First, everyone was polite. Second, it's a high-pressure…read moreenvironment to sell procedures you may or may not need at the time. They wanted to do two crowns while I was there for a cleaning. Third, I was there for at least 90 minutes and didn't even get the cleaning I booked because they would't do it unless I signed on for their extended cleaning plan for $$$.

Several hours after scheduling online for a cleaning, I received an email stating they'd tried…read moreunsuccessfully to reach me regarding insurance. This didn't make sense since I had filled out the paperwork online stating I had no insurance. Besides that, I cannot stand when people say they've tried to reach you when everyone knows cell phones record missed calls! Why lie?! Finally getting my appointment scheduled, I was told to arrive 15 minutes early. I arrived at 11:15 am for my 11:30 am appointment. I sat for half an hour and finally asked the receptionist how much longer. She checked and I was brought back for my X-rays soon after. Following the X-rays, I was directed to one of several rooms where I sat for another 15 minutes or so waiting. When I saw someone walk by, I grabbed her attention. She said she'd check with the dentist to see how much longer. About five minutes later, the dentist came in and explained something had happened to one of their rooms which I guess threw the schedule of appointments off whack. Seemed like a cheap excuse. There are many rooms and it was definitely not busy there. I'd now been there over an hour. Unfortunately, I wasn't able to get up and leave considering X-rays had been taken. She measured my gums and told me I needed a deep cleaning. No mention of how well I had been taking care of my teeth nor the appearance of them. I floss daily and brush after every meal. My teeth are pretty darn nice looking! Every other dentist I've ever been to make sure to tell me I'm taking good care of them. Not from her. She just seemed to push the need for a deep cleaning. She never poked the tops of my teeth like all other dentists do. When I declined, she demanded my reasoning. I was beginning to think I was not going to be allowed a cleaning! When I asked the cost, she said she'd check on it. Funny...looking at reviews, it appears a good amount of clients have been pushed into this service. I'm sure I wasn't the first to ask the price. Give me an estimate...you know the price! Defeated at no up-sell, she left the room. Another waiting gap, and the hygienist finally arrives. She picks a bit and only cleans near my gums. I've always had all my complete teeth cleaned, not just the bit near my gums. No mouthwash to rinse with. Quickest cleaning ever! She did, however, compliment my teeth asking if I whiten them to which I responded no. When I walked out to the receptionist to pay, the dentist was there and quickly left without looking at me and thanking me for my business. I was handed a paper stating an outrageous amount for a deep cleaning if I was to get it done. She asked me to book my next appointment while taking my payment. I declined. They wasted two hours of my time! Two hours for maybe 1/2 hour time spent with me. They should be paying me! Practices need to realize client's time is as valuable as their own. I was looking forward to a nice cleaning, and I was severely disappointed. You took my fees, yet left me quite angry at the entire experience. No baggy with a toothbrush and floss either. I'd love to be able to put my hard-earned money towards a good cleaning elsewhere, yet instead it went towards this unpleasantry.

A nightmare I never cried so much I trusted this dentist and he was mad at me started my tooth…read morefilling and couldn't fix it now I have to have the tooth pulled most likely he didn't charge me for ruining my tooth but I never cried so much as it's a front tooth and can't be hidden I am a human he just walked away no apology I left feeling like I had just been beaten up not to mention the numbness wore off in the middle of and he took a shot to the roof of my mouth not wanting me to scream where others could hear me I'm surprised I left alive I feel like I've been tortured not gone though a dental experience I can't stop crying don't take your friends and family here please I used to think he was a good person I trusted him not not so much

On 11/02/23 I had a procedure completed by Dr Foster. The procedure was fine. The issue is with the…read morebilling department. Either they are incompetent or are liars and scammers, not sure which. On multiple occasions the told me there was no charge and that the procedure was 100% covered by insurance. I called the insurance company to verify this was true. The same day, Dr Foster's office called me confirming that they spoke to the insurance company and that I owed nothing. Yet almost one year later, Dr Foster's office continues to harass me with bills. I expect an apology yet all they do is harass. I recommend going to another dentist. After being a patient for 11 years, they always find a way to charge you something regardless of your insurance. They often recommend procedures not covered by insurance.

Been having my cleaning and oral surgeries there the last three years. Kelly takes good care of me…read more Thank you, Kelly. :-) The surgeries that have been performed have gone smoothly & my after care there has always been outstanding. Recommend.

