I came to ECC in a time of crisis when my beautiful sister was in a near fatal car accident. I had…read morePTSD of sorts from the incident and was having nightmares. The grief was disabling during the day also and I was unable to work or do day-to-day tasks, my mind was reeling. I knew there was no way I could do years of counseling to get through it, I needed something fast to help me return to normal life. I called ECC and asked Melanie what she could do to help heal me to accelerate the process of trauma, and get results and relief fast. She introduced me to EMDR and Matrix Reimprinting. I had never heard of such a thing and didn't know the technology behind them , and truly thought they sounded like a waste of time and would not work. But I was desperate. After learning how they work on the brain and body and the historical proven results, I gave them a try. Much to my surprise I was shocked to see that not only did they work but they gave fast results and relief to my grief and pain and reeling thoughts that would not stop. The effects were so positive I couldn't quite believe it could be that easy... I still am baffled and SO incredibly grateful to Melanie and ECC for having these techniques to offer to our community. Thank you from the bottom of my heart!! I was able to quickly returned to normal life. I was also able to cope with all that came after the accident well. Later that year I also had a serious incident with a family member that I was feeling similar trauma about and went back to ECC. As the first time, Melanie was able to bring me through it quickly and painlessly with these amazing techniques that seem to good to be true. I have been back to ECC for my relationship too, and it truly helped me for over a year, with the guidance I received from another great therapist there named Kathy. I highly recommend these guys!

I had a really hard time clicking with my counselor here, so after 4 sessions I decided I should…read moretry somewhere else. It just wasn't the right fit for me. Since canceling back in August, I have been charged an additional $280 by them, split into random chunks of amounts ($25 here, $100 there...) and have literally been calling and emailing for over a month to get someone there to fix it. It would be fine if I heard something back and for some reason I am mistaken, but the fact I have received no response whatsoever is infuriating. Obviously disputing with my bank and will never go here again. Would not recommend.

Newport saved our daughter and set our family on a stable path to recovery…read more Last fall we were losing our daughter to mental health challenges, PTSD and increasingly unsafe behaviors. It took 3 tries to get her to commit to Newport, but after the first few weeks of adjustment, she made more therapeutic progress with the team at Newport than in all of the other interventions we've tried to date (years of CBT therapy, DBT skills, and peer groups) . We are now 3 months out from her discharge and we still have moments of stress but Newport put us back on the same team in terms of addressing challenges together and we have been super impressed with how our 15yo is using skills to navigate the tough moments. We are extremely grateful to the Newport team for everything they did to get through to our child and earn her trust in their process.

They do different types of therapy, art, music, gardening, going into the outside world called…read moreoutings, and more. There are so many wonderful and welcoming people to help you settle in. There are some strict rules but for your own safety reasons. Lots of papers will be filled out the first couple of days, but then you will be free to have fun! All the staff make sure that you feel safe and kinda make it feel like home. You really get treated like family, and everyone knows everyone. The nurses help you with any of your special needs. Everything will get taken care of. You'll get a call to your friends or family every day. You'll have school for 4 hours when the school year starts. But 2 hours when summer starts on the weekdays. But you have the weekdays to do fun stuff. It's really fun! It's not as bad as it sounds. If you plan on going, it can be rough for a couple of weeks, but then you'll get used to it, and the other clients can help you get through it. Everyone is very loving.

I was very impressed with Sue. My mom and I went in with limited time and with a desire to deepen…read moreour relationship. Sue was excellent at developing a plan for our sessions and keeping us on track. She is straighforward while still being empathetic and caring. I found her insight to be right on track as well as enlightening and productive. I highly recommend her for anyone seeking counseling.

Sue has really helped me and my husband become betterpeople. She is an excellent counselor. I would…read moredefinitely recommend her for marriage counseling. Sherry

Best psychological therapy I've ever gotten. Brought peace to my life by giving me tools to manage…read moreand overcome anxiety. There is no price one could put on a peaceful mind. Thank you Dr. Gomes.

Amanda is awesome! She couldn't have helped me better considering I've gone through many…read moretherapists. She genuinely helps and cares about her clients. Her office is also beautiful and soothing. I have been with her for a while and it feels like I can tell her absolutely ANYTHING. She's just wonderful.

