Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Dr. Michele Benoit operated on my mom there. Five days later, my mom died of internal bleeding…read morewhile she was still in the hospital. She never reached out to us or answered our phone calls after our loss.

I have used various departments in this hospital and have been so impressed with the service…read more The cherry on top was Michelle in reception on the oncology floor. She went out of her way to arrange an appointment for me with the injection room despite being very busy. This involved several messages and phone calls and she is so patient and professional. She is a real asset to Kaiser Bellevue. Edit - 12/18/24 - I know many people probably have had their own experiences but I have been blown away by how my problem has been handled. After my great experience yesterday, today I was helped by Stephanie Cunningham from Kaiser Tacoma. She called me several times, sent me messages and went above and beyond to help with my issue with my new prescription which has to be administered in a hospital setting. Feeling really positive about Kaiser today.

The only plus for this location is they have parking that will take taller vehicles than Capitol…read moreHill which has an absurdly low max. height for cars in their parking garage. But the still charge for parking. Kick people while their down? good job. I had to get a regular IV infusion medication on one particular visit last year (2025). They had just moved this particular type of infusion away from the dept that does infusions regularly, and instead was doing it family medicine, where they were not equipped at a basic level (I had to sit in an uncomfortable exam chair, or maybe it was table set to incline, with no armrests or anything. I felt like I was going to fall out of it the entire time. They definitely didn't have people experienced with infusions in family medicine. The nurse who jabbed me decided to start on the backside of my hand first? without even asking where I normally get my IV's or blood drawn. She tried twice and failed and it caused much pain while she was fishing around in my boney hand.. Why anyone would try to start an IV in my hand first before my arm makes no sense. I have good veins. I donate blood regularly and nobody has any trouble normally. The nurse had to get another person to start the IV, because they have a 2-strikes and you're out rule. The next nurse who seemed to have actual experience used my arm and got it on the first try, without any needless pain. After they started the IV and left me, I should say abandoned me, I looked up and realized they had not hung saline along with the medication. This medication can put an unusually hard load on the kidneys and is normally administered with additional saline so the kidneys aren't overwhelmed and damaged. Since nobody was in earshot or even in the room with me, I dragged the IV stand as far as I could without disconnecting it from the dosage metering device so I could reach a faucet and try and drink some water so there would be more fluid in my system so I might have functioning kidneys later. Not a good experience at all. There was literally blood dripping from my hand still from the failed attempts to find a vein in my hand. On another visit for work related injury I saw an occupational medicine doctor. He knew what he was doing. I like that guy. Too bad I don't plan to get injured at work again. I had an eye exam here. Almost in the same sentence the doctor told me he was retiring and wouldn't available ever again and, by the way you have cataracts now. Okay, that was kinda rude. Oh yeah, my most recent visit to get some imaging done there. the receptionist in that area handed me a clipboard with a questionnaire to fill out. I told her I had already done the same questionnaire online via the app already, and she said very rudely that I still had to do it by hand because the radiologist can't see online questionnaire. OK, what is the point of doing the online quesstionnaire then? oh and lastly, every single doctor at KP will ask if they can use a "dictation" application use another euphemism. Say NO! It's an A.I. bot that records you and your responses so they don't actually have to listen to you as a patient. Shame on KP for trying to disguise an A.I. app and not being truthful about it...in the name of cost saving, not good patient care.

Came for lab work, which was very quick and prompt. Also came up to pick up a prescription from the…read morepharmacy which was likewise quick and prompt. Came on a Tuesday at around 1 PM. Your mileage may vary.

Stopped by Kaiser in Factoria for a COVID shot and had a great experience. There was no line to…read morecheck in on the first floor, and parking was easy. After checking in, I filled out a short questionnaire to give to the nurse. My wait was about 12 minutes before getting the shot. The whole process was quick, organized, and only mildly uncomfortable. I'll definitely come back here for future flu shots or vaccines because everything was efficient and stress‑free.

This VM location is amazing! The staff are always kind and helpful. Usually the appointments go…read morequickly and easily depending on what you're there for. Their lab is a little slow, but their staff is so friendly and good at their jobs. Excellent care, upmost respect for patients.

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.

I came to Doctors of Bellevue-Redmond to get my green card medical exam done since they were very…read moreclose to my workplace and an in-network provider for my Premera insurance. We called them on a Friday to set up an appointment for the following Wednesday. When we arrived on Wednesday, the entire process was fairly quick and straightforward since we both had complete immunization records. Dr. Dudetsky was professional, courteous, and helpful. We had to come back a couple of days later to process the results of our TB skin test, and had a very quick visit once again. Results were provided in a sealed envelope as per USCIS standards, and the staff clearly knew what they were doing--definitely something you want when dealing with the government!

