We walked by this place recently by accident and as a dog owner, we decided to go in and play with some pups. They simply have too many dogs. They had 4-5 dogs in each of these tight squared spaces. Easily over 60-70 pups. A lot of them looked depressed. I can definitely see how all these reviews about the dogs being sick easily being true. read more

Bought my Dogue De Bordeaux from the Lynbrook store back in 2014. I don't care for the staff but the puppies are beautiful. I know I paid a lot for my pup - $2600 but I don't regret it one bit. He's in excellent health for his breed. I received a his papers and lineage which is champion bloodline and he shows it. I get stopped by people all the time on the street asking me about him and if I'll be breeding him. He's turning 4 and has the best temperament and no medical issues at all. I didn't appreciate the pushy sales people but I have a lot of experience with dogs and different breeds and I got more than what I could ever ask for with my pup. Thats why I'm giving 5 stars. read more

Extremely rude staff. Not helpful. We came to browse and they made us feel so uncomfortable we walked right out. Would never go back

They purchase from Mills where puppies are massed produced without care of parents or pups menal or physical health. They charge outragous amounts for poorly breed animals that are emotionally stunted in most cases and taken from the parents too young. If you purchase a pup from a place like this and have problems blame yourself... people who continue to support the inhumain conditions and treatment of dogs in puppy mills are the reason they exist. DO YOUR HOMEWORK... an animal is NOT a WHIM purchase. I did not purchase from this store, would never so much as spend a dime in it for anything. I have an 8 mth old pup the owners surrendered to our rescue after he was mislead about just about everything and only had the pup not even 2 mths when he realised he was in over his head and both he and the pup needed help. Money is all this business cares about... not the pups and certainly not the customer. Don't delude yourself into thinking they care. read more

Don't buy from this place just don't my moms friend bought a dog from there and within a week it died and then the sell sick dogs from 1000 dollars and I'm like why sell sick dogs and not give every dog a checkup on there health to make sure there healthy and then they over price the dog the first week I went there was a dog I was in love with it was two months old but it was 4 thousand dollars and then I check then next week they upper the price to 5 thousand dollars after I asked the girl questions she was very rude and thought I was dumb and saying oh these are living creatures I'm like i know there living creatures but they probably don't since they sell animals that need medical care and help and they just upper the price as the worse excuse they claim they upper the price because of the pandemic that's just wrong that's the dumbest excuse the pandemic is really bad but you don't have to upper the dog over 5k..- read more

Walked out with kennel cough myself lol this store is joke, about 7-8 dogs cramped in a space only meant for 3. Prices are a rip off, and all the dogs look dead or uninterested, really sad. I thought my local pet shop was bad but this store takes the cake, its terrible. Buy anywhere BUT here. read more

They sold me a sick pup. The pup passed away within 24 hours of purchase and two doctors both told me that he had been sick for a vey long time. They both confirmed that his passing was a 100 percent the pet stores fault. I am convinced they knew he was sick and they target first time pet buyers. When getting my full refund since it was obviously their fault, the staff was rude and heartless. Not one apology. That poor little pup was suffering and who knows how many others are suffering as we speak. Please do your research before finding a pet. Adopt!! Or if you must, buy from a reputable breeder who treat their animals the way they should be treated. With love. I wish I did my research because come to find out this place is actually known for selling sick puppies. This place absolutely needs to be shut down as well as all their other locations or any other facilities that do this!! This is inhumane! read more

I bought my dog from this place and I must say they were super helpful and truly care about their animals and customers. I recommend this place and would purchase another pet from there even though I live in Staten Island over 30 miles away. read more

We bought our pup at Shake A Paw and the buying experience was pretty good. We were assured that the dog was not from a puppy mill and were shown photos of the parents. Shortly after we got home we noticed that he would have coughing spasms which lasted for about one minute. I consulted with the vet at Sunrise Animal Hospital (recommended by the store) and was told that it was a reaction to food. The dog still has the cough but it is not frequent. I learnt about the kennel cough after watching Animal Planet and decided to check the reviews the store. It seems to be a pattern. I am writing this review to add to the call for legal closure of "puppy mills" and the strict regulation of dog reproduction. I am glad I "rescued" our dog and now he has a great home. read more

