We have been taking our shipoo to Across town for over a year. Boomer loves going there and Kim is…read moreGreat with him. Highly recommend her.

Such a kind and sweet woman! Not just to myself but to my little guy too! She allowed me to stay…read moreand chat while she worked on him, and even talked me thru the process, so I knew what she was using and why. Customer service is so important to me and she exceeded my expectations for us! So appreciative of her time and accepting a cut on such short notice and right before the holiday.

I am constantly passing this place. It looks great! But how do you get into it?…read more I have applied on-line to have my Killer Corgi assessed but we never seem to get in and no one ever calls me to sign Charlie up for a bath. I have kind of lost interest in using them. They must not need new clients. My neighbors rave about their experience with the place. I don't know with the road construction at 8 Mile Rd if I really WANT to try them I have viewed the video. It looks nice. Poor Charlie. Maybe he's being discriminated against because he's a vicious breed?

When we were preparing for a week long trip out of the country, we were seeking out a new boarding…read morefacility for our 1-year-old Bernese Mountain Dog Henry. We were intrigued by Buddy Boarding where dogs are only in kennels for meals and to sleep, and they spend the rest of the day romping and playing with their furry friends outside. Knowing this was Henry's first time away, we felt this was a good option to allow him to socialize and wear himself out each day so he wouldn't miss us too much. Each dog is required to go for a temperament test (aka a free day of daycare) to be evaluated on how they interact with people and other dogs. Clearly he had a great time because he was totally exhausted and slept all evening! Buddy Boarding also posts photos throughout the day on their PawPartner platform so you can see your pup having fun! The website is also super user-friendly and allows you to make reservations, upload vaccination records, enter their food/medical needs, and more all in one location. We received photos regularly of Henry while we were gone and could tell he was having an amazing time. When we came to pick him up, he didn't want to leave. He definitely played hard because he basically slept for the next 3 days straight while trying to recover. This was the perfect fit for our puppy and we will definitely be a returning customer.

Jenny has been my vet for over 25 years. She is the vet for our entire family. Absolutely…read moreoutstanding. We would not even think of using anyone else. Her advice is exceptional and we rely on her completely for direction. She has guided us all through some very difficult situations with pets and always given the correct advice.

NEVER GOING BACK. Been taking my two dogs here for years until I got an attitude from the DR who…read moreinsituated that I'm a PITA customere because they were not back from lunch on time and I simply asked when they will return. He warned me that his wife had a heart attack and that they are removing all of their PITA customers. I asked him, so are you insituating that I'm a Pita, he said I come across a little anxious. I arrived exactly when they were supposed to return from lunch at 1:30, they did not return until 1:40, which is not a huge deal, if they bothered to use a lunch sign or something, but instead the DR wants to prejudge me and I get an attitude from the DR. I wish Jen the best with your recovery but you should consider a divorce before you lose all your customers.

"Mary Puppins!" A perfectly fitting name for the magical…read moreway my older, previously unsocialized ladies quickly became part of the pack! This place is spacious, safe, and so thoughtfully equipped--with a deck ramp, pool, and everything they needed to feel at home. The frequent photo updates were incredibly reassuring. There's no doubt they loved it--and we did too!

I want to start by saying that the Pet Stop fence is a great product. We had a Pet Stop fence when…read morewe lived out of state and it worked so well with our very rambunctious Am Staff Terrier mix that we could leave her outside unsupervised for 10 hours at a time and, once she was trained on the fence, she never got out. By comparison, the physical fence around our yard here in Cincinnati was only an obstacle and she soon figured out how to get out, so we installed a Pet Stop fence on top of our other fence and it works great. The only thing is that the collars can be finicky, so DEFINITELY get the lifetime warranty. Now while the product is great, unfortunately the Cincinnati office is a mess. by now I have dealt with the sales rep, three fence installers/trainers, and a few office staff and although everyone was always super nice and a pleasure to deal with, it's clear that the operation is utterly unorganized and unprofessional. It took almost a year for our fence to be fully installed because the line required some hand burying and the first two installers were not given the time they needed for the task, even though the job was clearly outlined on the estimate. The third installer came when no one was home, so he didn't know what needed to be done, even after they told me, "You don't need to be home, the fence installer will know what to do." Unorganized and unprofessional. Just don't pay for the whole fence up front until it is fully installed. We paid only for the collars, so they couldn't collect on the fence until it was 100% installed. On that note, we had to really push them for an accurate price, since our fence required less hand burying then originally estimated. If there are any significant changes between the estimate from the sales rep and what actually happens when the fence is installed, you'll need a new quote, and we had to push pretty hard to get that new quote. Again, unorganized and unprofessional. Finally, there are different types of collars, some are "tough" and some are not. We needed to replace our original collar due to damage (yay, lifetime warranty!), and the staff member that replaced it said the new one was better because it was water proof, not just water resistant, which I told her was great since we have a pool and our dog might jump in with her collar on. She said "no problem!" That collar broke over the summer and it turns out that it wasn't the water proof kind after all, so it likely broke when my dog jumped in the pool with her collar on. So I thought I had a "tough" collar, the kind that can be fully submerged in water, when it turns out I didn't, and now I have to replace the collar again. Seems to me the person who replaced the collar didn't know the difference between tough vs regular collars. Unorganized and unprofessional. I still recommend Pet Stop fences, they really are great products, but the Cincinnati office really needs to pull it together!

They sell the brand eXtreme Dog Fence which is a very costly product with a low quality. They…read moreclaim 10-year warranty on their pro version of their product, however, this warranty is nothing but a measily discount and you still end up paying at least $75 for a replacement. It really is criminal for them to call it a "warranty." Their products are made to fail and geared at getting you to buy their proprietary batteries, and replacement parts. Do not recommend.

Amazing just amazing They indeed saved two lives today I will 100% recommend them, especially in a…read moreemergency the entire staff is just amazing and good people. They went straight to work never in my life. I've had an experience in any animal hospital like I have with this one.

I didn't have a good experience at this vet. It's not my usual clinic, but I was in a pinch and…read moreneeded to get my cat seen that day. The staff member doing the initial exam was being very snippy and nasty with me from the beginning, and during the cat's exam she randomly stopped, turned to me, and just stared me down with a glare. I have no idea what I did to cause such a hostile reaction, but it made me extremely uncomfortable throughout the visit. They also found nothing wrong with my cat, so I had to take him to another vet for a diagnosis and a second opinion. Overall, it felt like a waste of money and a super uncomfortable experience. I would not recommend this location.

I have used Snowcrest Kennel several times for my 2 dogs when we go on vacation several times a…read moreyear. I am extremely impressed with the treatment my dogs get while boarding here. I have an older lab and he is a rescue that is extremely shy but they get him comfortable and he does well when he stays there. The large play yard is secure and it is a country setting lots of shade. Would recommend them to anyone that their dogs are family.

OMG, I love this Vet! She took such great care of my 2 dogs and I earned frequent flier miles for…read morefree! What a bonus. I highly recommend her. I will surely come to her again. www.drbiehl.com