Hello, I am a long time customer of Shake A Paw in Lynbrook as are my family and friends.I have recently read some disturbing and misinformed posts and feel as a multi pet owner who has dealt with this store regularly for over 10 years ,I need to help try to rectify some of this misinformation being passed on. I feel it would be a shame for a person or family to deny themselves a positive -life changing experience becoming a pet owner or repeat pet owner and getting to know the happiness and warmth a puupy adds to your family. I know of no other place then Shake a Paw in Lynbrook to start. Let me begin with their staff who I see as a a dedicated team of workers, I use the term Team because as they are all unique individuals they all have the same dedication for working together to ensure the best care for both the puppies, kittens , as well as their customers.Some misleading facts concerning staff, medical issues, financing and store policies are as follows: The staff at SAP do NOT work on any commission based salary, they have for years worked on creating and keeping a friendly, family atmosphere for their store as well as for their customers. Commissions tend to bring aggressivecompetitive sales, which is not what this store is about.From their "newly in training people to their "Veterans" to their topshelf Kennel menthey seem to all work together to ensure the store remains an above clean, healthy, and friendly envirement for their puppies as well as customers. Someone is always willing to help you 7 days a week! On to the medical side, and I write from personal experiences.SAP deals with hundreds of pups on a daily basis giving us as customers a choice to find the perfect matched puppy for our wants and or needs. So as there are many puppies in their newly redesigned opened pens , done for the comfort and cleanliness of the pups , and for the customer to experience hands on playing with the pups it's understandable puppies are more exposed to each other and can possibly pick up common pup colds, a worm or even a parasite, all very common in puppies regardless of where they are purchased from or even adopted from, These pups come in ,by law, at 8 to 10 weeks old, The staff does everything within their power to avoid a puppy having any issues. The pups are dewormed from the 1st day upon arrival but as with young children just starting school if 1 child has a cold it's a pretty good assumption many in that class will follow as it is with puppies 1 pup has a cold and the other pups can easily follow. SAP has a very reputableVet staff that not only visit the store weekly they have 24/7 access to Vets or the Vet hospital, the same care offered to you upon purchasing your puppy there. There is a time frame for certain med coverages , but SAPs time frame far exceeds the incubation period of any common puppy issue,as Kennel cough, worms , a parasite, so if the puppy breaks out with something after this time frame it is easy to say thepup didn't pick it up in the store so it wouldn't be covered . On the other hand anything within the time frame is dealt with in a most professional and speedy manner, me and my families experiences.But also remember people must stay in the Network! as with your own personal health insurance , Any Drs, office requires you sign a paper that you are responsible for whatever your ins doesn't cover, as well as if you go out of your net work you know you might be responsible for your entire bill , so it is the same with Vets, and puppies It's very unfair not to notify the store if for advice or documenting that you think your pup might be getting sick or a cold or just not acting right,,as explained at time of purchase [my family has purchased many pups here]it is always explained in full clear detail you must stay in the net work of SAP Vet care to be covered!Sap stand behind their pups and are there to help you 24/7 so take advantage!! I also saw confusion on the financing ,using words like scam artists etc Sap by no means receives any monetary benefits by you using the financing, It is an outside companybrought in by the demands of customers , I being one, Sap did this to offer more options, It is fully explained about the interest and terms , it is in writing to see , I read over the contracts and decided this option was not for mebut for those of you that do your issues should be with the finance company altho at the time of purchaseyou are made aware of the charges &terms you chose this option knowingly and the store cannot be faulted for your decision.It again was brought back in the store as a courtesy for their customers.I just feel it would be a shame that for the tens of thousands of puppies and families made happy by owning a SAP pup to the 10 to 20 disgruntled customers ,,you can't please everyone! ,,the odds are well in SAP favor, and if this letter helps just 1 person then I am glad I got involved. read more

