Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Everyone is bitchy here…read more From the check in person to the nurses at the SPU 3rd floor. It is free to be nice.

I had a great experience! Went on a saturday at 11 was seen within 30 mins for flu symptoms and…read moresinus infection. Tests, labs, and CT scan took 3 hours and everyone was very nice.

If I could give the urgent care minus stars I would. There was nothing urgent about this facility,…read morenor was it caring. It was the first time I had gone there. I rarely go to urgent care, by the way. I went mid-week, mid-day last month and waited a long time before being taken to a room. After several hours, a doctor finally saw me. They said that they had just come in for their shift, noticed I had been there 3 hours, and no one had seen me! The nursing staff was barely there and inattentive, and the facility did not seem busy. Nurses would say they would come back and they didn't. The nurse who put in the IV did not appear to clean their hands and did a horrible job putting it in so much so that it was painful. Awful. Awful. Awful. Worst medical "care" ever.

Stopped by Kaiser in Factoria for a COVID shot and had a great experience. There was no line to…read morecheck in on the first floor, and parking was easy. After checking in, I filled out a short questionnaire to give to the nurse. My wait was about 12 minutes before getting the shot. The whole process was quick, organized, and only mildly uncomfortable. I'll definitely come back here for future flu shots or vaccines because everything was efficient and stress‑free.

The Kaiser Permanente facility in Factoria is right next to I-90. It is a pretty easy location to…read morevisit compared to the Bellevue and Redmond locations. Parking is easy and I have not had any problems finding a space. I have come here a couple of times to get a flu vaccination. I found the signage to be poor as I was not sure where to go in the building. It was not clear if the vaccination was in an examination room or somewhere else. As I walked to the front after waiting well past my scheduled time, I noticed there was a room set up for vaccinations. I explained the situation and was able to get my shots. I would recommend in the future that Kaiser either improve the signage for vaccination-only appointments or add some additional appointment info specifying the location more explicitly.

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.

I absolutely love Dr. Soong and his MA, Ana. They are kind and intelligent, and the compassion and…read morepatience they showed our family means everything. I can't express the excellent pediatric care they have provided. Portal messages always get answered, and the team is wonderful. Additional note for lab at the Bellevue location: I hope the patient experience team scans these reviews to improve CAHPS performance. Lab tech need a reminder that it costs nothing to be kind, and patience goes a long way. I'm sorry your day is busy, and as patients, our day waiting in queue is also not great. Just be kind.

Thank you, dr Robert Olberg Very friendly, pleasant staff…read moreready to help and listen. Every concern was addressed.

I had a great experience here. The front desk receptionists were so helpful in scheduling and…read moremanaging documentation. I had an appointment with Dr. Brukhis and she was very responsive to my concerns. The medical staff were very helpful and supportive during my annual and follow up visits. I highly recommend this place for your next doctors visit.

After my previous doctor retired, I started with Dr. Dong. She really goes above and beyond to…read moreunderstand everything going on and spends the time, when needed, to really get into it. I definitely get the vibe that she truly cares and is great at internal medicine. When an emergency came up, and I was hospitalized, Dr. Dong and her team were quick to get follow-up blood work ordered and office visits scheduled to make sure everything continued to get better. I'm glad I picked her to quarterback my primary care.

I have been to Swedish for annual preventive care for 15 yrs. Doctor retired and was seeing new…read moredoctor. Ask the doctor for additional blood test due to high cholesterol in the past couple years but was told that I need to be referred to cardiologists. The office charge for additional office visit for $235 this kind of question. Very disappointed. As a patient I don't feel comfortable asking question or expressing any health concern during office visit any longer. Please read review of doctor Catherine Dong at google and there are lots of complaint about overcharge and bedside manner. Very accurate.

We just began working with this wonderful center and they have been a true God Send…read more This place has so professionals there ready and willing to help it is beyond words. I have yet to find anyone who has been anything less than an advocate for my toddler and strength for me. They go above and beyond in order to assist those going through difficult times. I would highly recommend them.

My experience with this provider's billing practices has been extremely disappointing and, at…read moretimes, frankly predatory. After receiving a billing estimate that aligned with expected copays, my insurance (Premera) incorrectly processed the claim toward the deductible. Instead of proactively working with the insurer to resolve the discrepancy, the provider immediately attempted to collect the higher amount from me. When I questioned this, I was told estimates can be inaccurate, with no effort made on their end to investigate or advocate with the insurer. The structure of services also raises concerns. A straightforward pediatric psychological evaluation was broken into multiple billable components--intake interview, nurse-led evaluation, physician documentation, and results discussion--each charged separately. Additional "material fees" were applied for what appeared to be basic printed paperwork, on top of copays. Time overages during the evaluation were billed in small increments (10-15 minutes) at very high rates, quickly escalating the total cost. When the insurance error was eventually acknowledged and corrected, late fees were still applied during a period when billing had been requested to be placed on hold. Despite clear documentation, those fees were not addressed. Equally concerning was the tone of communication throughout this process--responses were often dismissive, aggressive, and focused on payment demands rather than resolution. The entire experience was unnecessarily stressful and required significant time and effort to manage. Patients should be prepared to closely monitor billing, question charges, and advocate for themselves at every step. Transparency and patient support were notably lacking here.

Medical Center located in Bellevue, 5 minutes off the 520…read more There are multiple businesses here, a VA outpatient clinic, dental offices and several medical offices. Parking looks sparse, but there's much more behind th e building as well as 20+ spots in the underground garage.

VA (Veterans Affairs) Clinic here is convenient to visit (free parking, elevator access, it's on…read morethe 2nd floor) and efficiently operated. Other non-VA businesses occupy this building also, just so you know. If you are a veteran and live nearby, I highly recommend you visit here.

We have been attempting to get an appointment for days. Leave messages, get put on hold with…read morenobody answering, and speaking to somebody that says we will get a call back. Over a week and still can't get anybody to acknowledge us.

I Don't See How this INCOMPETENT CLINIC STAY IN BUSINESS...They Can't Even Send Your Blood Work…read moreResults after Never Giving You Them Over Phone as Doctor PROMISED! Still Do Not Know if I'm Good Health or Not!!! No Mail...The WORSE Is A Week ago They Apologized for Not Giving Me My Results and Said they'd Mail.... SENIOR and wouldn't even know how to READ THEM!!! Next said they'd do my 2 prior Authorization...Did 1....So, the 1 ... SHOULD BE NO STARS. For This ..Donald Trump Needs To Be Called!!!! They Need To GO!!!!!! Now, I will file a Complaint for My HEPA Violation...holding My Rest RESULTS and RACIAL Profiling....& Will Not Be Going Back!!!!!

I've been on different forms of anti-anxiety medication since I was 14 years old. I decided to book…read morean appointment with Dr. Harn just over a year ago and my only regret is not reaching out sooner. Dr. Harn set me up with a variety of supplements that have reduced my daily anxiety to almost none. I have also noticed a change in my ability to sleep soundlessly through the night. I am no longer waking up in the middle of the night feeling anxious, allowing me to feel well-rested and ready to tackle everyday! Will be a returning customer!!

From the owner: Apex Health & Wellness offers functional medicine, anti-aging, longevity, TRT, medical weight loss,…read morecomprehensive lab testing, preventative medicine, peptide therapy, IV therapy, regenerative medicine, and men's health. We focus on personalized, holistic care to optimize your health and performance. Book your appointment today to achieve optimal well-being.