Please don't come here if you are a dog lover like me. I bought a male poodle from them for 2200 at 4 months old ( way over priced) but I didn't know any better when I first went in here a few months ago. He is an amazing dog but this place doesn't care for the animals. The dogs are sleeping all day long and don't care to jump and play with people that come around in search for a dog. I watched a worker yank the back legs of a dog who was clearly scared of him out of one of the cages, he brought the dog to the back then put him back 2 minutes later. Again I wonder what happens in the back that makes the dogs hate the workers so much, and why are all the dogs always asleep?? When also at another cage, I saw a tiny yorkie getting bitten and stomped on and he wasn't playing back. He was shaking when I picked him up and was so scared, I asked a worker to move him to a younger smaller section and they didn't. They put him right back and the dogs continued to do the same thing. Also if you do so happen go to this place feel the dogs. They're so skinny you can see the ribs of some short haired dogs. I was in here again to look for another dog to buy but couldn't stand to look at the abuse anymore. Go 20 minutes down the road to vanity puppy. The owner cares for the dogs and has a huge selection. Don't buy a dog from here, they're not taken care of well. read more

Where do I begin? I contacted shake a paw interested in an animal and they told me that for the price I would have to come in. So I went in and they wouldn't tell me the price until I played with the puppy. I see their tactic but they cannot fool me. I was in love with the dog but def not the price. $2,400 for a jack Russell terrier. That's absurd. There are so many puppies who could go into a loving home if they weren't all about money. I've seen prices like 800 but 2,400 is something new. In the condition that they are in I pray they all survive read more

So happy with the staff especially Kristin! she helped us find the perfect puppy!

If I could give this place zero stars I would. This is a puppy mill! We went here to look for a puppy. They had a "special" buy three dogs get one free. Who does that. There were at least 5 dogs to a cage, feces everywhere. I walked by one crate and there was this one puppy in the corner under the water bottle being stepped on by the other puppies in the cage. I reached in to pet him he didn't respond or move. I called a staff member over to bring it to their attention and they said he was just being lazy. I walked around for a little more and came back to check on him and he was still there being stepped on. A well dog no matter how tired will move or at least react when being stepped on. I again asked another staff member about the dog and this time asked him to pull the puppy out. They again tried to tell me he just ate and was tired (all the other puppies in the cage were running around) I was petting him trying to give him as much love as possible and asked to hold him. The employee told me I couldn't and he had to put the puppy back in the cage because he was in the middle of a sale. And dropped the puppy back in, again the puppy didn't move. At that point I had to leave because it was just so heart breaking. Btw they also offer financing. In my mind if you don't have enough money to purchase an animal you certainly don't have the means to take care of it. Please do not shop here!!!!! read more

All Shake a Paw's sell sick dogs. Extremely cheap puppies at high mark up. Avoid this place at all costs. They put up a really good front with nice stores and unusally convincing employees. However, I have bought two dogs from there both were extremely sick and needed hospital visits and extended stays to get rid of pneumonia, dysteria, and yeast in their ears read more

I cannot be more upset by the quality of care the puppies at this establishment receive. The animals are left in tiny, dirty areas and the sales persons are not knowledgeable about animals/products sold. read more

This place absolutely sucks!!!!! I can't say that enough! We've had Pebbles for about 3 months and I have spent most of that time tending to her medical needs (running to the vet once or twice a week, feeding her countless amounts of medications which is to say the least a trying experience, not to mention all the added expenses). Honestly, all that "work" wouldn't bother me so much if she wasn't just as sick now as she was when we got her. Which leads me to another issue I have with this company, their supposed "insurance" policy, is nothing but another sham. In the contract, they claim to pay for a $1000 of medical expenses in the first year. Most would think, what a great pet store, but that's definitely not the case. These people are attempting to cover their asses because they know they are selling you sick dogs, and they pretty much force you to go an affiliate of theirs, Sunrise Animal Hospital, which sucks just as much as they do. The receptionists are rude, they're EXTREMELY disorganized, and they talk you into thinking your dog is fine most probably to avoid giving you medications that Shake a Paw doesn't want to pay for. Pebbles, now has gastritis, a continuing upper respiratory infection that has gotten so bad, because she has had it for so long, that it has started doing serious damage to her lungs and trachea. DO NOT BUY A PUPPY THERE! Do yourself a favor, and go to a breeder! read more

