When you contact technical support at one of the big providers, their goal is to get you off the…read morecall as quickly as possible. The goal with Internet Lightspeed technical support is to solve your problem, however long it takes.

I'm now stuck in a bait and switch scam. I upgraded to the…read more1Gigabyte plan, but am only getting 500mps. Lightspeed internet has confirmed that I'm only getting 500mps. Apparantly, I gave up my 300 mbps plus free modem rental to upgrade to the new faster plan which they could not provide. Lightspeed Internet will not give me my old plan back at my old rate. I complained within a day of the switchover. They now want to charge me twice what I paid before for the same 300 mbps plan. A word of caution - never upgrade Whatever happened to customer satisfaction

Couldn't be more horrible. I asked to cancel my service. I missed a confirmation email and my…read moreservice ran (without me using it) for over half a year. I reached out to get refunded as they can see I didn't use the service at all and they wouldn't refund. In fact, they were going after money owed. Couldn't be less understanding, I hope they sink as a company.

Good service with 1st month free and free router. Prompt in delivery and service requestedread more

Got 25 megabit cable from them for a bit more than $30 a month. Bye bye Shaw with their ever…read moreincreasing rates.

Very professional and welcoming - the staff named Joe is very friendly, helpful and patient. I…read morereally recommend this store.

First tine I've ever gone to a Fido store and not been given the runaround! Super nice and honest…read moreguy worked there, and took the time to actually help me get exactly what I needed for the price I wanted. I'm honestly shocked the service was so good at a place that generally does not have the best reputation. 5/5!!

WiBand Communications is a boutique Enterprise Internet Service Provider working with clients to…read moreprovide them the most effective networks to run their businesses. Excellent customer service and creative solutions to provide them maximum value for their budgets.

From the owner: Our business specializes in business Internet service.read more

We reached out to Orcas Online to provide a high speed cell internet solution at our home in…read moreEastsound. These guys are ON IT. So easy to work with...responsive...and committed to providing the best available service for a fair price. We are so happy we reached out to them.

Such a difference in internet service since my family switched over to using Orcas Online. Very…read morehappy with the customer service too. Rick is knowledgeable and always ready to help out. Highly recommend this company!

I received the deal for 60 dollars for 10 gb, I called their customer service number. I was not…read moretold by the lady who I was dealing with that I needed to pay 451.00 ASAP avoid having my service cut off so now I have no phone service until I pay the bill off. This company has bad customer service. I should of stayed with Fido.

If you need to get a phone or service, these guys are awesome. I've been with Virgin for 4 years,…read moreand been to multiple kiosks in local malls, and this store has been the best. Don't waste your time anywhere else! They are located near the North entrance across from the liquor store.

Tanner was a lot of help, super respectful, and very professional. Highly reccommend.read more

Normally OK, but going to change because I think about 2x per month they have problems they call…read more".upstream provider problem". Upstream is Rogers , which my neighbor has and his is working right now. I would not put it past rogers/shaw to do it intentionally to push people to their system. My problem is that I spent so much time getting rid of 3 shaw ( freedom) cell phones, cable tv, internet and landline in 2 different houses because they are just deceitfull liars, that I will not go back to them.

The price is good but the internet speed is extremely slow. I get what I pay for. Their customer…read moreservice is annoying. They keep hassling me to hook auto pay to my bank account. I told them no and then they sent me a rude email back. I told them to leave me alone or I'm going to cancel service permanently.

Liked their quick response, and helped me overnight when needed help. Nice guys. Service was quick,…read moreand their support is on whatsapp and phone. Price wise they are ok. I offered to buy for 5 years, guy said go for 1 year then extend to 3 later. Not greedy at all

I won't suggest buying their product. Lot of issues, - lag in live TV and VOD. Switching portal to…read moreJio resolves the lag but then have missing Films. In some cases what it shows on display is different then what it plays. Series not updated at times. Bad tech support and service - Always try to put things on customer without reading or watching the sent details like check your wifi, restart the box, slow internet. Being a tech myself i check my side before placing call and all my calls which got resolved were related to their backend stuff. You might be without IPTV for few days going back and forth. So, best buy from someone else. I have another box from another shop, no issues and no glitches (used by elderly). Glad I didn't put all eggs in same basket. Once you buy you are stuck as they won't refund the money doesn't matter how many issues you face. Also, at times they might ask you to bring the box to shop for fixing software or setting glitch. Good luck Sukhjit