I was living in a very rural area in the mountains, was between mental health providers, and had…read morelimited resources. One morning I fell climbing and injured my knee, so I went to an immediate care clinic in Kirkland (totally unrelated to Connections) for urgent attention to that. I knew I also needed to figure out how to get new Rx's for two long-term meds because I was literally completely out of them. The urgent care team that took care of my knee explained they couldn't help with the meds refills (which are controlled substances, I have ADHD and MDD), at least not right there at their facility on an instant basis, and I'd probably need to start from scratch and arrange a new patient appointment somewhere with a new provider . . . for "whenever" . . . you know how that goes! They were apologetic about their limitations, and sympathetic for my predicament, so they enthusiastically encouraged me to go straight to Connections which was literally just around the corner, saying I could just walk straight in there and get the meds sorted out. I was like: You're kidding me. No way. And they went: Yes, way! Go to Connections! So I did. Within minutes of arriving at Connections I was in a consult room with a professional psychiatric provider/prescriber. We reviewed my history and records, and I not only got my meds right away -- they also sliced straight through the normal hassles to get me a new mental health provider. In a flash, the process of selection, referral and scheduling an appointment with a new provider was done and dusted. Amazingly, it was also at my first choice, Medicaid covered, top-notch facility. So I walked out very squared away, and all set for the ongoing regular care I knew I needed to get set up somehow, but hadn't done yet. Looking around Connections that day, and gathering some info from staff, I left feeling that should I need it -- or anyone else I know need it -- here was a truly innovative option for accessing a great range of care, services, advocacy, and solutions. I was, frankly, amazed. I haven't had an occasion to visit Connections again since then, but I have recommended it to many others as a source of solutions. To my knowledge, they all had their needs met and problems accessing care and other resources quickly sorted out there. Wow. Just wow.

I really didn't think I'd write a review for this place, but now that I'm suffering from the PTSD…read morethe facility caused, here we are. I admitted myself after a phone conversation guaranteeing they had space and encouraging me to come in to treat very intense suicidal thoughts with intent to act. I was on my last leg, and my motivation was my boyfriend. The intake was great. They answered our questions and explained I would start on a 24-hour observation floor, then move to a room. They said I'd meet with a psychiatrist for medication options and encouraged honesty about suicidal thoughts, noting I was well masked and could lie to leave early, which I eventually did. On the observation floor, they sat me far from the TVs. I noticed they did that with everyone so staff could watch TV. Soon after, another patient was brought in. She threw food everywhere, threatened to kill staff, said she was sent to "kill all white people," then claimed she was white and God. It took far too long for security to respond. When she walked toward me making threats, they let her. I crawled out of my chair and was offered the bathroom for protection. I stayed there about an hour. Afterward, she continued wandering over to threaten me. When they tried to medicate her, she fought them, stripped, and was eventually allowed to lock herself in a room. They offered me hydroxyzine to sleep through it. I took it, but was too afraid to sleep. I stayed awake all night watching her. At one point, I dozed off and woke to her whispering, "I know you're pretending," after they allowed her to walk across the room to me while I slept. After 24 hours, they told me they wanted to send me elsewhere due to lack of space. After everything, I refused and said I'd leave instead. Suddenly, they had space. The voluntary floor had multiple empty rooms. During the six days I was there: no group therapy, no individual therapy (only med management), inconsistent rules about belongings, blankets, and visitors. A patient with lice was admitted and not disclosed, just given a hairnet that wasn't enforced. No outdoor time. Blinds stayed shut. No clear instructions for hygiene; I didn't have underwear for three days and wasn't given hand soap initially. It took four days to decide on medication, and psych visits were brief Telehealth check-ins asking the same questions. On my last night, a nurse I hadn't seen before threw away toiletries other nurses told us to keep, was rude, and treated us like children. I requested a pillow due to pain. She said no. I requested a blanket. I was told no. She took my eye mask and shined a light in my face every 15 minutes, loudly closing the door. Other staff had been careful not to wake us - she was not. She talked loudly at 1am. I couldn't sleep. I went to read, declined more medication, returned to bed, and the noise resumed. For the first time ever, I had homicidal thoughts due to sleep deprivation. I eventually cried myself to sleep, waking every 15 minutes. At shift change, a different nurse was able to do checks without waking me. I asked to leave. I acted fine, lied about my thoughts, and was discharged. While I appreciate the resources they offer to unhoused patients, the care stops there. I actively discourage people from going here. I'm writing this because I had a full-blown panic attack from flashbacks. I have nightmares that I'll be attacked if I sleep. This place is hell.

I've had a really positive experience here. They take the time to listen and don't make you feel…read morerushed at all. Everything is explained clearly, and I feel like my concerns are actually taken seriously. It's been a big help for me and I'd definitely recommend to anyone looking for a solid mental health provider.

I've been a patient of Michael Boas for a few years. He was a wonderful practitioner before…read moreSynergy. Now most of your communication goes through his receptionist via text message since they don't like to answer the phone, so communication is visible to the entire front desk, and because Michael rarely replies guy never know who you're communicating with. Michael used to be a quality over quantity provider however now he is the opposite, and $130 for a ten minute medication refill appointment, it's drive-thru drugs. I've referred multiple people to him and I thought I had established a solid professional relationship with this provider who has been prescribing me throughout a very traumatic time in my life but today he made it clear I am just another monthly subscriber, irrelevant and disturbing his back to back appointments. His compassion and empathy I see are a facade and only reserved for certain people at certain times of the day. Do not subscribe.