4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

once you get past their phone system, their service people are really, very helpful and kindread more

Awesome! Professional! Competitive! Clean & Friendly!!…read more After a lot of research, I found Duct Divers owned by Wayne Lawrence. Duct Divers did an outstanding job cleaning our ducts with the real deal - his equipment, like no other in the area. I have peace of mind knowing my investment was worth it with years of happy return! Wayne Lawrence, expert Duct Diver, and crew are customer service with a capital "C" You won't be disappointed!!

From the owner: Duct Divers Clean Air Specialist LLC provides air duct cleaning and restoration, chimney sweeping,…read moredry vent cleaning, construction cleanup, and 24-hour emergency services to the Southeast Idaho areas.

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

I've done business with Adam Howard- Owner @ Heaven's Best in Rexburg, ID several times over the…read morepast few years. I look forward to each and every interaction, as he has that rare combination of honor, ethics and an extremely high demand for quality and service excellence in his business. I'm very selective who I recommend in this industry, as a recommendation is a reflection of oneself... but I recommend hiring Adam for any of his services with enthusiasm and complete confidence. David Hart- Founder/CEO, RamAir International, Inc.

They did a really super fantastic job on my carpets. They worked fast & didn't miss any spots…read moreanywhere either.

We were delighted with Jacob, our primary service tech from Zerorez. Jacob brought Angel with him…read moreto help with our job. These two young men were great to deal with! They truly put their hearts into this job and did the very best they could do. Zerorez is fortunate to have employees representing their company as these two do. I will use Zerorez, and these great and hardworking guys in the future!

From the owner: Have you thought all carpet cleaners were the same? Only Zerorez features a patented 3-step…read morecleaning process which uses ZrWater. Zerorez has the industry’s first and leading cleaning method that leaves no sticky, crunchy, smelly residues behind. With Zerorez, your carpets dry fast and stay cleaner longer. And Zerorez does it all without the use of harsh soaps, shampoos or toxic chemicals. Zerorez is the right way to clean, experience the Zerorez difference for yourself, schedule a carpet cleaning in the greater Idaho Falls / Eastern Idaho Area today.

I highly recommend Serv Pro. We had a major mold problem, and the structural beam was starting to…read morerot in our cabin. It was caused by the water table rising in the spring in our crawl space. We had some bumps in the road but because of the way those bumps were handled and fixed I would not hesitate in using ServPro again and highly recommending them to anyone needing mitigation and rebuilding. Justin, Mitch and Vincent did everything needed to fix the logistic problems and fix our cabin so it could be healthy and safe again. Vincint came up with the best plan out of any of the companies we had looked at for our cabin. Mitch took time out of his vacation with his family to inspect our cabin and ensure that the work we had planned was the right path to take. Justin was absolutely amazing, once he was given the project it was smooth sailing. Justin gave us updates regularly and questions answered promptly. The scope of our project plan made by Vincint included the following - in our crawl space two French drains and two sump pumps/lift stations were put in. To ensure we didn't end up with a small pool of water outside the cabin Justin came up with a plan to put in a 30-foot long 5-foot-deep French drain outside to drain the water from the pumps. They sealed the living space from the crawl space to minimize the humidity in the living area. A new structural beam was put in and, in the process, Justin saved us a substantial amount of money by measuring and inspecting the concrete footing that was already there and then having the existing footing ok'd by the engineer. The outside and inside of the cabin look great. The only indication that a 5-foot-deep trench was dug is the lack of vegetation. Inside the cabin there is absolutely no indication that dirt was wheelbarrowed out of the crawl space or equipment moved through the cabin. We're so extremely happy with how everything turned out!!!

Skylar: Did well cleaning floors and and that seems to be the expertise. Hoped for integrity with…read moreothers matters, especially honest invoicing. Needs to find another line of work.

We had Sunrise Cleaning in today to clean our carpet. They were very courteous and considerate of…read moreour needs. Their work was exceptional and our carpet never looked so good. They are a division of Tobin Restoration and as is typical of all Tobin's businesses and subcontractors they did a super job from beginning to end. We highly recommend Sunrise for all your carpet and upholstery cleaning needs. They will provide you with the best service and will exceed your expectations.

From the owner: We have been cleaning carpets for 37 yearsread more