Very patient and friendly associate. I picked up some materials for my daughter and they were…read moreready, as promised.

I would like to give a shout out to ALL the employees at the Lakeshore Learning store located in…read moreOrland Park, IL. I visited the store on Thursday, August 13th. I was doing other running around and ended up walking in the store 2 minutes before closing (hate to be that person)! Employees were nothing but helpful and friendly. I knew exactly what I needed and asked an employee where I could find it, so I could get out of the store as fast as possible. She quickly helped me, but the poster I needed was out of stock. Another employee was near, so I just asked how often the posters were restocked. She let me know pretty often, so I said, "Okay. I will check back another day." The employee did not let me walk away and insisted I showed her what I was looking for and she gladly stated she would look in the back for me. I told her it was not a big deal at all as the store was now closed. The employee said, "No. You are here. I am going to check for you. We've just been so busy all day we have not had time to restock." She came back with exactly what I needed, and we are now best friends- except I am disappointed in myself as I did not get her name. The store still had about 10 customers in it, yet every employee was willing to help people get what they needed instead of rushing them out. I haven't seen customer service like that in a LONG time! So, thank you to the ladies at Lakeshore Learning Orland Park location for making my day! Lifetime customer over here!