I have been going here for primary care here for over 20 years. My experiences with Evergreen…read moreHealth have all been very good. I have been able to leave & receive messages from my Primary Care Provider (PCP). I have also been able to get a travel prescription based on my recent health visit, without having to do a new appointment! Occasionally I have used other providers here, and it has all been good. I feel that during my annual wellness visit we get in as much as possible. The annual reminders from my PCP about good health practices have been very useful. Example: Years ago she told me that the studies suggesting that a glass of wine a day was good for you were all sponsored by the industry and not reliable. This year the New York Times confirmed that those studies were flawed. The space is big, open, carefully designed, and pleasantly decorated, in case that matters for you. LabCorp has a location here, but you can get your blood drawn at any of their facilities. If you come early in the morning to do a fasting blood draw there can be a bit of a wait because so many people have not eaten since overnight and need a fasting blood draw.

This healthcare organization is terrible. I have very decent healthcare with Kaiser with my…read moreemployer. The problem is that I am only allowed to go to the Bellevue clinic for urgent care. I was bleeding from my head (if you don't know it yet, a head wound is a bleeder for a long time). So I elected to pay out of pocket and go to Evergreen for stitches. When it was time to remove the stitches, I called Evergreen in advance to ask them how much it would cost to remove them at Evergreen or if I should go to Kaiser with a $20 copay. The representative on the phone told me that stitch removal was a part of the $570 I paid out of pocket. Then I got a bill from Evergreen saying I owed $146 for stitch removal. This is a disgusting practice and Evergreen should be ashamed of themselves. When I escalated the matter, even though calls were recorded to prove what I was told, the insisted I pay the bill (which I did today). I would not trust this company and I will never work with them again. I will pay for a taxi vs dealing with BS like this.

, I have never experienced better health care in my life. I have been to four of their greater…read moreSeattle clinics and my experience has been amazing at each one. It is so much easier for me to navigate through the Kaiser system than locate independent providers through Regence Coverage. You call one number and are set up for all your medical needs. I have NEVER had an easier time or better results than I experienced with Seattle's Kaiser group. Their doctors, nurse practitioners, pharmacists, customer phone representatives and all support staff really seem to care about you and your health. This is problematic. I am the Director of H.R for a company of about 50 people working at the Port of Seattle. We recently changed health plans. Unfortunately, the "upgraded plan" available to executives is a Regence (Blue Cross/Blue Shield Plan). Ironically, I feel like that this "upgrade" isn't an upgrade at all. I LOVE KAISER and I am likely to go back whatever the cost after we renew in January of 2020. I have never experienced better care, more follow up, less wait- time and fewer additional fees than I have with Kaiser. I came in to meet Dr. Church (Redmond), because of a scheduling issue Dr. Church was SUPER thorough, knowledgeable, professional and considerate. After I left his office, Dr. Church researched how best to alleviate my menopause drama. He followed up with both me and my pharmacist and suggested I try a little different medication. Since I have started on my new meds, I am symptom-less!!

I really enjoy going to Kaiser Permanente, mostly because of the investment in technology they have…read moremade. I can message my doctor from an app, view lab results, and order prescriptions. The services I've received have been great, and my appointments to visit the doctor are quick. I love that there's a self check-in station, and I usually don't have to wait too long before being called. As far as the lab goes, I've consistently had poor experiences with long waiting time. The first time, I was the only one in line and waited over 20 minutes to give a urine sample. Last week, I came in the afternoon around 3 p.m. to give a urine sample, and a sign was over the kiosk saying that staff was on break and unavailable, so I was frustrated I drove out there and wasn't able to complete my lab (I had to leave). This morning (Friday at 8:30 a.m.) I waited over 40 minutes for my lab. If the wait times weren't as bad for the lab and service was continuous throughout the day, I would certainly provide a higher rating.

Standard medical staff who carry out job duties but lack true care and passion for their career. If…read moreyou need a prescription refilled fast, this place requires you to make another appointment. Once you've received a diagnosis, I recommend using an online telehealth service instead--much more humane and priced appropriately.

Beware of surprise billing!!! I was admitted to the urgent care however somewhere during the…read moreprocess of assessing my condition (x-ray etc) I was transferred into the other part of the building that did not qualify as ER and received a surprise bill for $800! My insurance covers 100% of ER after a copay. However they did not cover this bill as it was not an ER. This is unacceptable. It's a cheating practice from the very people who supposed to keep your best interest at heart. I never went to this location again and don't recommend doing it.

Five stars plus! Can't say how helpful home helpers has been for my mother who needed temporary…read morecare until transferring to a care center. Aside from the great caregivers they have watching and caring for my mom, Lynn at home helpers has provided help in navigating through this process. They truly care and I would highly recommend their services.

From the owner: Home Helpers offer high quality in-home care for older adults or those with disabilities. From a…read morefew hours a week to 24/7 care, well develop a care plan to fit your lifestyle and budget, with the flexibility to change as your needs change. Our services include assistance with bathing, toileting, grooming, dressing, transfers, ambulation, meal prep, grocery shopping, errands, light housekeeping, laundry, light housekeeping, laundry, errands, medication reminding, transportation to and from doctors appointments, care management, companionship and much more. Our no-obligation, face-to-face meeting in your home allows us to better understand your needs and expectations which ensures a compatible caregiver match. Call today to learn more.

My mother has been living at Pacific Northwest Home Care since November 2023. She has Alzheimer's…read moreand Aphasia and requires full nursing care. Elena and her staff have taken excellent care of her from day one. It is clear that Elena and the staff care a great deal about the residents they care for and do an excellent job. What appealed to me from the fist step I took in the home is how clean, orderly, spacious and pleasant it is. I knew that my mom would like it. She is looking much healthier and happier since she has been there. I come by for quick visits and have also brought my brother and sister and their families for visits and each time we feel welcome. A Nurse Practitioner visits monthly and he and Elena are open to discussing my mom's health needs and taking a team approach to dealing with them. Elena makes excellent suggestions - and follows up on them. They also have a hair stylist visit and provide nail care. All of this means a great deal to me. My prayers were answered when I found this amazing place for my mom to live and be cared for.

Wow and Wow! Moving my mom and then my dad (45 days later) into Pacific Northwest Home Care has…read morebeen the best decision. I asked my mom what to write and she said "superb care!." Elena is amazing, genuinely caring and engaged in providing respectful and effective home care to our elders. She has hired incredible staff. Every time I visit they are moving around either spending time with the residents, providing care or cleaning. The care providers seem happy which means to me that they are being treated well and supported. My mom and dad get a better ratio of care providers compared to a skilled nursing facility and it is more cost effective and feels like they are home. I researched adult family homes and the five star ratings here are justified. Elena's communication is fabulous. She had a team of great care providers. She and her team treat my parents with the respect they deserve having survived 80 years of age and 57 years of marriage. Elena is very open to individual needs and preferences. My mom gets a personal bed bath every day and has not looked better in the past few years. My sister and I are so relieved and grateful. We are always welcomed into the house and Elena has been responsive to all communications. A++++++++.