Utilising my Perks of being an employee and a really good experience overall. It's very convenient…read moreto get appointments and the staff is very helpful. There is a nice waiting room and coffee machine.

They do their best to accommodate your schedule needs. I've received great service. The doctors…read moreand nurses show empathy and have great listening skills

Stop looking and immediately book with Carrie!!! I have been in the search for a doctor that…read morelistens and truly cares and provides you with care that you need. Fantastic knowledge as well for perimenopause. I feel like a new person since I have been going to Carrie and so happy I found her!

I've had the best experience with Dr. Carrie. She truly cares about her patients and their health…read more I have multiple autoimmune issues that she has addressed with a treatment plan that have improved my symptoms positively. She never leaves a question unanswered and makes going to the doctor easy and stress free.

I had urinary infection detected in the lab work for yearly check, and she wanted me to repeat the…read morelab for same thing and setup another visit to get antibiotics prescription. I didn't think she cared about my health it felt like she is maximizing her fees for every little thing with as many repeat visits as possibly, the lab lady also said there's something wrong with dr Kaur's practice.

the most attentive doctor I've had in 20 years. She shows compassion and attentiveness in her job…read moreand makes a world of difference. I wish her all the happiness in this world.

Jean Dydell is great. I would definitely recommend her. She is a positive person and is very…read moreoptimistic. She is a great doctor.

I can' t begin to express how amazing my experiences have been with Dr. Dydell. She delivered my…read more1st child back in 2003. We moved to Rexburg, Id not long after, where I had my 2nd babe, AND one of the scariest "doctor" experiences I could imagine. The gal who delivered my 2nd was the local midwife's ASSISTANT - as the midwife (who'd been my "doctor" throughout the entire pregnanct) couldn't find the motivation to get to the hospital for the birth. Awesome. That was nice. We then moved to Rock Springs, WY for the majority of my 3rd pregnancy (horror stories abound from THAT place - though if you're in the market for an incredible family doc, Poyer is the way to go. She's fan-freakin'-tastic). And blessing of all blessings... we were back in Washington for the delivery of our 3rd. Do you have ANY idea how fabulous is was to be back in the knowledgeable and experienced hands of a REAL O.B.? Someone who not only knows what she's doing, but also knows how to treat her clients? My first trip back to her office, she popped into my room in between other patients, just to say, "I don't know if you remember me, but I had to come in and say hi!" I was already teary-eyed with excitement and sheer relief that I didn't have to deliver my babe in the hellhole that is Wyoming's Memorial Hospital (the building's nice, but the docs? Uh... wow). And then she has to be so stinkin' nice on top of it? I could hardly handle all the goodness that day held. And THAT is exactly why I came back to her for my 3rd little muchkin. She's brilliant. She will take care of and pamper you, not because it's part of her job - because it isn't - but because she really cares. And her nurse (Shout out to Vejay!!) is incredible. I literally can't say enough. Which is why this review is so long-winded. So, long story short... If I ever have another baby, I don't care where I'm living. I will be delivering with Dydell. Even if it means a cross-country flight and a three week stay in a local hotel. The peace of mind is worth whatever it takes to get to her.

Care for my mom. Radiation and Oncology…read more My mom has not experienced being loved like that on a long time. She went in for 22 days of VMAT and I have to say, EVERYONE, even the parking guys are showing love. The Radiation team in the basement are truly amazing and so caring. Validated parking when you go here. The only exception is you'll be lucky to find a wheelchair. Plan ahead. Call ahead to transportation. It's sad how few wheelchairs there are available at Buck.

I've now been in hold nearly a half hour trying to make an appointment and NOBODY EVER ANSWERS THE…read morePHONE!!!! FINALLY!!!! After 26:30 on hold, someone FINALLY answered the phone!!! Next time I will simply call Overlake Hospital and go there instead!!! I have much better things to do with my time than to wait on hold to make an appointment with a medical clinic that quite obviously doesn't value my time or me as a patient!!!

