I took my daughter to get her first highlights ever, a cut, and to straighten her hair. Stephanie…read moredid not do what my daughter wanted on the cut and highlights and to top it all off, my daughter sustained burns to her scalp, all on the middle of her head. When we got to the car, my daughter was in tears. my daughter has very curly hair and wanted her curls to reach her shoulders. Right now my daughters curls are above the shoulders. Her burns still hurt and she was very disappointed that this happened to her. She also charged me $130 for a horrible cut, highlights that are super blond, almost white (which my daughter also didn't want) and scalp burns which I'm treating. I gave one star because you have to give at least a star in order to leave a review. We're never going back there!!! Shame on them!!

AVOID! AVOID! AVOID! Whatever you do, do NOT spend your money here! This salon is run by a terrible…read moreowner/manager (Maria) who will take your money and not care about your satisfaction! I came in to get a balayage and my hair was completely RUINED! I requested a refund but the owner/manager (Maria) denied the request, did not even care to look at the extensive damage and horrible coloring done to my hair, and kicked me out! Even threated to call the cops! She handled the entire situation very poorly. Do NOT waste your time here! Maygan (hairstylist) did not do the requested balayage and to top it off, got very lazy and had another hairstylist (Brittney) do one side of my head's highlights while she did the other! RED FLAG!? Two completely different techniques done at the same time will make for a terrible outcome! I even requested that it not be done and that just one hairstylist work on my hair but they denied my request and continued to color my hair. It turned out terrible! One side is heavy-handed and poorly done with crease marks from where the hair was folded in the foils while the other side was lightly done and no creases where the hair was placed in long foils and not folded. Not to mention the color came out ORANGE. They denied anything wrong with the hair's style and repeatedly said that this is what a balayage is supposed to look like. Um, NOPE. It's completely ruined. Over $350 spent in this salon and my hair looks like garbage! DO NOT GO TO THIS SALON! TOO EXPENSIVE! AND POOR TALENT! Go elsewhere! If it were possible to rate lower than no stars, this place would honestly deserve that. The management is irresponsible, manipulative, and cruel. Do NOT go here. ALSO! They copy your card information down. DO NOT TRUST!!!

Super team and the nail techs are the best. Pedicures are wonderful and you're not rushed through.read more

Courtney bleached my virgin roots a total of three times in two days reassuring me the bleach had…read morebonder In it to prevent damage. Long story short she left me with burnt off hair and I lost around 2/3rds of my hair. She refuses to pay for damages, will not buy the olaplex system only onsite "free treatments" but I don't want her near my hair. My hair overall is so thin I'm going to need extensions in 4-6 weeks when there's new growth to apply extensions to. They also refuse to pay for this bc I didn't come in for extensions.. lol correct but I also didn't come in to get more than half of my hair ripped off my head. She also left me alone with bleach on my head while she did another clients lashes in another room. They're unprofessional and won't admit or fix their mistakes. Came by to see if the owner would reason with me she was extremely defensive refused to show me footage on the video cameras as there would be several videos of me under the heat for way too long and she said they were hers and that she doesn't even know how to use the system. she yelled in my ear in front of my mom & the children she was babysitting because I said I will be taking this to court as a result of them refusing to fix their mistake. Below are pictures of my hair directly after the service and pictures right before just to show that she was in fact bleaching my virgin untouched roots but blamed the fallout on previously bleached hair.

Second time here for a hair refresh. Deysi Was amazing! I loved that she kept notes from the last…read moreappointment to see about which toner gloss she used last time to get my hair on point for upcoming friends's weddings. We had a great conversation during the appointment and I loved the hair wash lady and the scalp massage and I tried the fuo dose to help with frizz. Loved the refresh cut and curls. And the vibes are totally relaxing. And all of the staff were friendly and super helpful.

This is a great salon! Christy was very attentive and patient and I am very happy with my haircut!…read moreCan definitely recommend to curly girls as well!

Darrell has been my hairdresser for about 5 years...I love him! He's honest about your hair, won't…read morejust let you try something on a whim (thank God!), and is a real sweetheart! Darrell and Daniel are both very philanthropic and support multiple organizations in the community! Hearts of gold!

These guys are awesome. Great prices, and great stylists. They cut all our kids' hair, and they do…read moreamazing. Kind, good with kids, and good....a win-win-win!

It would have been of value for my husband's stylist to decline giving him a faded cut when the…read moreconfidence/experience wasn't there. I'm shocked he was still charged for this hair cut. On the bright side, his hair dye was done well.

This place is absolutely fantastic! I went in with no idea what I wanted, just what I didn't want…read moreand Katrina took over from there. She took my hair from a washed out, frizzled looking blonde and made it have so much depth and color and style. I for sure have my new salon!!

I went in for a color consultation with Cherie. I had moved to the area a short while ago and was…read moretrying to find a good salon. I had tried another fancy one in the area and had a terrible experience, so I was apprehensive. I knew ahead of time I was asking for something difficult, going from a fashion color to a more natural one... and on the opposite ends of the color spectrum at that. Cherie was polite and professional during our consultation and assured me she could handle it. And boy did she ever. The particular red I want is something I had a very hard time getting back in my home state. I would ask for copper and get auburn, or even mahogany. Cherie aced it on the first try. It is -perfect-. I have zero complaints. She made awesome product suggestions, kept me updated on what she was doing to my hair as she did it, and overall gave me a fantastic experience. I am happy to report I have definitely found my new home salon here in Texas.

She was on time and color is she was very helpful as I have a hard time walking she helped me out…read moreof the chair. She was very kind for young lady they need a handicap out front is the only thing We went to dinner that night when I got home there was dye all over my coat. She didn't rinse it properly. I'm not happy with it for $221. It should've been done differently and I gave her a $40 tip.

I had Carmen cut , root touch out snd baby lights . I could not be happier . Carmen took the time…read moreto listen , and followed through with exactly what I wanted. I found my salon!!!

I was in town for a wedding so I booked a 30 min relaxation massage and an updo. My masseuse was so…read morefriendly and got the job done. Downside, the massage area wasn't as relaxing as I'd like it, it's walled off but the little room has no ceiling and I could hear everything that was going on in the salon. Luckily, it was kind of early so there was only one lady getting her hair done and luckily I like to know other ppls business lol!! By the time I was done w my massage the stylist, Carmen was ready for me. She gave a wash and did a cute braided side ponytail w curls. She was so easy to talk to and I felt like I was a regular even though it was my first time in Waco. She has a prime spot just across the way from the silos. Go shopping and then get pampered by her! Highly recommend

I went to this salon for a "fix" to a haircut I received somewhere else. Felicia went above and…read morebeyond! She not only fixed my hair, I absolutely love the cut she gave me! She definitely has a customer for life!

Extremely good cut and very informative about hair upkeep. Friendly and efficient salon.read more

Bethany is my absolute favorite, she really knows her stuff if you have a question she has the…read moreanswer! She has totally helped me with my mature skin issues and it has really increased my confidence.

Went to Ulta on 3-13-25 and the worker Ash was the very best and so very helpful, polite and I just…read morehad the best customer service I have ever had in that store. thanks Margaret