Giving them a 4.5 stars for food, service and cleanliness. I got the kung pao chicken lunch special. Flavors were very good, and the lunch came with pickled cabbage and egg drop soup (with tomatoes and tofu). The soup was bland for me but I consume salt like nobody's business so I can't ding them for that. But, once I added salt and white pepper, it was great. I also ordered the orange chicken and chicken and vegetables lunch specials. They are for my kids to try because we get these at Panda (yes I know, not the same but they don't use MSG or most dyes). The restaurant is offering buy 2 lunch specials, get one free so it's $33 for 3 meals. They packaged to go meals and soups in nice containers that aren't those ridiculous styrofoam clam shells that leak all over . So extra points for that. I then added an order of lo mein to go just for my kids to try.
Today, I decided to try the food at Shanghai Haus after my kids saw the restuarant while we were eating at La Tia. I went inside, asked for a menu and asked if they used MSG. I don't eat Chinese food out much because of this. There were two young ladies there on the day we came to ask about MSG. One did not speak English, one did fairly well. Admittedly, the communication was not the best but when asked if they used MSG, the lady who spoke fair English came up and said yes they do, but said I can ask that it not be added. I repeated what she said to confirm that MSG can be omitted. She said yes again, and that that not for every dish can have no msg (which I understand because some sauces or seasonings are not house made).
Here is where I need clarification and want to let others know: I became aware of my MSG sensitivity for at least 20+ years so I always ask. Doesn't always mean that I won't eat at the Restuarant, just means that I can't beat there often or take my kids, one of which has a sensitivity. I fully familiar with how my body reacts to MSG such as the back of my neck tingling, but the most tell tale sign are the bumps appearing on my neck and face area. Anyone who knows me well will start seeing them appear on my face and forehead. Today, after I ordered, I went to wash my hands. In the restroom, I recalled that I did not ask them to omit the msg so I literally ran out, wet paper towel in hand, to ask that no msg be put in any of the food. My little 9yo is also very sensitive and it causes itches on her legs. Both the gentleman who spoke perfect English and young lady who served me told me they don't use MSG. I just assumed that meant they didn't add it to my meal (based on the information from the previous drop in). Within 30 seconds of me asking them not to use msg and the nice man telling me they do not, the food was delivered. I ate all of the soup, the pickled cabbage and 1/3 of the kung pao chicken bc I wanted to have my husband try it. As I was packing up the left overs, I felt one bump on the left side of my neck, below the ear. This meal is my first meal of the day. I fasted and had nothing but black coffee. As such, I know it's not any other foods that I have eaten. Itching around the face has consistently been signs of MSG sensitivity for me, and I say this with 20+ years experience. Also, when I ordered the side of lo-mein, I again ran up to tell them please no MSG, and again, she said they don't use MSG. I don't know if it's in the sauce or soup or what. Have not eaten the other dishes as they are for my kids but now I am a bit worried about the MSG/not MSG. I will see if I react to the other meals, and adjust my rating. The deal breaker for me is the transparency. Food places need to be honest. Most people don't care. Most restaurants use it in some form (seasoning mixes). I don't have a true allergy and won't die from it, but I don't want to itch all day and don't want my little one to either. I can go into the science of MSG being naturally occurring as it's a yeast but I know many places, of all cuisine type, use it. I just want honesty when I ask. So let's see how it goes. I'll update soon. Updated my rating bc they took the time to very thoroughly explain and confirm they do not use MSG. I feel comfortable taking my kids here and whatever it may be, it did not persist or worsen. read more