The staff is rude and completely unprofessional. My friends and I usually come into this place to look at the pups and give them attention because we all love dogs and honesty who can afford a $2500-$5000 dog? I'd love to buy/adopt one but I'd rather save one from mill shelters and I cannot afford another dog at my home haha. I already have three living with my family and I! The staff looks at you like a hawk acting like you're going to steal a dog. This young girl in particular who has half blonde and brown hair acted so horrible and nasty to my friends and I. She stared at us continuously. My friend and I went over only to see this dog eating/licking poop on the ground. We were like "omg ! The dog is eating poop!" And we were laughing because we were very confused , but only to realize that it was sick because right after it started pooping out liquid. And the girl comes over and tells one of the employees that usually cleans the inside of the little pens to clean it and she just stands over by us. I say to my friend "aw he probably doesn't feel good" and the woman looks me straight in the eyes and says "he's fine." In such a nasty unprofessional tone. I ignored her and just kept talking to my friend because I was so angry and when I start going off, i can't stop. Plus there's no reason to be nasty back , don't want to stoop to her level but If you work at a pet store and think that a dog licking and eating shit and shitting out liquid afterwards is "fine" then you need to get a new job and never get a dog because that's horrible judgement. Anyways, we still looked around at the dogs while she was staring at us the whole time. Then there's this door with a little window on it and there's dogs next to it in a cage (we were petting the other dogs , we weren't just over there for nothing) and the same friend that was with me says "omg look there's dogs in there too! Aww!" And the woman comes over again and says "do you guys need any help" in a nasty tone once again and my friend says "no thank you we're good" I mean we're not gonna get nasty but cmon , who do you think you are? No one is doing any harm by looking at pups and giving them attention. Also when we went inside ALL of the dogs were asleep and most likely drugged. Some of their eyes were rolled to the back of their heads. It was horrible. The staff is disgusting and stares at you and makes you uncomfortable. My parents even adopted a dog from there years ago when I was younger and we ended up putting the poor thing down because it was too violent. Nobody would take him in because of his violent tendencies. Even from the day we got him, you couldn't go near him when he was eating or drinking. He would continuously growl and had many problems. I don't know what they do to those poor things, but if you can , save those dogs! I wish I had the money and a big place to adopt all of those pups. I left feeling angry and uncomfortable. It's horrible how they treat the dogs and the people that walk in. read more

I bought my first dog from Marc at Shake A Paw in Lynbrook many years ago.... And by the time he was 4 months old, he won his first ribbon in the show ring. Now I am not saying that Shake A Paw dogs are all show quality, but the fact is, they are not being sold as show quality. My Akita passed away at the ripe old age of 14.... And was a great dog since day 1. Next I bought my Golden Retriever from him a few years ago. He was not show quality... but he was always healthy and beautiful. I have read other reviews.... "My dog was sick....." etc. So here is the kicker.... I bought my female from the top breeder in the United States; knowing I wanted to breed her, and I paid ten grand for her. Her parents were national champions, so I figured she had to be worth the money. There were four out of eight pups left in the liter when I chose her at three weeks old. I brought her home at 10 weeks. By twelve weeks I was back at the vet, paying a ton of money. When I contacted the breeder, they refused to cover anything. They said she is mine now, therefore my responsibility. Five years ago when my sister wanted a dog for my niece and nephews, I went back to Marc to get them one. Now granted, I am a professional trainer and I also do dog boarding in my home, and I trained her and worked with her, but she is now a certified TDI dog (Therapy Dogs International) and works as a service dog for one of my nephews who is special needs. I highly recommend them over at Shake A Paw. The place is always clean, and the staff cares about the dogs and their customers. Do pups get sick? Absolutely! Especially when people think the place is a petting zoo to entertain their kids, and want to take out every pup just to play. Would a human baby fare so well if people constantly woke it up from a dead sleep just to play? I think not. Sorry... rant over. Just frustrates me when I go to the store for supplies or whatever, and see it going on... and those are the same people who come online and want to bash the store with bad reviews. I have never had anything but positive interactions with the staff at the store, and therefore, will continue to recommend them to my clients, family and friends. read more