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

After my previous doctor retired, I started with Dr. Dong. She really goes above and beyond to…read moreunderstand everything going on and spends the time, when needed, to really get into it. I definitely get the vibe that she truly cares and is great at internal medicine. When an emergency came up, and I was hospitalized, Dr. Dong and her team were quick to get follow-up blood work ordered and office visits scheduled to make sure everything continued to get better. I'm glad I picked her to quarterback my primary care.

I have been to Swedish for annual preventive care for 15 yrs. Doctor retired and was seeing new…read moredoctor. Ask the doctor for additional blood test due to high cholesterol in the past couple years but was told that I need to be referred to cardiologists. The office charge for additional office visit for $235 this kind of question. Very disappointed. As a patient I don't feel comfortable asking question or expressing any health concern during office visit any longer. Please read review of doctor Catherine Dong at google and there are lots of complaint about overcharge and bedside manner. Very accurate.

We just began working with this wonderful center and they have been a true God Send…read more This place has so professionals there ready and willing to help it is beyond words. I have yet to find anyone who has been anything less than an advocate for my toddler and strength for me. They go above and beyond in order to assist those going through difficult times. I would highly recommend them.

My experience with this provider's billing practices has been extremely disappointing and, at…read moretimes, frankly predatory. After receiving a billing estimate that aligned with expected copays, my insurance (Premera) incorrectly processed the claim toward the deductible. Instead of proactively working with the insurer to resolve the discrepancy, the provider immediately attempted to collect the higher amount from me. When I questioned this, I was told estimates can be inaccurate, with no effort made on their end to investigate or advocate with the insurer. The structure of services also raises concerns. A straightforward pediatric psychological evaluation was broken into multiple billable components--intake interview, nurse-led evaluation, physician documentation, and results discussion--each charged separately. Additional "material fees" were applied for what appeared to be basic printed paperwork, on top of copays. Time overages during the evaluation were billed in small increments (10-15 minutes) at very high rates, quickly escalating the total cost. When the insurance error was eventually acknowledged and corrected, late fees were still applied during a period when billing had been requested to be placed on hold. Despite clear documentation, those fees were not addressed. Equally concerning was the tone of communication throughout this process--responses were often dismissive, aggressive, and focused on payment demands rather than resolution. The entire experience was unnecessarily stressful and required significant time and effort to manage. Patients should be prepared to closely monitor billing, question charges, and advocate for themselves at every step. Transparency and patient support were notably lacking here.

Medical Center located in Bellevue, 5 minutes off the 520…read more There are multiple businesses here, a VA outpatient clinic, dental offices and several medical offices. Parking looks sparse, but there's much more behind th e building as well as 20+ spots in the underground garage.

VA (Veterans Affairs) Clinic here is convenient to visit (free parking, elevator access, it's on…read morethe 2nd floor) and efficiently operated. Other non-VA businesses occupy this building also, just so you know. If you are a veteran and live nearby, I highly recommend you visit here.

I want to thank the entire staff at Sea Mar Bellevue. The…read moreman in charge of the area, the front desk and especially Jesus the nurse who attended to me and my daughter for COVID vaccine and COVID booster We were there on December 15 and today I will return with my daughter for her second dose. Jesus gave us an explanation of what he was going to do and made us feel very calm and comfortable and the best of all is that we did not feel any pain. Thank you, Jesus you are the best!

We have been attempting to get an appointment for days. Leave messages, get put on hold with…read morenobody answering, and speaking to somebody that says we will get a call back. Over a week and still can't get anybody to acknowledge us.

I've been on different forms of anti-anxiety medication since I was 14 years old. I decided to book…read morean appointment with Dr. Harn just over a year ago and my only regret is not reaching out sooner. Dr. Harn set me up with a variety of supplements that have reduced my daily anxiety to almost none. I have also noticed a change in my ability to sleep soundlessly through the night. I am no longer waking up in the middle of the night feeling anxious, allowing me to feel well-rested and ready to tackle everyday! Will be a returning customer!!

From the owner: Apex Health & Wellness offers functional medicine, anti-aging, longevity, TRT, medical weight loss,…read morecomprehensive lab testing, preventative medicine, peptide therapy, IV therapy, regenerative medicine, and men's health. We focus on personalized, holistic care to optimize your health and performance. Book your appointment today to achieve optimal well-being.