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Shangri-La Kennels

3.7 (9 reviews)
Closed • 8:00 am - 12:00 pm

Services - Shangri-La Kennels

Pet sitting

Private dog training

Shangri-La Kennels Photos

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2 years ago

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4 years ago

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3 years ago

The runs are spacious and very clean. Dogs have individual spaces and are safe in their own private indoor/outdoor runs.

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3 years ago

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6 years ago

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6 years ago

Owner is super nice and our Lab Loves going there. Never had any problems! Very accommodating!

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10 years ago

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8 years ago

Business owner information

Photo of Donald W.

Donald W.

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8 years ago

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Petco

Petco

(28 reviews)

Since my review on 4/4/24, I received no call from Corporate to address the original complaint I…read morefiled after the last incident. I resorted to engaging the Better Business Bureau in an attempt to get some answers. At this point, I felt their disabling of my online access and banning my dog from their grooming services was a retaliatory effort due to the complaints the store has received from me. Keep in mind those complaints sought to address serious fire safety violations, OSHA concerns and poor customer service from Management. I finally got a response in late April from the Corporate head quarters and this is what they said (I won't hide one word from their response). "After reviewing the feedback from our groomers/store partners, it has come to our attention that there have been multiple instances where they have felt disrespected and treated unprofessionally by you during the grooming sessions for your dog. This has created an uncomfortable working environment for our employees, which is something we take very seriously. As a result, you will not be groomed at this location in the future. And while we wish that we could further assist you, we have policies that we need to enforce, and we reserve the right to refuse service to guests as we see fit." First off, this is news to me because I have had great interactions with the 2 groomers I have ever worked with. When I asked for the dates of these occurrences so I can cross reference them with actual grooming appointments, they failed to respond. Unfortunately the consumer is to be blamed in this instance even though none of what they stated was true. I have my suspicions as to why the store would make up something like this, as I know a couple of the workers there and they would make up stuff just to ban a customer out of spite. I would use this store with caution, given if someone like myself who puts thousands of dollars a year into the store gets banned for "NO" reason, but a made up story so the workers are not disciplined for their actions then it tells me everything I need to know about their brand, mission and how they treat loyal customers. There are dogs who I have seen bite their groomers who are still being groomed today, yet my dog has done nothing and gets banned. Hmmm double standard here or just personal preference on the part of the groomers to choose who they feel should get their services rather than the consumer decide who gets paid for their services.

I visited Petco two months ago after adopting my new dog. I knew that Petco prices were slightly…read morehigher than other option but the shelter had given me a discount certificate. At the checkout I redeemed my coupon and signed up for a member program which would have made the price difference a non-issue. I returned for my second visit a month later and gave my name and phone number for my membership privileges. They couldn't find my account and so charged full price. I will not be returning.

VCA Lewiston Animal Hospital

VCA Lewiston Animal Hospital

(9 reviews)

This veterinarian office sets the example that all other veterinarian offices should follow…read more Incredible staff, and always go the extra mile to care for and love our pets. Special THANK YOU to Denise, she is amazing. Whenever we drop our pets off and Denise is taking care of our pets, we are so much more at ease knowing they'll get all the love they can handle. THANK YOU so much for what you do!

My parents had been bringing their animals here for years and when I was older and had my own place…read moreI did as well. My mother was on the Board of the ASPCA back in they day so I always had a love for animals growing up. Never knew I had to cut my cats nails. Never had to when I growing up and all of my cats were fine. Brought my cat here and they accused me of animal abuse and said they would adopt the cat from me. I was beyond insulted and stopped bringing my cats here. I brought them to another Vet and was told I didn't nothing wrong. Your cats should be able to keep their nails short by scratching posts etc, which I have, but sometimes it doesn't help. The new Vet made me feel at ease. My mother (sometimes she brought him to appt) and I were also accused of putting my Pug in a hot car because of the anxiety he would get going to the Vet each time. I always cool off the car before putting them in and know to never leave a dog or any animal in a hot car during a warm day. I get that you have to be aware of some Vet owners but we had been coming to this place for years. With all our cats and dogs. I'm glad I left and found Lisbon Road. They are fantastic!!

Shangri-La Kennels - pet_sitting - Updated May 2026

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