I bought my adorable little girl here 2 years ago. She's a maltese/yorkie mix. She hands down is the best dog I've ever had. The staff here was great, super friendly super helpful. This place has a bad wrap "Oh puppy mill this, puppy mill that" honestly, who is to say that buying a dog direct from the breeder is any better???!? I know someone who bought a dog from here 16 years ago....he's still alive and well. I know people who have had breeders pure breds that passed at 4, 2, and 5. So you tell me what is really worse. Just like humans, something can happy with your puppy/dog/cat. The great thing about this place, (both locations because my parents just purchased a cute little guy from here in October) is the booths, you can interact with the puppy and get a sense of the personality before you make the commitment to him/her. The cages are clean, the animals look happy and from my experience have been healthy as well. Of course, puppies just like babies have weak immune systems, and it doesn't take much for them to get sick... IT'S COMMON SENSE...they give you the immunization records, and tell you to have a follow up exam almost immediately with a vet of your choice, or one of there own. I would reccomend Shake A Paw 1000000 times over, infact I gave the information to someone in the Boston area, who might to drive down and look for a puppy. The micro-chipping is a great tool, and it's nice that all of the dogs here are mircochipped, registered with the AKC, and lostmypet.com. Ignore these people who say don't go there, because THEY had a bad experience, I've gotten 2 dogs from there and would do it again and again and again. read more

I very often go into Shake A Paw in Lynbrook because they carry a brand of food that is not offered in other pet stores. While there I'm compelled to visit with the puppies being the dog lover that I am. This past Sunday I had a terrible experience and have not been able to "shake" the picture in my head of a 5 1/2 month old Wheaten terriers face smashed against a glass window of a kennel that with glass so high you couldnt even touch the dog. I asked to have him taken out and the sales person was eager to let me know his price had been reduced. She told me she would like to freshen him up first before viewing him. This dog smelled like perfume who knows when it was last properly bathed and was so lathargic. Spending MONTHS in this pen is JUST CRUEL!!! I stayed with him for awhile to give him human touch and finally got him to respond. What was more overwhelming was the aburd amount of animals in the store-there had to be well over 100 puppies. The smell of feces towards the back of the shop was so profuse it made me gag. Why have things gotten this way and why is there no recourse to control this horrible environment. If I go another sleepness night thinking of this poor puppy getting older and less saleable for them I'm considering making and offer for him and donating this pedigree to North Shore Animal League for adoption. I only wish I was capable of having another dog just not to let this one be mentally abused by the money grubing business Shake A Paw is. read more

I've had many dogs and recently mine passed away suddenly. After making the decision to get a puppy, I went to many stores to look around. Shake a Paw in Lynbrook was the best experience I've ever had. We were helped by multiple people including managers. They all treated us as a friend or family member. They all took their time with us and were so helpful. When it came time to take my new little one home, they brought her out wrapped in a baby blanket with a bow around her neck. They ring a bell for everyone to see a puppy is going home. Everyone was cheering and clapping. I thought about the dog I just lost and how much I needed this puppy and I started to cry. The girl who had been helping us hugged me and walked me out to the car to hold the door for us. They all asked us to come back and visit. My boyfriend is looking for a dog as well. They have me on file to call and when I checked back with them, they remembered me. What an all around great experience. I got love from strangers that I truly needed for this transition from mourning my dog to loving a new puppy. Just took her to her first vet visit and got the all clear that she is doing well. So happy I went to Shake a Paw in Lynbrook. read more

