Have used the Decatur office for 15 years. They have undergone several staff changes in the past…read moreyear and from insurance problems to scheduling to filling prescriptions- they don't seem to be able to keep up the standards they once had. The office manager seems clueless about actual dentistry.

I tried making a new patient appointment here, but was met with rudeness and unresponsiveness. I…read morehave worked in the dental industry for several years and understand how valuable reviews and first impressions are for new patients. I'm glad my time was saved, but sad things didn't work out differently.

The ladies of Dental Associates are always so lovely to myself and my son. We have been going to…read morethem for the last 7 years and have always had a wonderful experience! My son had a terrible accident with his front teeth in elementary school and they fixed them and we have never had a problem with them and he's almost 14!! My teeth are very sensitive and I never leave there with them hurting. I highly recommend their office for cleanings and any other special care you might need!

Dr. Betts and his amazing staff make going to the dentist less painful. Dr. Betts is experienced…read moreand compassionate and really cares about his patients and our community. My boys call him the "good dentist!" He's available during emergencies, and I can usually get same day appointments. I enjoy seeing Tammy and Mrs. Betts and all his friendly hygienist during visits. They make you feel like you're important and you're time is valuable.

From the owner: Decatur AL dentist, Dr. Betts, has been the dentist of choice for North Alabama families for years…read more From children to grandparents, and everyone in between, Dr. Betts and his staff offer dental care for the entire family. So, why have so many families chosen us? We have a goal of putting every patient at ease We listen to your concerns We pride ourselves on communication with patients; there are no surprises We help create beautiful, healthy smiles for everyonein the family We offer many affordable payment options

Came in for a cleaning today. Wanda the hygienist was very thorough. My teeth were so clean..can't…read moreremember when they felt so clean..Wanda was friendly and professional. Time well spent. Thanks Wanda

I had severe infection and swelling with an exposed abscessed. I looked into it a little bit but…read morehad no idea people have problems with Aspen as a whole. I understand they deal with a lot of people on the daily but some of the things are just inexcusable. You still have patients who pay money for you to treat them. Dont listen to the machine prompts on the phone for confirming your appointment. If you do, it will send you to an AI assistant that they apparently don't have access to knowing you confirmed with it. I called this TWICE. Once to confirm it, and another to see if the "ai assistant " actually confirmed my appointment and it said it did. This feature shouldn't even be here as a whole if its useless. Make sure you confirm it with someone from the office OR they will reschedule literally the hour of the appointment. The dental assistants are probably the best ones that I interacted with. Receptionist is friendly and just doing her job despite it being inconvenient for a lot of people. Again, I know that this place is very busy. You can still write dental plans though, I don't understand why every time I went in there someone was confused of the care/game plan. My initial visit we planned to pull the tooth out that was causing me a lot of problems at the moment, my first molar. I knew I had more problem teeth but that one is what I needed care for first since it was causing me pain that kept me up all night, swelling, etc. I guess despite discussing this tooth the dentist that was scheduling me decided to write in a whole other tooth, despite it being verbally and thoroughly discussed. On the day of my appointment it was near closing, my dentist refused to wait for the anesthesia to kick in on my tooth despite already attempting to make it loose, drill into it, and yank it. She left me with an incomplete extraction and sent me on my way. Got rescheduled for two days after. The next appointment I got another dentist. He started immediately trying to talk to me about my other teeth, which was a bit pointless since I was of full acknowledgement of it from the initial exam. I guess we all got lost in the plans (it wasnt fully discussed-- and now looking on the paper my initial dentist wrote down the SECOND molar for the care plan. which I KNOW FOR A FACT. Was not the one she tried to pull Monday. The one we discussed the whole time). We went back and forth a little bit, he was professional but it still was redundant. He tried to talk me into a root canal on the tooth that was already attempted to be extracted-- which I declined for root canals all together. Then he suggested pulling the second molar AND the first on the same day, which wasn't discussed. He refused to believe that my first molar was attempted to be pulled. I understand something was written differently on the paper, but I don't understand why I was put up to question. He brought in the dentist from Monday to confirm it. It felt like a weird humiliation ritual while she tried to make me look like a liar. Speaking to me slow, continuing to argue with me. She claimed that the reason why my tooth wasn't pulled Monday is because it was "hard to pull" since it was impacted in my mouth. Which we both knew was false and NOT the tooth she tried to extract.Why? Why wouldn't I remember you sticking a needle into my inflamed gum of my first molar as you tried desperately to numb it? I felt absolutely everything. So I remember good and well what tooth you tried to pull out. Even with all this, why wouldn't someone remember the tooth you tried to yank out. I went home with more intense swelling and Monday from her failed extraction so of COURSE I remember it. Still I dont need to prove myself. After a bit of going back and forth they finally just agreed to pull the tooth. The dentist DID NOT check my blood pressure at all before jumping in, which could be dangerous. Luckily it was quick and easy and he went to work fast unlike the first time. Had some troubles with my antibiotics and refused to call me back. Thanks Aspen

Although there is a wonderful environment they are just trying to get every penny they can from…read moreyou. They don't communicate well with your oral surgeon and I have been trying to get my implants finished for over a year now, most expensive choice you shouldn't make. In addition crowns cost way more than they do at other dentistry's, unless you have money to burn I would go elsewhere.

From the owner: Alabama Smile Builders is a friendly General Dentistry Clinic with Dr. Paul and Dr. Justin Bishop…read more We provide many services including cleanings, fillings, crowns, braces, sleep apnea tests, TMJ help, and Botox to name a few. Our focus is to help people become healthier and have a great smile they can be proud of!