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Kirkland, WA

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Updated a few days ago

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Hotel California By the Sea - Bellevue

Hotel California By the Sea - Bellevue

3.6(19 reviews)
7.5 mi

First off I would like to thank all the staff and people that make Hotel California By the sea so…read morewarming and really treat you like a person and are there for you.It was my 4th rehab within one year. Not only did they address my addiction the helped me through my divorce of 20 years. Having said that I want to reiterate you comfortable they made it from detox to discharge no other place does it like them if I could give them 10 stars I would. I know there are rehab places flooded online trying to get patients in. But that's the difference between HCBTS they treat you as a human being not an insurance payday. So moving forward call Mel get admitted and they will change your life for The good. I moved straight into a sober living house called Oxford that they helped me get into it's been a game changer. I also recommend the alumni meetings either zoom or in person they make you feel like you can accomplish the world but remember take it one day at a time and work the system just know you can do it there lots of support and they do follow ups on your progress. I could go on forever about HCBTS. So what are you waiting for call Mel and your life will change. This review is looking pretty epic! Nice!

I was about to go into detox here. I re called around midnight to see if my insurance covers…read moreimpatient. The first person who answered was demeaning immediately. I hung up. I got a another call by the assistant director and more professional, but still demeaning, "it's midnight". I said "got it, understood". Then quickly realized, addiction issues never deals with time, and the amount of money this place requests, this is beyond okay. I called back the assistant director, no answer but said on VM what I said last sentence. Then, I looked up the assistant director's background - Real Estate history Only. Nothing related to addiction or mental health.

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Hotel California By the Sea - Bellevue
Hotel California By the Sea - Bellevue
Hotel California By the Sea - Bellevue

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Xiangping Pearl Ren, MD

Xiangping Pearl Ren, MD

2.8(16 reviews)
9.5 mi•First Hill

Excellent care. Nice staff. Very knowledgeable and skilled to handle sensitive medical procedures…read more I highly recommend Dr. Ren for pain mgmt.

I should have listened to the Yelp reviews…read more I've always believed that you can learn a lot about a doctor by observing their staff. That should have have been my first red flag with Dr. Ren. Her staff were curt and disgruntled from the get-go. On the day of my consult, Dr. Ren was an hour late. I understand that things can run behind, but this was a morning appointment. Furthermore, none of her staff bothered to let me know she was running so far behind. She didn't even apologize or thank me for waiting when I finally saw her. Later on I would learn that she billed my insurance for an hour of face to face time, when in reality I only spent a total of 20-25 min with her and her nurse. The consult itself was pretty good - Dr. Ren explained everything pretty thoroughly. The injection procedure a few weeks later also went well. However, when the injection failed to provide relief, I reached out to Dr. Ren twice for her advice but failed to receive a response. On the third attempt, her cranky staff told me I would not be able to discuss next steps with Dr. Ren until my three month follow up. Say what?? Thinking that was a misunderstanding, I reached out to Dr. Ren again. No response. I tried a fifth time. I received a response from her nurse, telling me that I had to fax in my pain report, which I had already done. I asked a sixth time to speak to Dr. Ren about my options. My referring doctor's office even tried to intervene to get a response. I tried again for the seventh time. Then eighth. At that point, I was done with Dr. Ren's disrespectful BS. Just as I was making an appointment with a new doc, her nurse called in response to my first message. She made up a story about why they hadn't responded to my messages - claiming that they didn't receive them all until that very morning. ?? That was a lie because we had previously discussed the content of these messages. In sum, I ended up making an appointment with the chief of orthopedic surgery, having surgery, and recovering from surgery all within the time that Dr. Ren's office wanted me to wait to ask follow up questions. Lesson learned. DO NOT GO TO DR. REN!

Newport Academy - c_and_mh - Updated November 2026

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