We have been doing business with shake a paw in lynbrook, NY for over 3 years. We have gotten 3 puppies and have been extremely satisfied. We did research and in no way are they a puppy mill type of operation. The sales staff cares and love each puppy they have and care for them like they are their own. They have always been great with us during the purchase process as we travel 4 1/2 hours to get puppies. They sell a lot of puppies and do not have them in store long. They supply great vet checks and they also gave us training on care of puppies each time and they have all the supplies right in store that you would need to get started with new puppy. The staff is very educated about each breed they sell and if they don't know answer they research and get correct information for you. There is 1 salesman there that has helped us several times , Thomas, and he is just super at what he does , he has knowledge, passion for puppies and has gone above and beyond for us each time we purchased a puppy. I will always highly recommend Shake a paw -LYNBROOK to anyone looking to purchase a puppy of any breed. They are Great! Susan H read more

~I have never had a dog before, and went in to see the puppies in the Lynbrook store. I immediately fell in love with a chocolate poodle, about 3 months old. They gave me a a few breaks on the original price & I put the puppy on hold for $200. In 2 weeks I picked the puppy up ... she was bathed and looking as energetic & healthy as I had seen her. They gave me papers, and said she most likely will have kennel cough & possibly parasites. I took her to my vet for an exam, and he said she appeared very healthy & when tested, she did have parasites. The parasites were cleared up by the second dose of antibiotics. She NEVER came down with kennel cough. My puppy is now 9 months old and the JOY of my life. She is good tempered, absolutely funny, and very healthy & energetic !!! The only thing I did not like about Shake A Paw was the PUSH to sell you a puppy. However, they did take their time to work with me, and constantly allowed me to visit with her, and worked with me on a price. My experience in total was very very very good !!! read more

We went to this place 3times before we actually took one home. The place always has cute new little puppies whenever we come back. The last time was when we finally decided to get one. He was the biggest puppy in the entire store tho he was ony 3mos old. But he was the most adorable one. I thought the price we got him for was pretty reasonable for a mixed pup. We asked to see him and the lady actully left us with him for a while so we can olay and get to know him. We didnt feel any pressure at all. Cathy, the lady who we talked to was very nice and new the puppy a lot so we had a lot of info about him to take home. They bathed him before we left and explained all that we needed to know, except for one little thing. They have a vet that we dont have to pay for when we visit. They didnt explain that if we visit a different one the contract would be voided. So we had to pay for it when we went to visit. Overall, we give this place 5stars read more

I am a big fan of this store. About a year ago my wife and I purchased a Teddy Bear (Shih Tzu/ Bichon Frise) puppy from the store. He has got to be one of the best dogs I have ever owned. His name is Nails and he was definitely the cutest puppy in the store. Once we saw him dancing around in the pen my wife and I new he was the one. We were given some private time in a room to get to know him. The woman that helped us ( I think her name was Kathleen?) answered a bunch of questions we had about the breed and health guarantees. She gave us some pointers on housebreaking that proved to be very useful as well. He is happy and healthy and we wouldn't give him up for the world. We paid a bit more then we originally had budgeted but it was money well spent. I have recommended the store to my coworkers and friends and will continue to do so. read more

Purchased a toy poodle here who had to be euthanized by their veterinarian because she had a severe case of parvovirus and was not responding to medical treatment. The store offered me a "replacement" puppy who ended up passing away at a very young age from a congenital heart defect. I've contacted the store via Facebook, but they have deleted my comments. I also reached out through email and they will not provide any information...they just told me to come to the store and purchase another dog. Horrendous customer service, but more importantly lack of concern for the well being of the dogs being sold. The vet told me that the parvo could have been very easily prevented or at the very least, treated immediately which would have likely saved its life...the staff just kept telling me she was just very shy and calm. read more

My family has been purchasing puppies from this establishment since it's opening, and from it's ownership in the many years before that. We have always had outstanding, high quality, "that's a great-looking dog" type of dogs. I and the rest of my extended family will undoubtedly continue to purchase dogs from this business in the future. For those looking for an honest review of Shake A Paw, beware of the numerous negative reviews that tend to focus on "puppy mills" and other examples of poor quality puppies, as they are nothing more than conterfeit statements provided by animal activists now using internet feedback blogs as a means of carrying out their "war" on the pet industry. This is a great business, with a great product that has and will continue to keep families happy for years and years to come. read more

