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    Shane's Septic Pumping Service

    5.0 (3 reviews)
    Closed 8:00 am - 4:00 pm

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    3 months ago

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    9 months ago

    Great customer service and all around A+ company. Knowledgeable, courteous and a true expert in their field.

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    3 years ago

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    Drain Terrier

    Drain Terrier

    (101 reviews)

    My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

    I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

    Rob's Septic Service & Porta-Pot Rental

    Rob's Septic Service & Porta-Pot Rental

    (2 reviews)

    I have used Rob's Septic twice now.. once to pump the septic at a home we were selling and once to…read morehave porta potties set up at our wedding venue. Both times they were amazing. They are very helpful, informative and very friendly and they do an excellent job!! I would refer anyone to this company.

    I was referred to this business by my realtor I had used 6 years prior to buy my home. I am from…read moreout of state and still after all these years not really networked into the area of quality services. It was an amazing referral. I was in some big troubles. I had a plumber arranged to come out first. Not knowing what the issue might be I called Robs service and scheduled him to come out days after the plumber just in case there was a need. Sure enough the plumber diagnosised a septic not a plumbing issue. I called Robs service and they gave me excellent not good customer service. He came out the next day and saw me as a rushed case. Let me tell you when a plumber says your septic is full don't use the toilets or showers or dishwasher or laundry your in some big kind of trouble.. Rob had never serviced my home but because of my situation he made me a priority. Can't tell you how impressed I was. Oh I forgot in my first call to Robs business his wife took it upon herself to not only pull my information on the layout of my septic from the county but called back to ask if she could send me a copy to help my plumber find my clean outs. Come on that's crazy customer service. I hadn't scheduled her service for a few days out there was no rush to do this on her end. But she saw a need that I had no idea I needed. Cause within the first 5 minutes talking with the plumber he was asking me questions I wouldn't of been able to answer as everything is under ground. Only her diagram from the county saved the day and much money out of my pocket with the plumber.. I wish I could give more stars... I highly recommend this company it's where customer service lives...

    Shane's Septic Pumping Service - septicservices - Updated May 2026

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