Lori is very personsal, takes her time with you. Explains her procedure. Asks questions…read more I would go back again. Everyone needs to try this place. I had my eyebrows done. I didn't have wax. Price is reasonable

I'm embarrassed to admit I've never had a facial! I received one as a gift and it was amazing!!…read moreLori help me relax, the products were delicately scented, not overpowering. The warmed facial packs and steam and gentle massage were so relaxing. I am looking forward to my next facial. Also loved the Barbie photos on the wall. So cute!

I've been going to Amanda the past couple years for my eyebrow tint and wax. She does a phenomenal…read morejob. I was blessed with clear eyebrows, so she helps make them pop! Ha. Tonight I visited for my usual brow treatment but also gave a 60 minute facial a try. It was amazing. I needed this relaxation for a while. Each step to the facial was so good, I didn't think it could get better but it did. My skin feels amazing and refreshed. Can't wait to book another! Her shop is cute, relaxing and super clean. Even during these covid times, she take all proper precautions to be safe. I love the atmosphere. Highly recommend.

Amanda did a fantastic job. I had a facial. She made me so relaxed. It was amazing. Definitely…read morerecommend Amanda to friends and family.

Such a friendly, kind and professional and fun business. Someone really good at hiring people runs…read morethis place. It helps that many of them have been there for a long time and the staff works well together. No snobbery that one can feel in Spas. Very down to earth, helpful, genuinely caring and polite. Dr. Lam is so good and caring too. If only all businesses were run this way. I enjoyed my time with all of them and highly recommend. . . They even put me on a cancellation list and called me when someone canceled. I just love this place.

I don't usually leave negative reviews, but I feel it's important to share my experience…read more What disappointed me the most wasn't just the poor results of my treatment--it was the complete lack of accountability from both the provider and the business. When a treatment doesn't produce the expected results, the least a client should receive is a professional evaluation and a willingness to make things right, not excuses. On top of that, the receptionist consistently had a rude and dismissive attitude. She told me they would not provide any complimentary treatments, even though I never asked for one. All I wanted was to receive the service I had already paid for and have it done correctly. A reputable business stands behind its work and takes responsibility when something doesn't go as planned. Unfortunately, that was not my experience here. Instead, I was met with poor customer service, a lack of professionalism, and no accountability. For those reasons, I cannot recommend this place

They provided excellent customer service and the entire experience was educating and inspiring…read more After the first treatment I already see a huge difference in my acne issues and I'm looking forward to seeing it's progress as the weeks go on.

I loved my facial! I've had many facials in all parts of the world and this one was better than any…read moreone I've had. What I like about Kimberly and her studio, is that it's intimate and personal, not a "Facials Mill", like some of the places I've been in Albuquerque, Santa Fe and beyond. I get personal attention, good advise and my daughter loved her Brazilian wax and eye brow waxing services that Kimberly provided, we WILL be back again, many thanks!

I had my first appt. here today and it was worth the wait (about 3 months from date of calling to…read moreschedule). For reference, I switched to RGD after going to Epiphany Dermatology (great clinic, scheduling was awful, stopped taking my insurance). Lisa Long was kind, patient, caring, understanding, and informative. The MA was also very understanding and knowledgeable. I had a positive experience from finding the location, parking, to checking in, MA assessment, and my visit. The location is easy to find right off Alameda near Jefferson. My meds were called in immediately and I was in and out super quickly, but not feeling rushed/pushed out. I felt my concerns were heard and addressed, but my time was respected. The front desk staff was knowledgeable, friendly, and efficient. The young lady I worked with was so incredibly kind. They were SO FAST. I was seen before my scheduled visit time, and out in less than 15 minutes, even as a new patient. They just know what they're doing here. Print out the new patient forms from the website and fill them out before you head in, it will make your visit much faster.

I made an appointment for two issues. the doctor addressed the first the began to leave. I…read morereminded her that my appointment was for two issues. When I showed her my hands with the infection she completely discounted my problem, saying there is no infection, when I insisted she told her assistant to write me a prescription and run out of the exam room. When I checked my pharmacy there was no prescription. What is wrong with this office?

Great comfortable and safe environment, a very friendly & considerate staff, and thorough service…read more Greatly enjoyed and we'll go again.

