Called these folks to remove some squirrels and repair damage they had done to roof. A few weeks…read morelater, there is still a large hole in the roof and squirrels in the attic. Have called numerous times and requested they call us via their website but no response.

I had squirrels living in the tunnel created by steel siding installation under my eaves. I called…read morethis company to patch the entry location as I am not supposed to use ladders. They arrived and patched the entry location and cut a hole in my siding to attach a trap to catch any trapped squirrels. Before sundown that same day the squirrel removed the patch and made his escape. I emailed the company and told them about this....got no response. After some time I got some metal mesh and fixed the patch myself. I also removed the trap and covered the hole they had cut. I requested a partial refund since I did all the work and they had not helped me at all...got no response. I emailed again later and asked fora refund...guess what?...no response. Unless I decide to file a small claims complaint I am out $300. Beware!

We had our chimney cleaned and they recommended that we spend $850.00 for a chemical clean, $850.00…read moreto repair a chimney crown, and $350.00 to replace the chimney cap. Seemed a little price so I called around for a second opinion and was able to get the chimney chemically cleaned for $399.00. He said the crown was not in need a repaired and the cap was fine too. When he observed the chimney, he could not believe we had it swept 2 weeks ago.

I got in touch with Rich at Right Way Chimney via Yelp, here and he was prompt to get back to me…read moreand schedule an appointment. He was on time and explained everything as he cleaned and inspected our chimney. He was also extremely careful to keep his working area covered, which was of course appreciated. The quote for the work was right on target and a great value. I definitely recommend him. I'll certainly be calling on Right Way Chimney when it's time for another chimney cleaning!

Absolutely the best in the business! I have used this business for the last 14 yrs. Had my stove…read moreinstalled by Jeff, original owner. Had Chris, after Jeff left, for years & years. Now Logan, Chris's son. So very fortunate this awesome young man is taking over the business. He came out within a week after I called. Cleaned the chimney, AND vacuumed the very bottom part! Really needed to be done! He takes pics w/ his phone to check out the progress. Really impressive! Highly recommended! We feel absolutely safe burning in our wood stove for this season. Thank you Logan!

Warning. I gave a $1550.00 deposit to Chris at the Fireplace shop in Stephenville to install my…read morewood burning stove. He said he'd call me Monday to schedule the installation. By Friday I hadn't heard from him. I left him a voice mail for him to put me on the schedule. He called Sunday night saying his truck broke down but he could install my stove on Thursday since I had my stove. Wednesday night he called to say he need to bump me to Monday because he needed to take care of another customer who had been waiting 3 months for his install. I told him if it wasn't installed Monday I wanted my deposit back. Today (Monday) he didn't show up at our scheduled time. I called him and he said he was working a job in Weatherford and would be by later. He called me two hous later saying he was waiting for the contractor then he'd be over. Oh, also his son was looking "green around the gills". He called an hour later saying he was taking his son to urgent care then he'd be over. Called an hour later saying he was at HEB but he's on his way, it was 4:15 I asked if he'd be able to complete the project being so late. He said he would do it. He got to my house at 5:00 pm. He did a couple of things but wasn't able bodied enough to maneuver in the attic. My husband had to help him. He said he didn't have an elbow and would have to come back. He unloaded the parts for our job into my carport and left. We called him to pick his parts up because we didn't trust him to return to install the stove and he refused. He plans to keep our deposit without installing our stove. Chris is unprofessional, unreliable and a crook. I would never recommend him.

Installation very good. The first fireplace logs I selected…read morein February were not suitable because my chimney was not in good enough shape. I wish they would have inspected my chimney before I ordered that fireplace log set. We wasted weeks having to reorder. It was the end of March before I got the new set installed. Now it will be many months before I even use them.

I had Fireplaces Plus out to do a checkup on my gas fireplace. They found a major problem. Once…read morethe part came in, they scheduled me immediately. The technicians were knowledgeable, courteous and efficient. I can definitely recommend them to keep your fireplace in good working order.