Costumers beware: Sharpes Auto body Melbourne Florida.
This was my experience with this shop. I never made a complaint or wrote a review about any company. I felt like this needs to be said to help someone looking for a body shop.
Made promises they can't keep. Said car would be done in 2 weeks took 2.5 months. Ask why my car wasn't done, said they have insurance jobs to do first, wish they said this in the beginning that my car would be a side job. They said they would wet sand and buff car when finish "make it look like glass", now want to charge extra for what they promised in the beginning. After getting the car back, now has chips and cracks in the bumper, they now want to charge extra to fix their issue of having too much paint or not prep properly. After many attempts to resolve the problems, I get "I have to change you extra for that" this place only cares about 1 thing, MONEY. Customer service is 0 to none. Mark the owner is very rude and gets upset very easily. Comments like "get your car out of here I'm tired of looking at it" or "I don't have to do what I promise" are not things you want to hear when you spend hard earn money at a business. I'm doing this to save the next guy looking for body shop.
Mark you had many chances, many times to make this right but you refuse to resolve this. Start with treating people better and actually doing what you promise. read more