This is the best place for a facial hands down! I usually try to see Conrad but the whole staff is…read moregreat! Today I saw Kylie and she was amazing! I got the Hydrafacial and it was incredible. The atmosphere is really nice, Conrad and the whole staff is super friendly AND they are really knowledgeable. If you are looking to step up your skin care in a welcoming environment and feel pampered- this is the place!

I've been getting facials from Shelly for over a year and she's always so professional and my skin…read morehas improved tremendously. Recently I also got my eyebrows microbladed by Betty and wow! The first few days post microblading I was skeptical because they were a bit darker than expected but Betty had explained the process to me and I trusted her. After following the directions exactly, I have to say I'm so happy with the results and I'm looking forward to my follow up appointment. I also greatly appreciate that payment is broken up into first appointment and follow up appointment.

Omg, please DO NOT GO HERE. This woman scarred my skin. I came for some brow lamination and eyelash…read moreextensions and my skin is still healing two weeks later, & I got conjunctivitis the next day, which I have to imagine I contracted here. A horrifying experience all around. Be warned!!! I tried to deal directly with the owner & she ignored all my emails and calls.

EDIT TO ADDRESS THE REPLY FROM THE OWNER:…read more Yes, this was my second visit and as I mentioned, the service is very overpriced for what is offered. The only reason I booked a second time was because my usual place was fully booked before Halloween weekend and yours had an opening. The setup and the price were an issue, but I still gave it a chance simply because of timing. The first time was fine just overpriced and not luxury. As for the timeline you described, it isn't accurate. My appointment was on Thursday. I noticed the issue starting on Saturday, and by Tuesday the polish on my big toe was completely off. I messaged you after that. Yes, I replied two days later -- because I work -- but that doesn't change the fact that the polish failed almost immediately. The bigger issue was the week-long gap in communication. I followed up on Thursday, then a full week passed with no response, so I followed up again on Wednesday, and again on Friday. Only then did I finally hear back. That's why I didn't feel comfortable coming back in. This is silly but the big toe is not a minor detail lmao -- it's the largest nail and made up nearly half of the overall pedicure. Getting $20 back total (about $10 for the toe and $10 for the tip) from an $85 service felt dismissive given the situation, especially since the polish didn't hold up past the first few days. I'm simply sharing my honest experience so others know what to expect. I'm glad you stand behind your work, but my experience with the result, the communication, and the refund policy was not positive ORIGINAL REVIEW: This review is in regards to a gel pedicure with Jolene. Extremely disappointing experience: overpriced, unprofessional, and poorly handled. I really wanted to like this place, but my experience was terrible from start to finish. First, the pedicure setup isn't what you'd expect for the price. There's no sink or proper pedicure station. She heats up water and pours it into one of those small vibrating foot tubs you can buy on Amazon. For an $85 gel pedicure, that alone feels extremely overpriced. I had my appointment on Thursday. Over the weekend, I noticed on Saturday that something was already starting to look off on my big toe. By Tuesday, the polish had completely come off that toe. This is the big toe, basically half the pedicure lmao and the polish clearly hadn't been applied or cured properly. I reached out as soon as I noticed the issue and followed up multiple times. I didn't get a reply for more than a week. When she finally responded, the blame was put on my "positioning," which was frustrating and dismissive considering the photos clearly showed the problem. I would not have minded at all if I could've come in promptly manner (not two weeks later at this point). What made the situation even worse was the "solution" offered. She refused to refund the service and instead gave me $20 total. She clarified she could refund me for the one toe lol. Essentially $10 for the toe and $10 for the tip I had already left. Getting $10 back for the biggest toe on an $85 service was honestly insulting. She did offer to fix the toe, of course. But by this time, I did not feel comfortable. It had already been two weeks since my appointment. On top of that, the location is in Old Town, so depending on the day you sometimes have to pay for parking. Between gas, parking, and the long delay in communication, going back in was not reasonable. I've had plenty of gel pedicures, and this was by far the worst quality and worst customer service I've ever experienced. I paid premium pricing for a pedicure that didn't last even a few days and took over a week to get any meaningful response. Definitely won't return, and I would not recommend this place at all.

Jolene does an amazing job! I have been twice for manicures. The bio sculpture gel is amazing! I…read morewas so impressed with how it held up to daily life. Stayed shiny and didn't chip. It's a different product than regular gel polish. Call and ask the details. The salon is in a really beautiful old building with a courtyard right off of the Old Town Plaza. The perfect place to treat yourself.