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Shan

4.7 (6 reviews)
Closed • 10:00 am - 7:00 pm

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CHANGE Lingerie

CHANGE Lingerie

(39 reviews)

$$

Queen Street West, Entertainment District, Downtown Core

RUDE RUDE RUDE!! Beware if you decide to buy anything from…read morethis store. Check ALL items at cash as they did not have correct styles once I was being cashed out. Lord help you if you have any customer service issues. I highly recommend you cross the street and shop at the reputable lingerie shop across the street. I will not make this mistake again!!

Something happened to this store. New management? I've been…read moreshopping here for years and years, but I'm finished. I kept going back because of my good history there, but the last three times I made purchases there, they ended up being SO UNCOMFORTABLE. They're so clearly not my size. I've almost started crying in the middle of the day because of how bad they felt. I gave them all a few tries because the sales people insisted that they would stretch and become comfortable. The worst thing is when I went one last time to try and show them how badly my last purchases were fitting. The woman was SO RUDE. I think that she's the person who runs the store, now? I didn't even get an "I'm sorry you were uncomfortable." She bared said a word, just frowned at me. Then, when I put on the bras to show her (the one I put on had a cup that was at least 2 sizes big, it dug into my arm pits and had a ton of extra space below the breast) she just told me that it fit properly. I've been buying specialty bras for over 20 years. I have some idea of how they should fit. She just frowned at me and said that it fit. She didn't offer to show me a different size or try to fix it the situation at all. I was insulted, dismissed, and made to feel like I was the problem. I promise that I wasn't being rude, even after my third and final bad purchase. I just needed her help to fix the problem, but apparently she found this to be an insult and could barely be bothered to look at me. All she did was tell me that I was wrong for being uncomfortable. I hope this place closes so people aren't treated the way I was.

Scotch & Soda - Storefront

Scotch & Soda

(2 reviews)

$$$

Downtown Core

Recently got one of their sweaters and I'm loving it!! The product is of amazing quality and can…read morewithstand moderate winter cold (especially great for Canadian weather). The material is not 100% polyester and it has great quality for such a low price!. The advantages this sweater has is amazing. its great for cozying up inside and working on tasks. 10/10 product that I highly recommend.

I LOVE Scotch and Soda. I've been a big fan of their clothing for quite awhile now but I've mostly…read morebeen forced to admire it from afar (AKA online window shopping) or by snapping up the few pieces that make it into some of the local boutiques in my city. I was absolutely thrilled to get the chance to shop at a store filled with their clothing. While the price-point here can be a bit of a shock to some people, the craftsmanship is definitely worth it. Everything is made of high-quality materials and features styles that I would consider "classic, with a twist". I wanted everything I tried on but sadly I had to be selective. Luckily Scotch and Soda always seems to have a decent sale going on. I was able to grab some great pieces at 40% off. The service at this particular location was attentive but not too pushy. The gentleman assisting me was really helpful when it came to picking out sizes and giving me advice on caring for the fabric. I was glad to see that Scotch and Soda lived up to their reputation in person.

Shan - accessories - Updated May 2026

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