was Labor Day weekend and every place was out of towels. We asked a person stocking shelves if they knew where we might find some beach towels. He got the store manager, Marcus Amann, for us. Marcus was upbeat, kind, and really wanted to help us out. He thought for a minute and went "behind the scenes" to check something out. When he came back, he had 2 awesome and colorful beach towels for us! He said that they had had a display set up over the summer using the towels and that he was just hoping that they had saved them out back, and lucky for us, they had! Thank you again Marcus for making our yearly vacation perfect! You and Shaw's ROCK! Diana read more