I've been using Twi. Lakes for a few years now. The admin staff knows me by name when I arrive. The…read moretechnicians are experienced and thoughtful. The dentist always provides his feedback on the circumstances at hand, providing options and allows me to decide the course of action (excluding any emergency type situation of course).

Broke a cap on a molar, called made an appointment for that day! They were very compassionate and…read moredid everything to get the tooth fixed as quick as possible, very kind people. Thank you!

IDK HOW THEY KEEP DELETING MY REVIEW…read more I wrote a whole paragraph before I guess I should just leave it in my notes for when they delete this again. I went in for a cleaning, They saw a "potential" cavity, Doctor tried to fix it, he ended up killing my nerve. Now I had to not only get a root canal for $500 out of pocket, I not have to get a crown for $675 out of pocket. I'm 23 years old and this place will F you from the behind, fs took advantage of me.

Dr. Berry and his staff have been consistently kind, gentle, and responsive while providing…read moreexcellent dental care. I have received both typical and cosmetic dental work from Dr. Berry, and have received exceptional care every time. I highly recommend his practice.

Dr Berry is a good dentist but his practice is not. Everything goes well at first, then once you've…read morespent large amounts of money, it goes bad. I was denied a "simple cleaning"as opposed to the more expensive one that I normally received. No ifs ands or buts. My insurance would cover the whole amount for the,"simple cleaning but no, I'm offered a payment plan. I'm now having to see a different dentist to get my cleaning and to fix the implants that Dr Berry placed as well as a chipped tooth that he repaired. I did reach out to the office through a lengthy letter explaining my situation but to this day I've heard nothing. This shows that the patient isn't important. They have others waiting to replace you.

I went to this place quite a few times and each time was a nightmare. They forgot to numb me,…read moremessing up multiple cavities that fell out and botched a root canal. The ladies working were nice in the office though, but other than that I would recommend everyone to stay away.

If you have kids or you are just looking for a dentist this is the place to go. The young lady's…read moreare so good with kids it's crazy. They have a floor that's just for kids and they make it fun. As an adult they explain things where you can understand. They are extremely thorough. I have been a patient for several years an I look forward to my visit every time. It's nice to go to a place where you feel comfortable when it can be very scary for some people to visit the dentist. Highly recommend

I've never experienced such an in depth cleaning. From blood pressure to X-rays to a gum check-…read moreeverything was gone over thoroughly with me. They have the latest and greatest technology and go out of their way to make patients feel welcome. Sonya and Dr Gean are phenomenal and I can't recommend this practice enough!

From the owner: Mt. Juliet Family & Cosmetic Dentistry is a premier family dental clinic in Mt. Juliet, TN,…read moreoffering high-quality care. Here, we are focused on creating outstanding smiles for patients of any age, in a comfortable environment that feels like home. Our office hosts an energetic staff and experienced dentist who provides high-quality dental care for many specialties all under one roof. Our services include preventative dentistry, cosmetic dentistry, dental implants, adult orthodontics, root canal therapy, laser therapy and more. Dr. Corey Jackson and the team, use the latest technology and learn new techniques, through regular attendance of continuing education courses and seminars to ensure the best care in the area. Contact us today.

I went in for my top wisdom teeth extraction, the whole environment was so relaxed, everyone I…read moreinteracted with so calm and casual- Dr. Wicke was the one who did my procedure. Like it legitimately was just another day in their job and that was so relaxing to me! It really took away all the fear and worry I had! I see a lot of reviews have issues with appointments being late, but I really feel like that is an unfair thing to hold against them as all procedures go differently and they can't predict that! My appointment was at 11:15, we got there around 10:45. They told me one of their procedures was running later than expected, and I went out at 11:45 and was in my car by 12:30. All around really great experience! If I had any more wisdom teeth to give I know where I'd go

I was referred to this office by my oral surgeon out of state after moving to the area. contacted…read morethem and the office staff was not experienced, nor did they take the time to talk to the surgeons who practice at this location. instead of doing so, the office staff referred me to a general dentist for a titanium post implant, which I was referred for in the first place. don't waste your time with this establishment.

This week I went to see Amy today for a deep cleaning. Always a great experience. Amy cares about…read moremy teeth, takes the time to review my file before I arrive, and does an amazing job! Dental insurance only covers so many visits and the front desk let me know I'd likely be picking up the cost of one of my maintenance cleanings - I told her I'd pay in gold bars to see Amy! I highly recommend this practice for dental care.

I love this dentist and the staff. They are extremely gentle, made me feel at ease when I was…read moregetting a cap for the first time, and did a great job. You can hear them joking between rooms and the patients get involved, which I love.