I am so happy with my puppy that I bought in June 2017 My son had also purchased numerous dogs from Chris He is fabulous I was in 3 times before he found the right puppy for me I am a widow and Chris was very patient with me so that I will have the right love from her and he was oh so right Trixie fills my life with joy and love and laughter every day And I can't thank Chris enough for his dedication to me because I did not know what I really wanted and he took extra care with me Chris is a wonderful asset to shake a paw and I will highly recommend to all to get your new loved one at his store because of his love of these beautiful puppies God bless you Chris you are always in our prayers and a member of our family Forever blessed thank you CATHY read more

I took my son to visit Shake A Paw last weekend as we were thinking of getting a new puppy now that summer is over. As we entered the store we were pleasantly surprised that there was no smell whatsoever and the place was spotless. My son instantly feel in love with a Mini-Goldendoodle, after some negotiating with Kristin we decided to take home Charlie. So far he has been perfect and is almost housebroken already. Our experience with Shake A Paw was great and I have already recommended them to a few friends. I would like to know why my review is not posted on this site... It seems as though only negative reviews are showing and the positive reviews disappear. I see a lot of the nice reviews are hidden on another page. Doesn't seem right to me.... read more

stop purchasing your puppies from places like this. plus they lie and refer you to whatever vet, saying "the vet is covered for a month" but when you go to the vet the vet HAS NO IDEA WHAT WE ARE TALKING ABOUT. the initial first visit should be free at whichever vet they refer you to.. nothing else is, or should be, covered. the puppies are always sneezing, coughing, have intestinal parasites.. i can understand all that, when they're all together all day if one has it they all will but this place sells puppies with congenital illnesses that SHOULD NOT BE SOLD. and they LIE TO YOU. stop stop stop filling their wallets!!!! read more

I fell in love when I went into this pet store. The puppies were gorgeous!! The sales people were so friendly, kind, and attentive. " That lasts as long as your in the store". the puppies are a bit over priced. Some of the information given is very misleading as well. That did not stop me from purchasing my little baby. My only advice is to ask as many questions as possible or you will walk out of there with half the facts, and get attitude over the phone depending on who answers. I will not go back there for my second pet. Oh my baby had ear mites and a cough. Good luck!! read more

My Old English Bulldog is very sick,I want that store closed down and the dogs taken away from these people that take your money and sell sick dogs that come from puppy mills. They lie about everything, bad customer service. They make believe that they are selling well dogs. I promise that I am trying to close them down for good. We as a family are going crazy with all Shake A Paws BULLSHIT I am not going to stop until I save these dogs. Please DO NOT GO INTO THAT HELLHOLE WITH THE NASTY PEPOLE THAT DONT CARE ABOUT THE DOGS THEY CARE ABOUT THE MONEY............ Gerri read more

Don't get a dog here. I love my puppy, but he came home with Kennel Cough and Giardia. I was hesitant to buy a dog from a pet store instead of a breeder or a shelter and now I wish I had followed my instincts. The people at the store are nice and friendly, but these are not quality dogs and they are not being properly cared for. Save your money and buy from a breeder or adopt. I have already paid $100 in bills not covered by their 'free vet' in the four days I have had him. If you really want a puppy, go somewhere that they really care about the dogs! read more

We bought a puppy for 2000. The dog had kennel cough now has upper and lower respiratory infections. DO NOT BUY YOUR DOG THERE. THEY NEED TO BE CLOSED. ITS A TRAVESTY. Don't be fooled by the cute puppies They want your money and call your own vet crazy if you don't use their vet. Why would anyone use a vet they pay. The dogs are sick to begin with. THIS PLACE SUCKS. go to a reputable breeder or rescue. Our mistake. We love our dog. Hope she lives. They should be in jail for animal cruelty. Why they are not in jail I'll never know . read more