Unprofessional. My boyfriend and I were interested in a dog and asked to see it. We were told that if we "aren't leaving with it today, we cannot play with it". How do you know if you are going to adopt a dog if you cant spend time with it? Another time, we asked to see one of the adult dogs and a worker gave us a hard time saying that they dont like to take them out. read more

I bought my golden doodle mini Duncan from the lynbrook location despite the terrible reviews and rumors. First off, i will say he did develop a cough and was found to have giardia; that being said, they pay for the first vet visit and the medication for the cough and parasites. I expected this to happen so i wasnt disappointed- both were gone within 2 weeks. 2 months later, Duncs is one of the cutest, smartest, and well-behaved pups ive ever owned. Yes that may be due to his breed, but in regards to the pet shop he has no deficits and is a fully healthy pup. Yes he was expensive and yes he was worth it. The place was clean and the process was fast. Remember- some breeds are prone to certain health problems (ex: bulldog, french bulldog, sharpei) so do your research. I have two standard size doodles at home (one rescue and one from a breeder in Syracuse) and i highly recommend both golden and labradoodles... Zero health problems after having them for 7 years now. Hope this helps!! read more

Best place to buy a puppy. Staff was very friendly and just an overall clean environment. I recommend all looking to buy a puppy to stop buy and give them a chance. read more

I just walked by the store and couldn't help walking inside to visit the puppies. the store is very clean and no smell at all, the puppies are in open glassed crates,very spacious for the puppy, better than some puppy store which locked each puppy in a very small and narrow closet. The clerk are very polite and glad to offer help. sweet experience. read more

Do not buy a dog from this store. These people do not care about these poor puppies, i bought a puppy a while ago from this store and the poor dog was so sick, i had to take her to the hospital about 2 times within a week of having her, she stayed in the hospital for about 2 days and when i came back home she was still very sick so they told me to take her immediately the following day. She had something wrong with her respiratory system. The hospital bill ended up being about $3,000 but shake a paw's services did cover it. The dogs here are very expensive and most are probably sick. I left a $200 deposit when i bought her and never got it back. I recommend you adopt a dog if you are looking for one, its much cheaper, most dogs are spayed/neutered already and they help you find the right dog for you. read more

I bought a puppy from Shake a Paw 6 years ago. I had such a wonderful experience purchasing my puppy from this store.. I am heading there again next week to purchase another puppy to keep the dog I have company. When i bought Nikki, the employees only encouraged me to buy the necessary items i needed to care for my new dog.. I have never had any problems with Nikki and would highly recommend Shake A Paw to anyone looking for a new puppy. read more

My husband and I wanted to get our daughter a puppy so we came across Shake A Paw and a soon as we walked in of course we got sucked in. We ended up purchasing a 2 month old Yorkie Poo, three days after we got him he started coughing so we brought him to our vet and found out that he had the beginning of pneumonia. Our vet said it was due to him having untreated kennel cough. Our vet suggested bringing him back for a refund because he was only 2lbs and he didn't know if he would be able to overcome the pneumonia because he was so little, but we were already so in love with this little 2lb puppy that we couldn't even think about bringing him back. Thirteen hundred dollars later after nebulizing him at home 4 times a day and giving him 2 antibiotics for 2 months he finally got better.....and that was only because he never lost his appetite. He is just turned 1 year old this month and he is the cutest thing ever but my heart broke for him every minute of those first two months we had him. Shake A Paw didn't even want to hear anything about our situation especially because we took him to our family vet and not the vet's they recommended. I would NEVER EVER recommend this place to anyone!!! Thinking back, I see why the sales rep got annoyed when we were asking questions about where they get their puppies from and how we would go about contacting the breeders. read more

