Great service. Very fast response time. Returned my call in less than an hour and was at my house…read morebefore the end of the day.

Straightforward information and pricing which was more competitive than other highly rated Yelp…read moreservice providers. Very friendly and efficient. Bryan showed up on-time, explained what he was going to do, and was done quickly. I will use them the next time I need septic service and would recommend them to anyone else in the market for septic services.

Very fast, prompt, and friendly service. I have used them twice and have been very pleased with the…read moreprofessional and quality work!

Did good job. Came on time. Pumped the septic. Cleaned up after. I would hire again. No I will not…read moreadd anything else. This is stupid. I already said all I wanted to say.

Fast, affordable, professional, and clean! What more could you ask for?! Seriously, they saved me a…read morelot of money and got it done quickly and left no mess.

Ryan was incredibly helpful in determining a major issue in our main line. He was knowledgeable,…read moreconsiderate and friendly. Highly recommend.

My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

I've used this company for years, and have never had a problem. They communicate well, show up in…read morethe allotted time, are always friendly and informative. They sell their own septic treatment packs, but don't push them on you. They are always the company I recommend when someone asks. Their pricing is very competitive with others in this field and area.

Awesome service! Answered the phone which these days is half of the battle. Knew exactly what we…read moreneeded and showed up on the dot. Made recommendations on how we could better maintain the system and offered additional services without any pressure. Very satisfied and would highly recommend!

He came out the same day, quickly assessed the scope of work and resolved the problem quickly…read more Would absolutely hire again!

This is not a very reputable company. We called for an estimate because we were having an issue…read morewith our septic, not knowing what it was or what needed to be done we called these guys out and asked for help and a quote, ready to fix the issue. After receiving a quote we immediately got on the phone and ready to refinance our home to securely correct any problems (which were caused by the home builder). Ready to call David and set up an appointment to get to work, the health department shows up with allegations called in by David. Needless to say we went with another company and fixed our issue.. I would not recommend this guy to my dog. That was a very low blow and you sir, lost out on nearly $100,000.00.. ​. It doesn't pay to be unprofessional and a jackass!!!

I have used Rob's Septic twice now.. once to pump the septic at a home we were selling and once to…read morehave porta potties set up at our wedding venue. Both times they were amazing. They are very helpful, informative and very friendly and they do an excellent job!! I would refer anyone to this company.

I was referred to this business by my realtor I had used 6 years prior to buy my home. I am from…read moreout of state and still after all these years not really networked into the area of quality services. It was an amazing referral. I was in some big troubles. I had a plumber arranged to come out first. Not knowing what the issue might be I called Robs service and scheduled him to come out days after the plumber just in case there was a need. Sure enough the plumber diagnosised a septic not a plumbing issue. I called Robs service and they gave me excellent not good customer service. He came out the next day and saw me as a rushed case. Let me tell you when a plumber says your septic is full don't use the toilets or showers or dishwasher or laundry your in some big kind of trouble.. Rob had never serviced my home but because of my situation he made me a priority. Can't tell you how impressed I was. Oh I forgot in my first call to Robs business his wife took it upon herself to not only pull my information on the layout of my septic from the county but called back to ask if she could send me a copy to help my plumber find my clean outs. Come on that's crazy customer service. I hadn't scheduled her service for a few days out there was no rush to do this on her end. But she saw a need that I had no idea I needed. Cause within the first 5 minutes talking with the plumber he was asking me questions I wouldn't of been able to answer as everything is under ground. Only her diagram from the county saved the day and much money out of my pocket with the plumber.. I wish I could give more stars... I highly recommend this company it's where customer service lives...

Read the whole whopping two reviews from 4 years and 7 years ago. Asked for local recommendations…read moreon social media, which majority were Honeybee. With mixed reviews decided it would not hurt to give them a call and feel it out for myself. My initial was was with Katie to schedule for service. 2 weeks prior to service date, called and confirmed with Kim the appointment. The day prior received a courtesy call reminder from Kim as well. Spoke to Kim the morning of to verify that the ground wasn't slushy from unusual amount of rains received this season. Greg arrived promptly for the service. He was very professional, helpful and worked diligently to give our system the care it needed, but also treated us as the most important customers ever. This gentleman certainly left a wonderful impression and represented the company very well. Overall, pricing was very reasonable for the service. Scheduling and interaction with Katie and Kim was excellent. Service provided by Greg was top notch. Honeybee gets 5 stars from me because Yelp won't allow me to grade higher.

Don't use there tech was POUNDING on the Concrete with a Hammer !!!! Used them for many times for…read morepumping out our system !!! But NO more !!!!