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

Thank you, dr Robert Olberg Very friendly, pleasant staff…read moreready to help and listen. Every concern was addressed.

Yup it is a family thing. My grandparents went here, my parents went here, my siblings go here, and…read morenow the next generation is making the rounds. It's not just a tradition, it's the confidence of having a doctor you trust. Superb experienced staff and on-site facilities and with the hospital right across the street (literally) they have extensive resources available to them. A lot has changed over the years, they've moved from a somewhat poky little building on 116th to a multistory mega-plex (across 12th from Overlake Hospital) and the appointment systems is a bit of a maze of "push 1 for... push 2 for.... push 3 for...." but eventually you'll get to speak to real person who will really care what you have to say. Edit: New address: 1407 116th Ave NE, Ste 200

I would not recommend using this facility for your infectious disease or your general practitioner…read moreneeds. Once my doctor retired they wanted to send me to three or four doctors to get the same meds I have been taking since 2007. To make it worse, I tried to get an appointment with an Overlake general practitioner for four months and have been waiting. Not to mention the other doctors they want to book me with for existing and long term meds with no intervening issues. I am convinced that this clinic is operated in a rigid and very non-holistic way, asking you to see a different doctor on different days IF you can get an appointment without waiting months, in order to bill as much different services as possible. I have literally been out of prescribed medication for two months and they refuse to refill even though I have been available to see the new doctor the entire time. The bureaucracy here is like nothing I have dealt with and l've used some of the best practitioners in the country, including in Los Angeles where everything was managed in a seamless holistic way with one provider who was there to deal with the ongoing and normal needs of the patient unless a bee issue arise and you need referral. Overlake is a big business with big bills and a big bureaucracy that will try to send you to four doctors for four medications (if you can get an appointment) even though you're medical history has not changed and your condition is perfectly stable. When I advised them I as having bad side effects from abruptly stopping a medication due to doctor retirement the reply was sorry you have to see try new doctor even though I can't get an appointment for months. Imagine seeking an appointment in February and being told we can see you in May. Stay away. Don't forget these are the corporate vultures who were in a scandal during Covid when they provided scarce Covid vaccines to their rich Bellevue donors. That's how they operate.

I've been coming to this clinic for several years now and found the providers to be helpful. The…read morefemale doctor I saw in the past no longer works here - she was amazing. My current provider is also good - takes time to hear my problems and makes sure to explain things thoroughly with me. I'm very greatly that my current provider helped identify the root causes of something I've struggled with for years. The front desk staff are also friendly. Only thing is that often times I need to wait at least 10-15min past my scheduled appointment time before I can be seen.

I have been a patient at this clinic for years and trusted my provider deeply, which is what made…read morethis experience so upsetting. At my most recent visit, I paid my $50 copay for an insurance-covered, in-network appointment. The visit itself was fine. Labs and a ultrasound were ordered, and we discussed a plan. However, when I went to check out, I was told that I am now required to either enroll in a mandatory "wellness program" for $29/month or pay an additional $50 per visit on top of my copay because insurance "doesn't pay the clinic enough anymore." I was told that if I declined, I would no longer be allowed to see my provider or receive care at the clinic. I declined the wellness program and left feeling blindsided and abandoned, especially while waiting on important test results. After I contacted Blue Cross Blue Shield to file a complaint and ask weather this was appropriate for in-network care, the clinic later contacted me and informed me that I was being released as a patient. Prior to that, my emails expressing concern went unanswered, and a prescription refill request submitted over two weeks earlier remained unprocessed. The only communication I received was my lab order. During the phone call informing me of my release, I requested my medical records and clarification about my prescriptions. I was told my "tone" would not be tolerated, interrupted mid-sentence, and then placed on hold indefinitely. I was not yelling or being rude, I was advocating for my health. Ending care under these circumstances, while prescriptions and results were pending and concerns were unresolved, was deeply distressing. I would strongly caution prospective patients to ask very clear questions upfront about mandatory fees, insurance-covered care, and continuity if issues arise.