I recently purchased an adorable Yorkie from here. I have to say that the sales people were so very helpful in detailing the information about feeding and caring for her. They were knowledgeable and understanding when I was asking lots of questions since this was my first puppy. The store was clean and modern and had everything I needed for my new pet. read more

My experience was actually excellent! I found the establishment to be extremely clean and well laid out. All of the dogs looked well kept and groomed. I especially found my salesman Chris to be SUPER helpful and patient. My wife and I had about a thousand questions and he really took the time to answer every one of them. Extremely knowledgeable and respectful. We will be returning shortly to purchase the dog we were interested in. read more

Love this place... I visit Shake a Paw every week to pick up my dogs food. Love to walk around and see the different breeds they have and how nice and clean the store is kept. I recommend this place if you are looking for a new friend or just need supplies for you puppy. read more

I bought two dogs from shake a paw and both had serious inherited health issues. We love them and have had them over ten years but they're special needs dogs and very expensive to medicate. One has epilepsy, a condition that usually does not manifest in dogs from good breeders and the other has diabetes also not usually seen in well bred dogs. I strongly suspect they get their dogs from puppy mills. I hope I'm wrong since puppy mills are horrific places for animals but I would never recommend buying from them now. read more

Shake A Paw, 1 Atlantic Avenue, Lynbrook, NY is the best! We have bought two poodles, a teacup maltese and a bulldog from here over the past 11 years. Their very attentive to the health of all their dogs and will not let you take the dog home until their confident that they are good to go. I have nothing but good things to say about this pet store. We have recommended multiple friends to go here and get their pups and they couldn't be happier. I would never buy a pup from any place else. Thank you for the priceless memories with our best friends shake a paw! read more

The only reason I'm okay giving this place 1 star is because they're the reason I found my dog. HOWEVER, what my boyfriend and I were not prepared for was for them to give us a dog that not only had kennel cough and a worm but to send us to the laziest and most ignorant veterinarian at Sunrise Animal Hospital. Not only did this vet tell me my dog was completely healthy but they did a "stool sample test" for any parasites that came back "negative." I had a bad feeling about the vet and the facility (it was absolutely disgusting) to begin with but when we returned home my puppy didn't seem right at all. I had a horrible itch that something was wrong, even though I was told he was healthy, and brought him to a great vet in Garden City who could tell just by looking at my puppy that he had kennel cough AND a parasite called Giardia. What I was also told at this vet was that from looking at my puppy's vaccination history that he should have been continued to be treated for the parasite/kennel cough which Shake-A-Paw's vet overlooked as well as the vet at Sunrise. When we first came to this pet store, the people were nothing but nice and welcoming and my boyfriend and I defended buying our dog from a puppy store because it seemed reliable and trustworthy. However, after dealing with this for the past week and seeing how much pain my puppy is in, I am fed up. My puppy is now being treated for pneumonia at an emergency hospital for the next week. The hospital I was told to send him to by my reliable veterinarian can not be "covered by Shake-A-Paw" and so my boyfriend and I were forced to send him to another hospital they will "only" cover the medical bills for. At this point I am praying this hospital is reliable and that trusting this place one last time won't come back to bite us in the ass or else it is my puppy that will have deal with the consequences of this store's irresponsibility and lack of professionalism. read more

My husband and I just had a baby girl a few months ago and were looking to expand our family with another dog. We went in and had a million questions about a few breeds, about child friendly breeds, and about different enegry levels that we want (we want a low energy this time around) - all of our questions were answered professionally. While we didnt walk out with a dog this weekend, we do plan to go back during the February holidays and get our pup then so we can train it while we're home. Would definately recommend Shake A Paw to our friends and family. read more

Purchased our chow from here and am not happy with the experience. We have used other pet stores before and even other shake a paws but this was different. We love our puppy and would never bring her back but since bringing her home she has had medical issues. She came to us with fleas and a parasite. Apparently she was being treated for the parasite at the store but we were never told that information. Our vet saw the medication noted in her paperwork but said it was not being given correctly. She still has the parasite and we are now on our second round of meds. As for the fleas, our vet found them after she was home with us for only a few days. The amount she had and the number of older bites indicate that she had them before she came to us. We also found out that she has entropia which is a genetic defect having to do with her eyelids. Currently she has ulcers in one eye due to this. She will require surgery for this condition which costs over two thousand dollars. Reputable breeders will not breed dogs with this condition. We were told that the owner goes out to the farms himself and picks out dogs but I'm sure that is crap! We were told a vet checked our puppy out a few times a week. Well he missed fleas and a serious eye condition and did not medicate her correctly for the parasite. Do not buy your pets from here even my vet says it's the worst store. I've learned my lesson but hope that someone reads this and knows what they are getting into. read more

TERRIBLE customer service, i was completely turned off from purchasing a puppy from this establishment due to this reason. We were lied to and told all the rooms were full when we saw a room that was open right in front of us. Then once a room opened up, we were told that the puppy we were interested in was too young to be taken into a room. Not sure if that was the truth since no one mentioned that when we were told there "wasn't an open room". These poor animals must also have to be drugged. I used to work at a puppy store and all of our dogs would immediately wake up the second someone went to look or touch them. These poor little creatures do not budge at ALL when they are asleep. I had to pet and lightly shake the puppy I was interested in for 5 minutes before she actually woke up and moved around. The only way I would purchase an animal from this store is to save it from this awful place. read more

Just bought our third dog from here and he is awesome. He is the happiest little dog. We named him Max. Max gets along great with both of my other dogs. Took him to my vet the same day I bought him and my vet said he is in perfect health, besides a little over bite. He ears, eyes, nose, and poop were clean. He never developed kennel cough and has a healthy appetite. He was a little more expensive then my other two dogs were, both came from different pet shops. So far so good. read more

This place sucks ! No other words to describe this store that sells sick inbred puppy mill dogs and plays it off like they're some kind of high end puppy.. Yeah okay!!!! The sales people or whatever you want to call the people that work their are pushy and rude and ate uneducated about dogs in general! The manager mark ( real gem) needs to find a new career ! For someone who works at a puppy store you would think he would have some consideration when your telling them your puppy is under a year and needs surgery, and will never walk normal! Nope no care, god forbid he needs to cover a surgery for a puppy mill dog he sold !! Go out do your research and save yourself the headache from this place ! Any good comments for this place is from ppl that work here or they just haven't had a problem yet with their dog..! read more

LOVE this place so much. i have been going here for years I got my puppy from there a few years ago and he is the absolute light of my life. . if you ever just need a puppy fix they have the cutest puppies ever! The staff is really friendly and knowledgeable and they seem to take really good care of the animals there before they are adopted. The place is very clean and well maintained. Always very happy with the service I get. read more

I went there in search of puppies and even though I did not purchase a puppy there I found the place to be opposite of what some of these Yelpers wrote. The place was clean and friendly. The staff definitely knew what they were talking about and the prices were reasonable. The only reason I did not get my pup here was they had a female and I wanted a male. I do recommend the store and love the staff. read more

Brought my Boxer puppy from Shake a Paw.....I have no complaints about my dog but the price was high....maybe a little to high. That is my only complaint. It is a lot of dogs in there so you would expect them to have some kind of slight sickness. They just take in to many puppies and the place in not that big. Outside of the price I'm more than happy with my crazy dog boxer Canon. read more

If you get a price quote from anyone in the store, get it in writing if you are not purchasing the same day. I was quoted a price, in front of 2 other people and today I was quoted a price that was $500 more. The salesperson denies that she quoted me the lower price. GET IT IN WRITING! read more

Denied to see a puppy because the store was selling three puppies...uuuuuuuh why would I come to a puppy store if I wasn't getting a puppy? I've been meeting with this one dog for a few days and this family comes on the spur of the moment. I was treated poorly and did not get any attention. Do not go here. I'm currently here now still waiting been here since 5 currently 7 and yeah it is very busy with empty playrooms and whatnot. Now i have been denied because they are feeding when there is no food in the tanks. read more

I didn't plan on leaving with a puppy. But I fell in love. $2400 and 2 weeks later my little girl is still lethargic and on 2 different meds. I would NOT recommend this place to anyone. Do not walk in-you will find yourself paying thousands of $$ to rescue a sick dog. read more